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Xfinity Internet - Constantly No Internet Available.

I recently moved into a new apartment and had rogers internet installed. The sales and tech said that it is fiber internet and therefore does not need a coaxial cable. The internet will work for anywhere from 5 minutes to an hour and then connection ...

Wi-fi dropouts

We've been experiencing intermittent wi-fi dropouts, especially with our "main" Xfinity TV box.  We would be watching then the signal would pause, then a message saying that there is a device connectivity would pop-up.  Other times, some of our googl...

Resolved! Internet keeps going out - Are we eligible to get our modem replaced?

We have Rogers Xfinity Internet with the Rogers Xfinity Gateway modem. Over the last few weeks, the internet has been periodically just going out for about anywhere from 30 seconds at a time to 2 minutes at a time. Then it will come back. We've tried...

bscrivens by I plan to stick around
  • 661 Views
  • 1 replies
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Internet going down quite frequently in Gormely area

To whom it may concern, or anyone who is able to help, My father lives in the Gormely/Stouffville area (Ontario) and his Rogers service has been on the fritz for quite some time now. I want to say this has been an ongoing issues for at least 1 year n...

ddeluca by I've been around
  • 341 Views
  • 1 replies
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Intermittent Connectivity

I'm being gaslit by either online support or a senior technician. Stuck with internet issues since October.   I have been dealing with intermittent internet connectivity issues on the nearest Rogers node since October. The issue presents as a 5-20m b...

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huynh4 by I'm here a lot
  • 2609 Views
  • 15 replies
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Resolved! XFinity WiFi router keeps dropping service

For the past few weeks, I've been needing to restart my router once or twice a day. I work from home and this usually happens in the morning while I'm on a zoom call so it is quite disruptive. I use a wired connection and when the connection doesn't ...

werdnagreb by I plan to stick around
  • 1930 Views
  • 9 replies
  • 0 likes

Rogers wifi keeps disconnecting

My wifi keeps disconnecting randomly frequently. Troubleshooting the modem doesn’t indicate any issues. The internet comes back in 5 to 10 minutes. Restarting the modem helps sometimes. The internet speeds are also not consistent with the package and...

Sony1999 by I've been around
  • 320 Views
  • 1 replies
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Internet Constantly Disconnects

So i have issue, with my internet constantly disconnecting and connecting back in about 20-30 sec, sometimes it can last a min or two, it happens randomly, sometimes once a day, sometime 10 times a day. It may seems like nothing, but when it's just o...

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hornostai by I'm here a lot
  • 1310 Views
  • 8 replies
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Constant wifi disconnects

What is with all the Rogers internet micro-outages? I have only been on Rogers for a couple of months but they have been way too constant. I may have to move back to Bell. They can't offer the same speeds in my area but at least their internet was re...

Stnomud by I've been around
  • 413 Views
  • 1 replies
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Slow speeds

Since the past 2 weeks, our download and upload speeds has been fluctuating. Rogers have sent 2 techs to our apartment already and still getting slow speeds affecting my remote work and my room mate's streaming. We supposed to have 1.5gb down / 50 Mb...

kentotchi by I've been around
  • 487 Views
  • 2 replies
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Internet keeps dropping

My internet keeps going offline and then back online every few minutes. This happened a few weeks ago and tech support over the phone could not find and issue, but reset everything and it was fine until today. Now it has been happening every few minu...

Lots of troubleshooting with home internet

I am very disappointed with the roger’s service specially with home internet. It is 3rd day continuesly with the interruption of internet its hard to work online when you don’t have good internet service. Totally disappointed     ***Edited Labels***

Amritpal3 by I've been around
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Rogers internet keeps disconnecting

I have been a loyal Rogers internet customer for almost three years, but recently, the service has become unreliable and frequently disconnects. Urgent Issue: My phone and computer often lose network connectivity. At times, my phone displays “incorre...

WiFi constantly disconnecting

In an apt building and we all have rogers with our rent.  WiFi  goes off maybe 20x a day.  (will probably disconnect while typing this) It's unacceptable.  On the phone they keep telling me it's my computer problem that the signal is fine.  STILL una...

User_5555 by I've been around
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  • 4 replies
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Internet connectivity is spotty and dropping Vaughan

Hi All, We seem to have internet dropping rather frequently.  Our Ignite TVs are fine, just internet dropping on a rather frequent basis here in Woodbridge.  Anyone else experiencing this?  This also happens when on 5G network with podcasts cutting o...

la1 by I've been here awhile
  • 2012 Views
  • 5 replies
  • 0 likes

Intermittent Disconnecting & Reconnecting

I have been dealing with this for months and months, I work from home and rely on a stable connection for call after call after call.  The modem lights says white, the app says great speeds, but doesn't matter, whether wifi or hard wired the connecti...

melc32 by I've been here awhile
  • 3682 Views
  • 16 replies
  • 1 likes

Wifi modem solid white light gone

Solid white light on my wifi modem didn’t show on it for 2 days had a weak wifi during that time especially with my nest outdoor cameras kept shutting off n on then I woke up this morning the solid white light was back on ? My speed worked at over100...

Northwind by I've been here awhile
  • 2085 Views
  • 3 replies
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Nokia fastmile connecting with xbox for gaming

I just set up my fastmile. Speed and everything seems fine, but when I connect my xbox it says NAT type: Moderate and UPnP not successful. Anyone know how to fix it ? I can't play online it just disconnects and speed is really slow. Thanks   **Labels...

gruevlock24 by I've been here awhile
  • 1420 Views
  • 3 replies
  • 0 likes
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