Rogers Community

robtoe · 02-18-2025

My neighbour is a Rogers customer, and was watching Beast Games with her son on Prime Video. They've watched something like 8 of the 10 episodes. When attempting to watch the next episode, there is no sound for it at all. All other Prime Vide...

robtoe · 01-29-2025

Rogers had a promo to subscribe to Disney+. Afterwards, I received a fair number of Disney+ promo emails. I clicked on "unsubscribe", and was taken to a page that indicated "we have received your request to unsubscribe" and "please allow 10 busi...

robtoe · 10-30-2024

Starting last night, group texts with people who have iPhones stopped working. In the past, if I had data turned off, I'd see "No subject" messages from the individual person to me, then upon turning on data and downloading their messages, they wou...

robtoe · 05-05-2024

Have paired my ignite remote with a Samsung TV and Yamaha soundbar for a couple of years now. It has worked perfectly. Had a defective "arrow" button on that remote, so contacted Rogers for a replacement. In the meantime I grabbed another XR1...

robtoe · 08-27-2022

How broadly is the area outage defined here? I've received 3 emails apologizing for outages that haven't existed in my area over the past couple of weeks. Mobile, Internet, and TV all fine, each time. I also checked to see if there's an opt-ou...

robtoe · 05-08-2024

Yep @RogersCorey all is resolved. I offered up the transcript however because this was a 1hr-44min chat session, where the agent offered me a new remote, and an on-site tech visit. I agree that neither of these should have been in the equation and...

robtoe · 05-06-2024

For completeness, I contacted Rogers support about this last night, and had a poor experience: Tech had me reset the remote (which I had done several times prior) and indicated it was defective after it would not pair with the sound bar, and wante...

robtoe · 05-06-2024

Thanks so much @57 - your suggestion allowed me to try several codes, one of which worked! You are a credit to this forum (and other A/V forums that I've seen you on).

robtoe · 08-06-2023

Think I found a solution to this a few weeks ago. Stumbled across the Settings - Mobile Networks - Network Operator setting in Android - it defaults to "Select Automatically". Turning that off shows other carriers and displayed a second Rogers ...

robtoe · 09-21-2021

Thought I'd share an update. After contacting Rogers to get an update since I hadn't heard anything in a couple of weeks, I was told my first ticket reporting the outage was closed. I received no notification about this. I was told that it was c...

Rogers Community

User Statistics

User Activity

No Sound On Single Show?

How to (Really) Unsubscribe from Disney+ Emails

Group Texts Stopped Working?

XR15 Remote No Longer Controls Soundbar?

"Restoration Efforts are Underway" Emails

Re: XR15 Remote No Longer Controls Soundbar?

Re: XR15 Remote No Longer Controls Soundbar?

Re: XR15 Remote No Longer Controls Soundbar?

Re: Data Coverage Issues - Parry Sound, ON

Re: Data Coverage Issues - Parry Sound, ON

Re: Data Coverage Issues - Parry Sound, ON