I have bad latency, jitter and packet loss with Rogers internet 1.5gb, hard wired to computer. I have had two techs come out to confirm everything from my unit is ok but both techs have also confirmed the problem is between the box in my yard and the...
This is a pretty weird and abstract issue so please bear with me here. Any help would be greatly appreciated cause I'm feeling pretty lost.Had this laptop for a few years without any big problems. What has consistently been a pain in the butt however...
I am in Richmond HIll (L4C) and I recently switched from Fido to Rogers and since the switch there's been packet loss and latency issues. The latency and packetloss will sporadically occur the day; it's worse in the afternoon/night, but some mornings...
I play on my PC and i’m directly connected to my router via ethernet. I am constantly experiencing insane packet loss and my ping would shoot up like crazy. Game is practically unplayable for me since I play on the competitive side. Why does Rogers s...
Rogers has identified node congestion in my neighbourhood and has done nothing about it for a year I've been dealing with an issue for almost a year now at home with high latency, packet loss and sometimes absolutely no internet. I initially call...
I've been having some issues over the past week at least (since Oct 9) where my computer experiences regular packet loss. This causes videos to buffer, but more noticeably, lag and rubber banding when online gaming - which makes it extremely frustrat...
2 days ago, our wifi network was completely fine. Fast forward to the next morning, and suddenly we are experiencing constant packet loss and ping spikes. This was very noticeable when streaming or playing online games. A technician came in today, ra...
Continuous packet loss of upto 15% while gaming. It happens to one game only (Counter strike 2). Other game that I play is GTA5 which doesn't have any issues that I can notice as it is not FPS game.It is very irritating and I have tried most of the t...
Never had this issue before. Jumped on Counter-Strike 2 at 10pm on Oct 6 and was met with rubberbanding and warping around. Net Graph in the top corner has a red Up Arrow that jumps from around 10% to up to 80%. Jumped on a couple other online game...
Hi, I live in York Region, ON area, the past 2-3 weeks I've been experiencing heavy ping spikes and packet loss issues and I can't seem to troubleshoot it. The modem was restarted multiple times, factory reset, disconnected all the devices connected ...
I've noticed my internet has been degraded the last couple days and today I saw that I have significant packet loss, anywhere from 5-13%. I tested this with simple continuous ping as well as cloudflare's speed testing tool. I've also noticed my downl...
To Whom It May Concern, My family lives in a fourplex and we have been with rogers for decades. Since i moved back to London about 3 years ago in the same fourplex I have noticed constant inconsistency with speed and latency like i have a 1.5gb dow...
So I've been trying to figured out why switching to Rogers from Fido has been a terrible experience. I've had pings go from 1s to 3s and a bunch of packet loss for hours on end at night time. I had no previous issues with Fido. Tech came out last ...
Hello all, Rogers started increasing the upload speed on my node last weekend, they started rebooting the modems every morning at 5am for a few days and there were an increase on the uncorrectable code words which made me think something is being wor...
Recently, maybe in the past 3 or 4 weeks I've had unbearable Latency Issues in games and VoIP calls. It doesn't affect any specific game and it's even calls that cut out intermittently and catch up a second later.Latency in games hovers around 80ms a...
Hi everyone, I'm posting here because I'm having significant performance issues since I moved to a new home in the summer and it has come time to deal with these issues. I have a 1.5gb down connection with a Gen 3 modem. Speedtests at all times of th...
I have tried multiple approaches to solving this issue, it has been weeks. I've had two technicians at my home. The first technician told us to upgrade to Ignite and it would solve our problems. Got Ignite 1.5 Gigabit internet, and the problem persis...
I've been having packet loss issues for months with Rogers and every time I contact support I'm told there's an outage in the area and they can't help me to diagnose until it's fixed. I note my number and never get a message about it being fixed, and...
Hello, I'm experiencing quick and random drops on ethernet or together affecting both business and leisure uses like conference calling, streaming high quality video, or gaming. I've had a few support visits to correct the issue, yet it persists. I ...
Long time Roger's customer since the 1980's with ongoing issues that has been ongoing for years intermittently...Background:Just north of Markham in Stouffville.On the 1gig "Legacy" plan.Ethernet connected gaming on ps network and multiple wifi devic...