BlackBerry Key2 not received "System Update" ACT911

[PixiePenny]

Telus sent OTA Dec 21, 2020
T-mobile also sent OTA near end of December. This is a security patch as opposed to a system update.

***Added Labels***

[RogersYasmine]

Hello @PixiePenny,

Welcome and congrats on your first post with us! 🙂

Kindly refer to our OS Upgrade Schedule for any news on updates to software or security for your device. You may also want to bookmark that page and check in often for any changes. 

Please also check out our OS Upgrade Process as well, to see how everything is rolled out!

Kind regards,

RogersLaura

[PixiePenny]

Thanks Laura... FYI, just received the ACU282 security update (99.9mb) OTA, but it wasn't on the Rogers schedule you provided.

[PixiePenny]

Hi Laura,
I just referred to Rogers' OS Upgrade Schedule and the latest update and ir is not ont he Feb schedule:
ACU375 Feb 5.2021 Security Update for BlackBerry BF100-2

[RogersMaude]

Good evening @PixiePenny,

Thanks for pointing that out!

Have a look at the OS Upgrade Schedule as it has been updated. The February Security Update is scheduled for the 22nd.

Hope this helps!

RogersMaude

[PixiePenny]

Hi Maude,
Have received the following patches since beginning of new year :
*ACU282 - Jan 5, 2021 Android Security Patch Level Rec'd Jan 28.21
*ACU375 - Android Security Patch Rec'd
Feb 10.2021