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Intermittent Disconnecting & Reconnecting

I have been dealing with this for months and months, I work from home and rely on a stable connection for call after call after call.  The modem lights says white, the app says great speeds, but doesn't matter, whether wifi or hard wired the connecti...

melc32 by I've been here awhile
  • 163 Views
  • 4 replies
  • 0 likes

Nokia fastmile connecting with xbox for gaming

I just set up my fastmile. Speed and everything seems fine, but when I connect my xbox it says NAT type: Moderate and UPnP not successful. Anyone know how to fix it ? I can't play online it just disconnects and speed is really slow. Thanks   **Labels...

gruevlock24 by I've been here awhile
  • 481 Views
  • 2 replies
  • 0 likes

Wifi modem solid white light gone

Solid white light on my wifi modem didn’t show on it for 2 days had a weak wifi during that time especially with my nest outdoor cameras kept shutting off n on then I woke up this morning the solid white light was back on ? My speed worked at over100...

Northwind by I've been around
  • 170 Views
  • 1 replies
  • 0 likes

Wifi goes down intermittently

Wifi has goes down all day everyday for the last 2 weeks. They sent a tech to my house 3 times and replaced the modem. Tech showed me on his phone that the signal is "flapping" 400 times a day. I work from home. This is unacceptable. The tech said it...

amaceta by I've been here awhile
  • 197 Views
  • 1 replies
  • 0 likes

Pickering - Frequent dropping of internet connection.

I live in Pickering (Liverpool/Finch area), Ontario. There seems to be a high frequency of continual and repeated dropping of my Internet connection.  The modem is newer, so it is highly unlikely to be the cause of the issue.  I regularly work remote...

Pickering1 by I've been here awhile
  • 321 Views
  • 2 replies
  • 0 likes

Intermittent Internet and TV

Anyone has any suggestions about ignite internet and tv disconnecting 20 times a day for 5 mins.   ***ADDED LABELS, EDITED TITLE***

JKoziarz by I've been here awhile
  • 227 Views
  • 1 replies
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Internet and Tv crashing

Since Thursday August 22 around 10pm our internet has dropped almost every 3-4 hrs sometimes twice an hour. I contacted customer service and they helped for a bit. Then they said OH! there is outages in your area and we will email when it comes back ...

JrB1679 by I've been here awhile
  • 339 Views
  • 2 replies
  • 0 likes

Rogers internet service sucks!!!

The internet cabled/wireless going on and off every 5 mins. even with a solid white light on its modem. It is so frustrating and annoying specially when you are a gamer cuz you have to log in your account everytime it was log off by itself. Raised is...

esmie by I've been here awhile
  • 1032 Views
  • 3 replies
  • 1 likes

Resolved! Internet/WiFi disconnect intermittently

Hi, We experience intermittent Internet/WiFi disconnections. It was fine until this month. During my 30-minute meeting, it disconnected three times. The WiFi on my laptop is totally fine when I work in the office. Is there any way to troubleshoot and...

VinceC333 by I've been around
  • 500 Views
  • 1 replies
  • 1 likes

Rogers Constant Intermittent Connection

Constant dropped connections from Roger's head end for the past two years. It's become the most unreliable Internet service money can buy. Avoid.     ***Added Labels***

Intermittent Connectivity

I'm losing all connection for internet/TV multiple times daily & they do nothing about it. Had a tech to house that couldn't even figure out how to connect to wifi & he left & said he was going to check k something & never came back. Apparently there...

Joneil by I've been around
  • 403 Views
  • 1 replies
  • 0 likes

Chronic Intermittent Outages

Beginning approx 2 months ago, service to the cable tv, Ignite internet and home phone have all become unstable.  Intermittent outages are consistent every day.  Sometimes it is all 3 services, sometimes it is only 1 and/or 2.  Sometimes the outages ...

Intermittent connectivity since July 22, 2024

Starting Monday, July 22, I've been having intermittent connectivity with TV and wired Internet. I live in a condo served by Rogers and I checked with my neighbour who is seeing the same issues. Today, July 25, 2024, it's been pretty bad: 215PM down,...

Resolved! frequent connection drop with my work laptop

Since past month or so I have been experiencing issues with Internet/wifi connection to my work laptop. The connection drops very frequently. I checked with my work IT team, there are no issues with my work network. However they are suspecting that t...

zankhanacd by I've been here awhile
  • 766 Views
  • 3 replies
  • 0 likes

Internet keeps disconnecting for a few minutes

Any others having issues with their internet disconnecting for a few minutes. It has been happening to me for a few months now, randomly. It can happen multiple times per day or once a week. Lately it has been worse and the first disconnection seems ...

jazz54634 by I'm here a lot
  • 1090 Views
  • 5 replies
  • 0 likes

Wifi Pods

I have 1.5 Gig package with Rogers, XB7 router and have been using 3 of those pods that are supposed to extend coverage. I was having connection issues (teams meetings where I dropped out/frozen) so started to investigate - the Ignite App was actuall...

dgrh52 by I've been here awhile
  • 781 Views
  • 3 replies
  • 0 likes

Internet keeps disconnecting this week (Scarborough Area)

Hi, This week was quite annoying. The landline internet would randomly disconnect for several minutes and reconnect.   It would happen maybe 1-2 times a day at a random time. Is anyone else having this issue? Either that or my modem is having issues....

user8501 by I've been here awhile
  • 860 Views
  • 4 replies
  • 0 likes

Ignite intermittent disconnections

Hi, Would it be possible for someone here to look into the problem I'm having with intermittent disconnections?  I'm getting disconnected multiple times a day and I've been dealing with Rogers but they have not been able to help even though they clai...

DigTV99 by I plan to stick around
  • 5752 Views
  • 41 replies
  • 0 likes

Daily and repeated connectivity issues with Rogers Ignite

I've been working from home since early 2020. Was a Fido internet customer for years and never had any issues with my mobile, laptop or PC, until I was forced to switch to Rogers ignite a couple of months ago. Since then I've had constant connectivit...

shanmartell by I've been here awhile
  • 805 Views
  • 3 replies
  • 0 likes
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