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Forum Posts

How fast can internet service be provisioned?

HelloI currently have Rogers Ignite tv for 4k and stuff with xb7. Tv only, no internet.Unfortunately due to extreme incompetence, both DSL and Fibre (FTTH) from Bell are out of the question. A 7th tech is coming tomorrow.... yes 7th...How fast can Ro...

Fe34a68be by I've been around
  • 166 Views
  • 1 replies
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New Nokia modem issues

Just received my new Nokia Fast.ike 5G gateway 3.2. Trying to activate it it won't accept the password! Feel to retune it with a large sledge hammer!   **Labels updated**    

Rogers Internet modem delivery issue

I order Rogers Ignite from Fido Migration on April 5, 2024.  the Ignite Service starts 12 April 2024 but there is no trace of the modem.   When I visit online it appears that Rogers haven't even started the shipping process. The order has been in "In...

lecanto by I've been around
  • 400 Views
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Regarding my internet ticket

This is the most underly anoying thing ever. It takes 4 days?? For my wifi to he requested and take a ticket? I wanted internet for my new appartmenet but now im stuck reading books and struggling to not blow through my data. If anyone has any help r...

Koryadlam by I've been around
  • 243 Views
  • 1 replies
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Rogers Holding Us Hostage

Nothing has worked since install on Feb 3.Internet, TV, Home Phone.Switched to Bell but they can’t install because Rogers holds the home phone number and they need a bypass authorization to port it over.Called Rogers and was transferred twice. Waited...

Renell by I plan to stick around
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No internet since modem installation

I have got Roger fibre on 4th March 2023 and today it's 9th March and, still no internet. Tech and customer support seems to be of no help. Could someone capable look into this and get this fixed ASAP? already tried checking with Bell but sadly no in...

gb_prasad by I've been around
  • 796 Views
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Internet coverage

Hi I’m moving to Innisfil and wondering what the internet coverage is like .          ***Added Labels***

Yicker by I've been around
  • 466 Views
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Bulk services activation and Internet Modem Install

Bulk services activation and Modem Install Very disappointed (is not the actual term for what I am going through right now),  There is minimal responsibility or ownership from Rogers in terms of assisting or solutioning. From a consumers POV this  ...

nn21 by I've been here awhile
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New Modem Not Working for 5 Days

I was offered an upgrade to the Fibre Connect package and after one appointment was inexplicable cancelled without my knowledge (waited at home for 2 hours), the tech arrived on Sunday to install.  He left and told me it would be working in 30 minute...

Janiskp by I've been here awhile
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Recover Secondary Email

I accidently deleted a my secondary email address and would like it recovered. Snicparris   *Added Labels*

Pod Offline Despite Green Light

Can anyone tell me why the pod is emitting a green light and it is still offline according to the connect app? Been trying for two nights to get a pod connected to the gateway without success despite following the tips on this forum.   Any support on...

TL20231 by I've been here awhile
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Resolved! Will Rogers activate a used CGN3?

I have a CGN3 I bought 10 years ago which has always served me well.  I am quite happy with my present service but the modem is becoming flaky recently.  If I buy a used same model CGN3 (as a backup ) from Kijiji will Rogers activate it for me?  I am...

buddymcl by I plan to stick around
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  • 8 replies
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Request to Bring Rogers into our Neighbourhood

I live in a small sub-division where it seems as though Rogers was "almost" made available (there is coaxial cables run) but for whatever reason was never completed.  I believe that Rogers is available on one of the main road arteries about 1.5km fro...

altown by I've been around
  • 453 Views
  • 1 replies
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No service

44+ hours since installation appointment, 12:00 July 27, 2023, and still no service. Contemplating contacting Bell and resuming services with them.   **Labels Added**

Ron2005 by I've been around
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  • 1 replies
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Provisioning issue and no internet for 80 hours and counting

I am a work from home engineer who relies on internet to do my job. I have spent over 15 hours on the last few days trying to talk to tech and have my issues resolved.The technicians who came to my home to do the installation could not get the modem ...

eleung1998 by I've been here awhile
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  • 6 replies
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Question on switching to Ignite from Digital

Okay, I am looking to switch to Ignite in the near future from Digital. When I do order the equipment, when does Internet service from digital turn off and Ignite start up? I have no data plan on my phone. Would Internet be available for use in order...

geddo by I plan to stick around
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  • 2 replies
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Resolved! Questions About My Upcoming Ignite Install

I am having Ignite Internet and TV installed tomorrow.   I had a few questions:   1.  Can I choose install location of modem, preferred to me is on main level next to TV. 2.  Is one Wifi pod now included for free? 3.  I am getting 500u installed, wha...

dmbcanada by I plan to stick around
  • 739 Views
  • 1 replies
  • 0 likes
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