This is a long standing concern for me in dealing with customer service
from many companies. In the use of empathy statements, like the
following: I am sorry If you feel it confusing. I had just clarified
that the instructions given to clear cookies ...
Not sure this is the best place, but couldn't find this topic, other
than peripherally in other topics as a solution to browser issues.
Today, I was in contact with billing due to the browser not completing a
payment. It gave an error message and ask...
The Key order Information Document that I have been receiving with all
wireless changes and TV changes up until July, my last two changes - one
to cable services, and one to wireless services did not come. The CRTC
mandated under the TV provider and ...
Telecom Notice of Consultation CRTC 2018-422 PDF version Ottawa, 9
November 2018 Public record: 1011-NOC2018-0422 Call for comments –
Proceeding to establish a mandatory code for Internet services Deadline
for submission of interventions: 19 December...
I know there may be a thread on security threats, but I can't find it,
so I put it here. Various reports from News Sources in the States
indicate that the FBI has identified a security risk on various Routers,
and recommend that routers be reset. It ...
Just popped to take a peep.Year later after that post less services,
fewer choices. And my funds were fewer. Life made the decisions for me.
Medical treatment car and house repairs and others or Roger's increase.
Easy decision.Went looking. Found a p...
@davidj @jdalve @fibontrader Update on data add-ons I did a chat today
to get the current status. Here is what I learned - only consumer share
everything plans with data have access to data add-ons. I was informed
that having a talk and text only pla...
Interesting idea. Other than having all my media billing in one place on
Rogers bill, personally I am not sure why I would want to have it tied
to me having post-paid wireless. Plus reviewing what is necessary on
timing of adding it, temporarily canc...
@fwd1955 I feel that you are correct in describing them as "appearing"
to be canned, as you have described. Hope I haven't misunderstood you in
that statement. The most frequently used statements, are almost
identical in form to the tons of reference...
The interesting thing in your comment about your collegues. They did not
add to my frustration in that situation, I was not feeling confused,
frustrated, just wanting to help. They didn't add to my frustration of
the day and the moment of our call, t...