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Rogers removed MoCA function

Just found out today that Rogers is no longer supporting MoCa .  How are customers hard wiring devices now?  Does Bell still support?   *Added Labels*

s24s by I've been here awhile
  • 328 Views
  • 6 replies
  • 0 likes

VoIP phone keeps unregistering since 3 days ago

Hi Has Rogers done any updates through their network/firewall recently ? I have a VoIP service that has been working for years - Since couple of days ago ( maybe a week) it keeps becoming unreachable . I have contacted my provider and they say it is ...

AmirSP by I'm here a lot
  • 627 Views
  • 13 replies
  • 0 likes

Latency Issues: Newmarket (L3Y)

I have latency issues that are impacting both gaming and video conferencing. It is also making some web-based apps troublesome to use. The problem generally occurs between 11:00AM and 2:00PM and then intermittently in the evenings.    I typically hav...

Twendelboe by I plan to stick around
  • 388 Views
  • 5 replies
  • 0 likes

Connecting 3rd party wifi extenders

Anyone have any suggestions or instructions on how to connect 3rd party wifi range extenders to boost my wifi signal? I have a D-Link extender and XB Modem from Rogers. I was connecting fine through XB7 but not sure why it's not working with the XB8....

nagasur by I plan to stick around
  • 132 Views
  • 0 replies
  • 0 likes

Can’t Detect WiFi Network on a Dell Laptop

NEED SUPPORT FOR DETECTION WI-FI NETWORK.  I can scan for many available Wi-Fi connections nearby, but not that at my house. Vice versa, my network appears on all other devices and works properly. Some details about my laptop: Dell Vostro purchased i...

PHAM8899 by I've been around
  • 2232 Views
  • 11 replies
  • 0 likes

Ignite service slow connections, high ping and lost packets

I have the Rogers Ignite 1,5 Gb down 50 mb up service. Same complaint as many with service crawling during the evening hours until after midnight. Modem is an XB7 that is hooked into a ASUS RT-AX86U which is also linked to another RT-AX86U in a WiFi ...

897nat by I've been here awhile
  • 281 Views
  • 3 replies
  • 0 likes

Resolved! Unknown Device found

Any one find a device on their system?What to do if a device is listed and its not Yours?Is Roger's safe and secure?Can these unknown unlisted devices be tracked and identified?Pls respond to this Rogers user.   ***EDITED LABELS***

User5341 by I've been here awhile
  • 1465 Views
  • 3 replies
  • 0 likes

Resolved! Trying to add a smart plug

I’m trying to add a couple of TP-Linksmart plugs and they won’t connect to the network because, I think, it is defaulted to the 5 GHz band and they require 2.4 to do the setup. Followed the (not recommended) Split Bands instructions in the app but de...

Moose57 by I've been here awhile
  • 275 Views
  • 2 replies
  • 0 likes

desk top connection to ignite

my desk top computer is connected by cable to the modem. when i check connections it states it on hold for 30 min. how do i turn off that hold or delay     ***Edited Labels***

barrie by I've been around
  • 213 Views
  • 1 replies
  • 0 likes

Configuring roborock

Roborock not seeing the gateway and wouldn’t connect     ***Edited Labels***

Jfiszman by I've been around
  • 1110 Views
  • 3 replies
  • 0 likes

Device I'm using now is not "connected".

I'm using a device on my network right now and it is working fine. It is set up as a fixed address. I called the device "Maxwell" when I set up the fixed IP but now it is listed by its MAC address, and editing doesn't allow me to change it. The devic...

ve3nrt by I plan to stick around
  • 679 Views
  • 7 replies
  • 0 likes

Mac wireless backup using Ignite wifi

Does anyone have their Ignite wifi network set up to back up their Mac wirelessly and automatically using Time Machine and an external hard drive?   Is there a way to connect an external hard drive to the Ignite box so it's findable on the network?  ...

madkoch by I've been here awhile
  • 377 Views
  • 4 replies
  • 0 likes

Resolved! Unable to Wireless Print After Changing to Ignite Modem

A little rant, but more so, reaching out for some WiFi help/advice.....   Started with Ignite bundle 5/7 ago and running 1gbs; express set-up went smooth, added devices to the Gen2 gateway with ease  - including my Canon laser Printer, its listed as ...

leonjulie by I've been here awhile
  • 22914 Views
  • 55 replies
  • 2 likes

Ignite Internet is not work on certain devices

I installed my Ignite modem yesterday, it worked well on my Mac, phones, and tablets. But it didn't work on my PC. I tried ethernet and wifi, and it shows connected but I cannot reach any website or download anything. I just transitioned from Bell, a...

JustinSh by I plan to stick around
  • 1350 Views
  • 15 replies
  • 0 likes

Resolved! HP Printer not connecting to Ignite WiFi with Gen2

Got Rogers Ignite WIFI Gateway Gen2 installed and since then all PCs, Tablets and Cell phones work but my HP Deskjet 3050 printer doesn't. Used USB cable to laptop and ran HP setup. Printer connected to network but it is awaiting an IP address before...

Focused1 by I've been around
  • 4366 Views
  • 11 replies
  • 1 likes

Globe smart plug installation

Would someone please share clear simple instructions on adding globe smart plugs to my rogers home system . Thanks    **Labels Added**    

rhealey1 by I've been around
  • 298 Views
  • 1 replies
  • 0 likes
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