@caroloon wrote:
I have just got a new LG G6 cell phone a month ago, and twice already I have had Spyware attack my Chrome browser... disabling me from opening up Chrome. A Roger's tech support person helped me reset my Chrome. I don't want this to happen again, so I am wondering if anyone can recommend a great virus or spyware APP for my LG phone?
***Edited Labels***
I personally have never run any third party virus protection. I do however ensure my phone is running the latest firmware/software. This is VERY important as Google puts out monthly security patches that are included in these system updates.
Also I only download apps through the Google Play Store, and ensure play protect is enabled which scans all installed apps for malware/virus. Be sure in your phone settings that "Install from unknown sources" is disabled, this ensures only apps from the Google Play Store can be installed, those apps are generally more trustworthy.
However at this point I think your device is compromised, so I would suggest backing up your contacts/photos and performing a factory reset on your phone. Don't backup any apps or settings because those could be compromised. After your factory reset your device you will need to set everything back up from scratch since this will delete everything on the phone. Once the phone is setup I would load your contacts back onto the device then only install apps from the Google Play Store. Be sure after doing the factory reset to check the phones firmware for updates, you can do this from settings -> about device.
Where did you purchase this device? Was it purchased directly from Rogers, or from another reputable retailer like Best Buy? Or was it purchased used/ebay/ unknown seller? Some Shady places could actually root your device or install malware on the phone that can survive factory resets because the malware is built into the recovery.
!
