Here we go. Rogers customer thirty-five years. Seen it all. Initials when Ignite system installed (a three bedroom house with basement, 1800 square feet) I was told all I needed was modem. Turns out I needed three pods after multiple visits by differ...
I have been dealing with this for months and months, I work from home and rely on a stable connection for call after call after call. The modem lights says white, the app says great speeds, but doesn't matter, whether wifi or hard wired the connecti...
Hello there! So I upgraded my modem at the end of last year, and now I just found out that I cannot connect my old HP printer to wifi. I printed out the printer's failed wifi connection report, and the report says that I need to add the MAC address t...
Does anyone have a Ring alarm system connected to their Rogers WIFI system **Labels Updated**
I've been having some issues over the past week at least (since Oct 9) where my computer experiences regular packet loss. This causes videos to buffer, but more noticeably, lag and rubber banding when online gaming - which makes it extremely frustrat...
A little rant, but more so, reaching out for some WiFi help/advice..... Started with Ignite bundle 5/7 ago and running 1gbs; express set-up went smooth, added devices to the Gen2 gateway with ease - including my Canon laser Printer, its listed as ...
I see all the WiFi devices, but it doesn't show any of the devices connected directly to the modem/router. Is there any way to fix this? *** Edited Labels ***
Hi Everyone,Hoping for some advice on who to contact regarding the below issue:Recently (beginning OCT 7th) every day beginning at or around 4pm until 11pm,our upload speeds have been reducing from 150Mbps to as low as 16Mbps. This new change prompte...
I just set up my fastmile. Speed and everything seems fine, but when I connect my xbox it says NAT type: Moderate and UPnP not successful. Anyone know how to fix it ? I can't play online it just disconnects and speed is really slow. Thanks **Labels...
Solid white light on my wifi modem didn’t show on it for 2 days had a weak wifi during that time especially with my nest outdoor cameras kept shutting off n on then I woke up this morning the solid white light was back on ? My speed worked at over100...
I'm using a device on my network right now and it is working fine. It is set up as a fixed address. I called the device "Maxwell" when I set up the fixed IP but now it is listed by its MAC address, and editing doesn't allow me to change it. The devic...
I was working with my Net Gear vendor trouble shooting our connection to the Rogers cable Modem. We upgrade to 1.5GB this year and since then we have added additional devices. However we are seeing great connection speed from the cable modem to the...
I recently arrived home from vacation to find my internet/tv down. I quickly rebooted my ignite gateway and everything worked...for about 15 mins... rebooted again...worked for 15 mins and so on. Rogers replaced the gateway with an XB8. This seems to...
I recently bought a MoCa 2.5 adapter for my XB8 network (which should have MoCa compatibility) yet when I connect the MoCa adapter to my coax cable upstairs I do not get a signal going towards my pc This is how I have it set up but i think I either ...
Hi, all I recently migrated my home internet from FIDO to Rogers. There was a feature in the old FIDO router allowing me to limit wifi access only to the trusted devices. But I can't find the similar setting in the Ignite router or the Ignite HomeC...
I installed my Ignite modem yesterday, it worked well on my Mac, phones, and tablets. But it didn't work on my PC. I tried ethernet and wifi, and it shows connected but I cannot reach any website or download anything. I just transitioned from Bell, a...
I recently moved to the Ignite WiFi Gateway (Gen1) and ever since the Geeni Smart Plugs will no longer connect. The technician split the router so that I can select the 2.4G for devices that aren't compatible with 5G. I was able to connect all the ...
My neighbour recently had a temporary cable. It has since been replaced and my signal no longer reaches my bedroom. I can literally see the modem from my bedroom door. I don't have a big house so there's not a lot of footage.I have trouble in all roo...
I need to disconnect a device, message keeps informing me that I need to disconnect device first.How do I disconnect a device from the Shaw Ignite app? *** Edited Labels ***
So this consistently happens with two types of devices in my home, that have never been able to connect to the Rogers ignite router.One is the Gosund smart plugs, and the other is a water monitoring and auto shut off device called Water Hero.Both tho...