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Forum Posts

Advanced Security - whitelist required site

Hi, We activated the Advanced security feature on our Internet service, and it occasionally blocks sites required for school projects. I can see them in the blocked list and unblock them for 1 hour, but don't see anywhere where I can whitelist sites ...

dgoveas1 by I've Been Around
  • 171 Views
  • 1 replies
  • 0 likes

Resolved! XB6 (TG3482) - How to Block IP Address Range?

Hi, I was wondering if there is anyway to block access to a range of IP addresses using the standard Ignite modem/router. If not I guess I'll have to search out a new router that should/would have it. I tried configuring through parental controls and...

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Theok by I've Been Here Awhile
  • 351 Views
  • 3 replies
  • 0 likes

App Alerts not received while on Rogers WiFi

Hello! The wait times for Ignite Technical Support Live Chat or the call center is always crazy. May be 'crazy' is too good for it. Anyway, I need help resolve following issue: I do not receive Alerts on cell phones when I am on my home WiFi. It work...

notinuse by I've Been Here Awhile
  • 578 Views
  • 5 replies
  • 0 likes

Son bypassed DNS. Can I force DNS on router/modem?

Hello everyone I have the CODA-4582U modem and am using open dns as a parental control for my kids. It works like a charm but my oldest boy has figured out how to bypass DNS on his chromebook and switched to google dns. Is there a way to make a rule ...

KamWest by I Plan to Stick Around
  • 4368 Views
  • 13 replies
  • 1 likes

Question for Suspend Internet Usage

I would like to setup access to my home internet to stop for a certain period time at night and then restart. I have a teenager that stays up to late on the internet. Something like stop internet from 11PM to 6AM. If it can be targeted at a device, t...

jb43 by I've Been Here Awhile
  • 1857 Views
  • 3 replies
  • 0 likes