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since ‎03-19-2011

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PSA: XB7/CGM4331COM latest firmware update removes WPA connectivity for older/legacy devices

08-23-2024
I have an old iPod that still works, but it can no longer connect to my network. Unlike Telus, Shaw has once again restricted functionality and user options within the app and Ignite/web portal: http://10.0.0.1/.   The latest update, CGM4331COM_7.3p5...

Recent Caller ID (CID) issues?

07-26-2024
I have two mobile numbers assigned to my Rogers Mobile account.   Both were originally set-up by a [senior] CSR member to have the CID on [both] lines show PRIVATE PRIVATE.   I have verified this to be working over the years but recently one of the t...

MMS: sending/receiving over Wi-Fi (Wi-Fi) calling

07-18-2024
I've encountered what seems like an anomaly, or possibly a norm with Rogers. Rather than the network section, I find it more fitting to discuss this in Account Support. Mods, please relocate if you all deem it appropriate.   While my Android phone is...

Shaw together with Rogers Billing — Auto Pay

07-16-2024
I don't know if this forum is for Shaw customers (Internet, Home Phone). But I'll post anyways. A family member recently cancelled a preauthorized credit card payment around July 9, 2024.   The current bill states that the amount will still be automa...

How to and stop auto payment?

06-08-2024
There is no FAQ that I was able to find and there is no option in the Rogers Portal to stop the auto payment (credit card) option.    Does this mean customers must call the call centre and speak to a rep, who hopefully can understand what the custome...
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