Rogers Community

BS · 08-16-2019

This is a long standing concern for me in dealing with customer service from many companies. In the use of empathy statements, like the following: I am sorry If you feel it confusing. I had just clarified that the instructions given to clear cookies ...

BS · 08-16-2019

Not sure this is the best place, but couldn't find this topic, other than peripherally in other topics as a solution to browser issues. Today, I was in contact with billing due to the browser not completing a payment. It gave an error message and ask...

BS · 12-02-2018

The Key order Information Document that I have been receiving with all wireless changes and TV changes up until July, my last two changes - one to cable services, and one to wireless services did not come. The CRTC mandated under the TV provider and ...

BS · 12-02-2018

Telecom Notice of Consultation CRTC 2018-422 PDF version Ottawa, 9 November 2018 Public record: 1011-NOC2018-0422 Call for comments – Proceeding to establish a mandatory code for Internet services Deadline for submission of interventions: 19 December...

BS · 05-28-2018

I know there may be a thread on security threats, but I can't find it, so I put it here. Various reports from News Sources in the States indicate that the FBI has identified a security risk on various Routers, and recommend that routers be reset. It ...

BS · 02-21-2020

Just popped to take a peep.Year later after that post less services, fewer choices. And my funds were fewer. Life made the decisions for me. Medical treatment car and house repairs and others or Roger's increase. Easy decision.Went looking. Found a p...

BS · 09-05-2019

@davidj @jdalve @fibontrader Update on data add-ons I did a chat today to get the current status. Here is what I learned - only consumer share everything plans with data have access to data add-ons. I was informed that having a talk and text only pla...

BS · 08-17-2019

Interesting idea. Other than having all my media billing in one place on Rogers bill, personally I am not sure why I would want to have it tied to me having post-paid wireless. Plus reviewing what is necessary on timing of adding it, temporarily canc...

BS · 08-17-2019

@fwd1955 I feel that you are correct in describing them as "appearing" to be canned, as you have described. Hope I haven't misunderstood you in that statement. The most frequently used statements, are almost identical in form to the tons of reference...

BS · 08-17-2019

The interesting thing in your comment about your collegues. They did not add to my frustration in that situation, I was not feeling confused, frustrated, just wanting to help. They didn't add to my frustration of the day and the moment of our call, t...

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Rogers reps, please don't try to express your understandings of my feelings, stick to the facts

Current steps for clearing Rogers cookes from Chrome Version 76.0.3809.100 (Official Build) (64-bit)

Are we still getting the Wireless and TV code mandated document - Key Order Information Document

Call for comments – Proceeding to establish a mandatory code for Internet services

FBI recommends rebooting your Router

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Re: Rogers reps, please don't try to express your understandings of my feelings, stick to the facts

Re: Rogers reps, please don't try to express your understandings of my feelings, stick to the facts

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