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Nokia FastMile 5G 3.2 Drop 5G Connection to LTE

Hello,   I bought a Nokia FastMile 5G 3.2 and it works fine but I noticed after a little while it drops the 5G connection  and goes to 4G. It will not reconnect to 5G unless I reboot the Nokia FastMile. It sometimes takes few hours to "drop" the 5G, ...

Charly003 by I've been here awhile
  • 3795 Views
  • 10 replies
  • 0 likes

Intermittent Disconnecting & Reconnecting

I have been dealing with this for months and months, I work from home and rely on a stable connection for call after call after call.  The modem lights says white, the app says great speeds, but doesn't matter, whether wifi or hard wired the connecti...

melc32 by I've been here awhile
  • 2655 Views
  • 16 replies
  • 1 likes

Ignite Router Admin portal

How do I login to the Ignite Router Admin portal? This is the first time am trying to login and Admin and password does not work.   *Added Labels*

ganeshc by I've been here awhile
  • 17325 Views
  • 6 replies
  • 0 likes

Wifi modem solid white light gone

Solid white light on my wifi modem didn’t show on it for 2 days had a weak wifi during that time especially with my nest outdoor cameras kept shutting off n on then I woke up this morning the solid white light was back on ? My speed worked at over100...

Northwind by I've been here awhile
  • 1304 Views
  • 3 replies
  • 0 likes

Nokia fastmile connecting with xbox for gaming

I just set up my fastmile. Speed and everything seems fine, but when I connect my xbox it says NAT type: Moderate and UPnP not successful. Anyone know how to fix it ? I can't play online it just disconnects and speed is really slow. Thanks   **Labels...

gruevlock24 by I've been here awhile
  • 1133 Views
  • 3 replies
  • 0 likes

Resolved! Ignite WiFi Gateway (Gen 3) Modem and VPN

I had a 7-year old modem. getting 20MB/s on downloads using Nord VPN   Upgraded to the new modem and new Ultimate 1GB package.  Download speeds of 20 KiB Run speedtest.net and with VPN on it tells me 878MB/s Reset the modem to factory. Reconfigured e...

Seeker24 by I've been around
  • 816 Views
  • 1 replies
  • 0 likes

Resolved! Where is DOCSISWAN Table on XB8?

Hello,  I just received my new XB8 modem after signing up for a self-install.  My home had Rogers some 8 years ago.  The existing setup from the previous install had a 3db attenuator on the coax  before entering the old Hitron Modem.  I would like to...

misc9700 by I'm here a lot
  • 926 Views
  • 3 replies
  • 0 likes

Is my router hacked?

I've had a problem with my router for some time now like changing the password form time to time on its on and settings such as wps turning it self back on and remote access settings changing on its on I've reset it time and time again I've changed p...

Resolved! disabling dhcp, and going into bridged mode

So, I just got my brand-spanking new modem which, for...reasons, requires an android app to access advanced settings. Once I found the advanced settings, buried in the wifi settings for more...reasons...I notice that there's no option to disable dhcp...

msoulier by I've been here awhile
  • 3608 Views
  • 6 replies
  • 0 likes

Router delivered to wrong address

Hi everyone, I just wanted to get some help or advice in a situation. I signed up for Rogers Ignite home internet earlier this month, September 2024. They were supposed to send me the router with Purolator, but the Purolator deilvery person delivered...

Which Modem?

I just upgraded to the pro level internet with 2 gig speeds.  Not sure it will make any difference for me as the best I can ever get here is around 500 mb/s.  I still have the gen 2 modem.  I am having daily issues with internet dropouts, and I wonde...

Grwebster by I plan to stick around
  • 2703 Views
  • 3 replies
  • 0 likes

Resolved! XB7 modem to XB8 modem

Two days ago I had a tech come in and replace my XB7 modem with a XB8 modem due to intermittent signal instability. Now I have zero connectivity and speed tests come back 0.00. I've had an additional tech here today to see what he could do and was on...

llove by I've been here awhile
  • 2550 Views
  • 4 replies
  • 0 likes

Switched Modem XB7 to XB8

Just had my modem switched to try to help overcome a drop-out issue.  Was only able to get 600-700 mbps on the old modem, but now getting 1300mbps on devices that support wifi6e.  Also system logs and wifi spectrum analyzer are working again on the m...

Grwebster by I plan to stick around
  • 7319 Views
  • 10 replies
  • 0 likes

Resolved! Configure DNS on Ignite Router

I use DnsForFamily to limit exposure to inappropriate websites. For this to automatically work on every device in my network, I need to configure the DNS settings on the router, for IPv4 and IPv6. Is this possible with the Ignite router/modem? I don'...

Bismillah by I've been around
  • 7008 Views
  • 3 replies
  • 1 likes

Is my modem obsolete?

Hi, Newbie here with 0 tech knowledge.  I seem to have internet, but cannot get my wifi to connect.  Is my Hitron tower modem failing? I am assuming the modem is what connects the internet to the computer .It's old, I am old, LOL I am paying alot for...

LilLulu by I've been here awhile
  • 789 Views
  • 2 replies
  • 0 likes

I'm experiencing intermittent disconnect for my Rogers Internet

Issue started happening about a month ago. The cable modem light will go from solid white to flashing orange, and then will change to flashing green indicating its attempt to reconnect. Internet will then be back after that. The issue happens randoml...

ChrisW7 by I've been here awhile
  • 1306 Views
  • 3 replies
  • 0 likes

Resolved! No route between two public IP addresses obtained from one modem.

Hi guys,   I managed to get two public IP addresses from my modem in bridge mode. I attached one unmanaged switch to the modem first and then connected my two own routers to the switch. Thus I got two IPs. And I tried to get more and found out only t...

johnqhu by I'm here a lot
  • 2747 Views
  • 8 replies
  • 0 likes

Reolink NVR ethernet connection failure

My Reolink NVR system will no longer connect to the Ignite modem ethernet port. I have tried rebooting the NVR and switching the port on the Modem but it still will not work. I am using the Ignite modem model TG3482ER3.       ***Added Labels***

shyvi1 by I've been around
  • 694 Views
  • 1 replies
  • 0 likes

How to limit wifi to trusted devices only in ignite modem

Hi, all   I recently migrated my home internet from FIDO to Rogers. There was a feature in the old FIDO router allowing me to limit wifi access only to the trusted devices. But I can't find the similar setting in the Ignite router or the Ignite HomeC...

johnt5394 by I've been here awhile
  • 1908 Views
  • 4 replies
  • 0 likes

Renaming a host on the local network.

How does one give a new hostname to a reserved IP address on the local network; the field doesn't seem to be editable. (In this specific case, the hostname for three of my entries seems to have magically changed to "*".)     ***Added Labels***

RB42 by I've been here awhile
  • 934 Views
  • 2 replies
  • 0 likes
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