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Fibre to home

HiRogers ran fibre past our house along the road last summer.They also ran fibre up to the house and have a connection box mounted on the house.Just curious how to find out a hook up date.We are located near Windham Centre in Norfolk County Ontario.I...

Swiftrun by I've been around
  • 189 Views
  • 1 replies
  • 0 likes

Resolved! Rogers Ignite Internet Fiber to Home

I'm currently subscribed to Rogers' 2.5 Gbps download and upload fibre-to-home plan, and I use the Rogers Gen 3 modem, which has one 2.5 Gbps port for the ONT connection and three 1 Gbps LAN ports. However, when I connect these 1 Gbps ports to my 2.5...

chris993 by I've been here awhile
  • 477 Views
  • 2 replies
  • 1 likes

Impossible to get tech to install fiber to home

This is my 5th time waiting on technician to come to install fiber to house… first one was nice warned us we don’t have fiber to house connected so we need to get another guy to come n run a temporary line to house. The dude selling me fiber internet...

Tiagu_g by I've been here awhile
  • 381 Views
  • 3 replies
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Resolved! 2.5 Gb Ignite - Suspect it has been provisioned at 1.5Gb

Hello,    I was wondering if anyone could comment on their typical wired speedtest for the 2.5Gb package. I have a suspicion that I was provisioned at 1.5Gb, since my speedtest is a consistent 1750Mb up and down.  I am running an Asus AX89X directly ...

mclearn by I'm here a lot
  • 255 Views
  • 1 replies
  • 0 likes

Rogers DHCP server does not respond to renew messages

So following on from my hourly disconnect problems, after a lot of packet capture and testing, I can see that the problem is that the Rogers DHCP server does not respond to any lease renew requests at all, so after an hour the lease times out and the...

fourspoons by I've been around
  • 1139 Views
  • 5 replies
  • 1 likes

Resolved! Map of Fiber-eligible Areas

Hello World. Is there a way to see where in GTA Roger fiber is available? And is there are plans to expand of fiber network?     **Labels Added**    

Slama454 by I've been here awhile
  • 18688 Views
  • 7 replies
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Provisioning issue

I have now been without internet since Jun 15 when a fibre line was vandalized in Brantford. My Nokia box has been swapped out 3 times and the modem once. I have spoken to 4 different managers who tell me there is nothing they can do until IT provisi...

Sdeakin by I've been here awhile
  • 1408 Views
  • 7 replies
  • 0 likes

Resolved! Remove Nokia ONT

Could someone tell what is the purpose of Nokia ONT in FTTH setup, can it be removed?    

grwl by I plan to stick around
  • 3982 Views
  • 8 replies
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GPON deployment in Brampton

I live in Northwest Brampton( Sandalwood & McLaughlin) , I have 500mbps internet plan with a legacy modem , whenever I try to play with my overseas friends on Eu servers,I Lag alot, I know Bell fibre users don't experience that on Eu( one of my frien...

Poor optical cable installation London

I’ve moved into my property and had noticed that black cables were above ground on both sides of my house in London Ontario. I called bell and they sent a tech and they confirmed the wires are Rogers optical cables. What is Rogers going to do to fix ...

HG10 by I've been around
  • 650 Views
  • 1 replies
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Need help with Nokia Modem Alarm light flashes Red

So yesterday my power went out in my basement the breaker flipped. So when this happened I flicked back on and went to bed. My girlfriend told me we didn't have internet all night. So when I'm standing over the modem, the green lights for Power and P...

Theydontknow by I plan to stick around
  • 17942 Views
  • 13 replies
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Is Rogers doing fiber upgrades in Kitchener?

Hello, Does anybody know if Rogers is doing fiber upgrades in Kitchener? I have seen Bell doing upgrades in Forest Heights and now they are stringing fiber cable on hydro lines in downtown and east Kitchener. On my walk today I saw fiber construction...

SQUARE7 by I plan to stick around
  • 2349 Views
  • 6 replies
  • 0 likes

Fibre Tech Change to your Internet

I just got a call and email from a so called Rogers "consultant". Location: StouffvilleSaying "Rogers Markham PHUB Fibre Upgrade impacting the Internet Connection" and advising that I need to upgrade my plan to accommodate the upgrade. But I already ...

HBjai by I've been here awhile
  • 653 Views
  • 1 replies
  • 0 likes

Fibe internet

Synergy has been running cable down a lot of rural roads in Norfolk county. I’ve seen my neighbors all have cables rolled up attatched To a stake at the end of the driveway, my house has been missed. I don’t recall getting a call, email or even a let...

Rogers new modem announcement

I got this announcement in my feed today.    Has anyone ordered this ? is there a beta firmware testing group for this modem ?   https://about.rogers.com/news-ideas/experience-the-worlds-most-powerful-wi-fi-technology-with-rogers-ignite-internet/   R...

Mayoo by I plan to stick around
  • 9060 Views
  • 12 replies
  • 0 likes

Resolved! Ignite Hub Gen2 - Can I use this as an access point

Hi,   I have the rogers ignite services and was wondering if I can us the Ignite Hub as an access point only in my home. What I mean is, plugging the Rogers Nokia ONT fibre modem into my router of choice and this is something I can already do. But no...

smiljka by I've been here awhile
  • 758 Views
  • 1 replies
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Resolved! 1.5 GB Network Map

Anyone know when the 1.5GB + network map will become public ? I live in Saint John NB and would love to know when the enhanced service will roll out in my area, after a few phone calls and enquires no one seems to know or be able to tell me what area...

technerd by I plan to stick around
  • 2131 Views
  • 1 replies
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Replacing The Rogers Modem and Optical Node

Hi All,I am looking to replace my Rogers Modem and ideally, optical node with my Ubiquiti EdgeRouter 4.Presently I am unaware of what purpose the Optical Node provides and if it can be replaced by using a SFP directly into the ER4.  I am aware of the...

nettech by I've been here awhile
  • 3451 Views
  • 6 replies
  • 0 likes

Do I Need Coaxial Cables?

Do I still need coaxial cables in my home? We’re doing some renovations right now and the contractor offered to remove them. Bell has FTTH for TV and Internet but I’m not sure if Rogers is still on coaxial or not. ***Edited Labels***

geokilla007 by I plan to stick around
  • 5940 Views
  • 2 replies
  • 0 likes

Gigabit Passive Optical Network (GPON) and FTTH in NB

Moncton, NB has been getting some serious updates to their infrastructure lately with FTTH via GPON being available at more and more locations. A friend of mine who lives within a single digit postal code difference of me has it and is so happy being...

rwisenor by I've been here awhile
  • 2892 Views
  • 3 replies
  • 0 likes
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