BS
I'm a Senior Advisor
since ‎10-29-2010

User Statistics

  • 2154 Posts
  • 15 Solutions
  • 1292 Likes given
  • 740 Likes received

User Activity

This is a long standing concern for me in dealing with customer service from many companies. In the use of empathy statements, like the following: I am sorry If you feel it confusing. I had just clarified that the instructions given to clear cookies ...
Not sure this is the best place, but couldn't find this topic, other than peripherally in other topics as a solution to browser issues. Today, I was in contact with billing due to the browser not completing a payment. It gave an error message and ask...
The Key order Information Document that I have been receiving with all wireless changes and TV changes up until July, my last two changes - one to cable services, and one to wireless services did not come. The CRTC mandated under the TV provider and ...
Telecom Notice of Consultation CRTC 2018-422 PDF version Ottawa, 9 November 2018 Public record: 1011-NOC2018-0422 Call for comments – Proceeding to establish a mandatory code for Internet services Deadline for submission of interventions: 19 December...
I know there may be a thread on security threats, but I can't find it, so I put it here. Various reports from News Sources in the States indicate that the FBI has identified a security risk on various Routers, and recommend that routers be reset. It ...
My Accepted Solutions