Hi there, I've had severe ping spike issues for the past 2 weeks since upgrading to the Ignite 1.5 GigaBit plan from the 1 GigaBit plan. No equipment nor cables were changed, only the plan was upgraded. I've tried contacting chat support who's told...
Pretty sure I'm not the only one but for the last months or so I have been having high ping/latency during gaming, I play shooter so its crucial to have a low ping. Called techs to come to my place 3 times already and the last time I was told I'm n...
Recently, maybe in the past 3 or 4 weeks I've had unbearable Latency Issues in games and VoIP calls. It doesn't affect any specific game and it's even calls that cut out intermittently and catch up a second later.Latency in games hovers around 80ms a...
I have tried multiple approaches to solving this issue, it has been weeks. I've had two technicians at my home. The first technician told us to upgrade to Ignite and it would solve our problems. Got Ignite 1.5 Gigabit internet, and the problem persis...
Hi, My internet has had issues since October 2022. It is a node congestion issues and was told that it would be resolved soon and it is still not resolved. The internet is UNUSABLE for the whole day as there are constant disconnects and high pings. T...
Hello,I have just switched from Bell 1 gig DL fiber internet to 1.5 gig DL with Rogers ignite. All of my devices are working perfectly except for my Xbox series X. Although I’m able to connect my console to Xbox live and play online games, I’ve notic...
I am having intermittent issues with packet loss and latency issues. Laptop is wired directly to the modem. A technician has been out twice to my house and the issue keeps coming up. Ping statistics for 2607:f8b0:400b:804::2004:Packets: Sent = 50,...
Hello, I have been having spiking ping issues for the past 2 weeks. Pinging google(8.8.8.8) gives me between 13-2000+MS, while doing the same ping test on my mobile hotspot will give me fairly stable results. I have tried restarting the modem, updati...
Every single month we have the same issues with our Ignite services lagging, freezing, turning off due to weak signals. This is becoming EXTREMELY FRUSTRATING because Rogers technical keep telling me that there are issues in our neighbourhood. What...
Recently switched to Rogers Ignite and I can tell you right now, this is the worst service I have ever experienced. Not only that, but I am paying DOUBLE the price. Our old service provider had some issues, lag spikes, packet loss. It was bearable, b...
Hey About 5-6 months ago (before the Rogers blackout), I started getting warping and skipping, playing fps games online. Have the 1gb package with the Ignite Gateway and get around 400-600 dl, and 25-30 ul, ping usually around 40. On my PC, hard-wir...
I'm currently on ignite 1gbps and have an xb7 modem. https://www.speedtest.net/result/13967530695.png I have already had a Sr Tech come out and replace the lines to my house and the drop into my home. I'm getting massive ping spikes almost every ...
I'm a little tired of this issue to be honest. It's been ongoing for 3 weeks. I've had 2 technicians come out so far. The first technician took out a coaxial splitter, it didn't change much. The issue seems to be worse during around 8-12 at night. It...
I've been dealing with poor connection speeds, outages, and packet loss for almost two years that I've lived in the L3T postal code. I've had at least 5 technicians visit my house and contacted Rogers support numerous times. Lately, I've been contact...
Hello all, In desperate need of some help with ping and latency issues on a hardwire ethernet connection and WiFi. For the past two weeks, I have had unbelievably unstable ping and latency while playing rocket league to the point where it is almost u...
I got Rogers ignite 1gig 2months ago, I game on PC quite a lot. Around 5 nights a week around 9pm-1 or 2pm plus sometimes during the morning/day also.The 1st month of being on ignite I had 0 issuesSpeeds were high ranging from 300-600 and my latency ...
Been running the device in bridge mode for quite some time now and was able to access it just fine at the 192.168.100.1 address to check logs. LAN is 192.168.1.0/24. Running pfSense and no changes have been made in months but all of a sudden a few ...
We recently just had a technician in from Rogers to check what's going on after 4 calls to technical support about having 400+ ping in World of Warcraft. Other games are absolutely fine such as CS:GO which gives me 30-40 ping.Upon calling the 4th tim...
I've been having issues with my Ignite modem restarting for months... I've been through probably 6 modems. I've had techs come to my house on multiple occasions. Check the lines swap modems and cables, etc. Nothing works. It always happens again. I g...
In the past couple weeks I feel like my ignite services have gotten worse. At first, the home phone started cutting out. After that I noticed that my TV would lag occasionally, and websites on computers wouldn't fully load. After looking over some si...