Hi there. I've been experiencing a variety of issues going back to
probably June 2018, including packet loss, high ping, and low upload
speeds. For instance, some days I have to deal with steady 1-5% packet
loss, or random 15 second spikes of 50-100%...
Hello everyone, I just wanted to discuss a dilemma I had with rogers
support on the phone today and last night. Last night I called their
cancellation department since teksavvy was offering essentially better
service for over $20 less price. (we were...
So what happened with this "Gaming & Streaming Lab" exactly? Are our
issues still being looked at by anyone in charge here? About 3 months
ago I brought up my issues with my Rogers internet in this thread. I was
the first one to post here, having had...
I wanna say my Hitron has been dropping internet for about 2 months now.
I just ran a Twitch Bandwidth test, and it went out within a few seconds
of starting the test. Not sure if that caused it or not. Also, at this
point, I'm unsure whether it's th...
Figured I would post an update on my internet issues. I posted back when
this thread was first opened, and immediately was put in contact with
@RogersAndy. He did a good job getting my issues fixed, and my internet
was working perfectly. That only la...
I'm not sure. I didn't ask and specifics weren't mentioned. All I know
is my ticket was escalated and resolved. I didn't have to do anything
personally. I can tag @RogersAndy and hopefully he can provide an