Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Can’t Detect WiFi Network on a Dell Laptop

NEED SUPPORT FOR DETECTION WI-FI NETWORK.  I can scan for many available Wi-Fi connections nearby, but not that at my house. Vice versa, my network appears on all other devices and works properly. Some details about my laptop: Dell Vostro purchased i...

PHAM8899 by I've been around
  • 6931 Views
  • 12 replies
  • 0 likes

Resolved! How to Access DHCP Settings

Interesting issue I'm having.  My wireless devices are on one IP block: 192.168.0.x whereas my wired devices are on block 172.16.12.x and of course they can't communicate.  The only DHCP I have is my Rogers Ignite device.  Signing in as admin I can't...

AwesomeRob by I've been here awhile
  • 4340 Views
  • 7 replies
  • 0 likes

Wifi Samsung A54 in home

I have a Samsung A54 cellphone and it drops the Roger's wifi in my basement but my Roger's receiver also in my basement doesn't lose wifi signal. No other devices disconnect either. Just the one cellphone. I checked connected devices and see all my d...

My ps5 can't connect

Hi im messaging u guys today to tell you that my ps5 cannot connect to your network it keeps saying failed to connect to internet, this is the error message i keep receiving : cant connect to internet, your internet service provider or your router mi...

Resolved! XFinity WiFi router keeps dropping service

For the past few weeks, I've been needing to restart my router once or twice a day. I work from home and this usually happens in the morning while I'm on a zoom call so it is quite disruptive. I use a wired connection and when the connection doesn't ...

werdnagreb by I plan to stick around
  • 1433 Views
  • 9 replies
  • 0 likes

Google devices no longer connect after installing Xfinity, Gen 3

I recently installed the Rogers Xfinity Gateway, Gen. 3 Modem and now my Google Devices no longer work. ______ Wifi extender: I also use Google Wifi, mainly to extend the range of my network. Notes:  Google Wifi Mesh System, Gen 1.Problem:  The Googl...

Screenshot_20250401-074554.png
Tim55 by I've been around
  • 367 Views
  • 1 replies
  • 0 likes

iPhone does not connect to WiFI

Home Wi-Fi does not connect on iPhones only. Tried on multiple iPhones but same Wi-Fi connects and work properly on android phones and laptop       ***Edited Labels***

bsukumar by I've been around
  • 505 Views
  • 1 replies
  • 0 likes

Xfinity won't co-exist with existing home network

Before Xfinity I had the old hardware cable-TV Box.I also had a home network consisting og a router, wireless access point, several NAS boxes and multiple wired ethernet connections.For internet access, I had a cable modem - but serviced by Teksavvy ...

sidh by I'm here a lot
  • 1460 Views
  • 9 replies
  • 0 likes

Intermittent Disconnecting & Reconnecting

I have been dealing with this for months and months, I work from home and rely on a stable connection for call after call after call.  The modem lights says white, the app says great speeds, but doesn't matter, whether wifi or hard wired the connecti...

melc32 by I've been here awhile
  • 3324 Views
  • 16 replies
  • 1 likes

Wifi modem solid white light gone

Solid white light on my wifi modem didn’t show on it for 2 days had a weak wifi during that time especially with my nest outdoor cameras kept shutting off n on then I woke up this morning the solid white light was back on ? My speed worked at over100...

Northwind by I've been here awhile
  • 1824 Views
  • 3 replies
  • 0 likes

Nokia fastmile connecting with xbox for gaming

I just set up my fastmile. Speed and everything seems fine, but when I connect my xbox it says NAT type: Moderate and UPnP not successful. Anyone know how to fix it ? I can't play online it just disconnects and speed is really slow. Thanks   **Labels...

gruevlock24 by I've been here awhile
  • 1331 Views
  • 3 replies
  • 0 likes

Wii on WiFi

Does anyone currently have a Wii connected to their Ignite modem, and if so, how did you set it up?   *Added Labels*

Mini speakers

I recently got my own internet tower installed I had a mini speaker in the bedroom and I have moved it to the bathroom and I'd like to rename it and use it in there it is working but I can't seem to get it to connect to my internet and let it rename ...

Jazz5 by I've been around
  • 491 Views
  • 2 replies
  • 0 likes

HELP? 5GHz performance issues on some days

For the past few months, we've been having extreme internet issues in our area (extreme connection interruption and instability) that took a long time to fix. After several attempts, the connection became perfectly smooth, but ever since last week, t...

DevYangoz by I plan to stick around
  • 758 Views
  • 2 replies
  • 0 likes

Can’t Connect Denon-1713 to the Network

This is a real issue with your new modems which do not allow devices like DENON 1713 to log into network once it has a 192.0.0.0  address format instead the new 10.0.0.0   At least I am seeking help from other users who potentially have fixed it with...

kbhn by I plan to stick around
  • 466 Views
  • 1 replies
  • 0 likes

Internet and TV experience

Here we go. Rogers customer thirty-five years. Seen it all. Initials when Ignite system installed (a three bedroom house with basement, 1800 square feet) I was told all I needed was modem. Turns out I needed three pods after multiple visits by differ...

Photoeng1 by I'm here a lot
  • 827 Views
  • 3 replies
  • 0 likes

Packet Loss only on One PC

I've been having some issues over the past week at least (since Oct 9) where my computer experiences regular packet loss. This causes videos to buffer, but more noticeably, lag and rubber banding when online gaming - which makes it extremely frustrat...

image.png
FThay by I've been here awhile
  • 1637 Views
  • 5 replies
  • 1 likes
Labels