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Using Erro 6 Pro's with Rogers Ignite TV and Internet

I'm still sticking around. My current set up is with Digital TV, legacy Internet 500Mbps and a Home Phone configuration. The internet gateway is in an upstairs bedroom and the Home Phone modem is in the basement running to a home alarm system. I'm us...

Sailorman by I Plan to Stick Around
  • 169 Views
  • 3 replies
  • 0 likes

Android devices not connecting to Google sites + others

Hi. This has been happening for two week. Devices are Samsung, Lenovo + Blackberry.  Bing search works fine, Google search frequently gets 'This site cannot be reached'. Clicking search results for Google sites - eg Password Manager - just hang.  Hap...

IHateTv by I'm Here A Lot
  • 1137 Views
  • 9 replies
  • 0 likes

Ignite Active time

A few weeks ago Discord could be seen under the Active section when my son was on his computer along with YouTube. It show "x" amount of hours for each.Now it's been a week and Discord does not show anymore and YouTube says only 5-10 mins. However hi...

jenka by I've Been Here Awhile
  • 294 Views
  • 6 replies
  • 0 likes

Unable to Wireless Print After Changing to Ignite Modem

A little rant, but more so, reaching out for some WiFi help/advice.....   Started with Ignite bundle 5/7 ago and running 1gbs; express set-up went smooth, added devices to the Gen2 gateway with ease  - including my Canon laser Printer, its listed as ...

leonjulie by I've Been Here Awhile
  • 4812 Views
  • 23 replies
  • 1 likes

How does Rogers Ignite determine hostname of a device?

How does Rogers Ignite determine hostname of a device? I am trying to identify computers in the household and are getting description of devices labelled  LAPTOP-0U0F6VG and Laptop-H3Q9569E  I can't figure out which is which. Thanks ***Edited Label...

togreer by I've Been Around
  • 269 Views
  • 3 replies
  • 0 likes

Ignite Wifi modem trouble with android devices

I have a ignite wifi modem and there are multiple android and apple devices connected to it. The apple devices have no issue with loading webpages but the android devices are unable to load anything outside of Google search results while connected to...

Toronto35 by I've Been Around
  • 176 Views
  • 1 replies
  • 0 likes

iPhone shows as not connected

My daughter's iPhone shows as not connected to our Ignite wifi, and hasn't been connected since 24/10, yet it's connected and is able to send/receive data. Could this be a phone setting?       ***Added Labels***

HeyThere1 by I've Been Around
  • 141 Views
  • 1 replies
  • 0 likes

Guest Network on Ignite WiFi Gateway Modem XB7

Based on what I've seen in the Ignite WiFi app and read on these forums, the XB7 modem isn't capable of setting up a guest WiFi network. So I'm wondering would Rogers let me swap the XB7 modem for one that can create a guest network, such as the Hitr...

User6874 by I've Been Around
  • 435 Views
  • 1 replies
  • 0 likes

Facebook login

can get facebook on my phone but cant log into facebook on my laptop:   I can tap facebook icon on my phone and it logs in  but I cant log in on my laptop   *Added Labels*

Wired connections not working XB6 Modem

This morning none of my hardwired connections to my XB6 modem are working.  All devices connected by Wifi work fine.  I have tried resetting the modem and tried connecting two different computers as well as one of the Ignite TV boxes by ethernet cabl...

Schumi1978 by I've Been Here Awhile
  • 417 Views
  • 4 replies
  • 0 likes

MoCA 2.5 Actiontec Adapter Setup with CODA-4582 not working

I can't get my MoCA network to work. I have Gigabit Internet. I have coax outlets in every room and looking to take advantage of it. All of the coax cables are RG-6. The ethernet cables are either CAT6 or CAT8. I have the following equipment: Actiont...

KTAQ by I'm Here A Lot
  • 3993 Views
  • 13 replies
  • 0 likes

XB7 - IoT Devices Connection Issues

I hope someone can help me here...   I switch my old rocket modem to this new Ignite Wifi Gateway (2nd Gen) XB7 (White) Modem.  I've set up my Wifi SSID name the same, and wifi passowrd the same, hoping every devices can be smoothly connected to the ...

liangvic by I've Been Here Awhile
  • 2080 Views
  • 17 replies
  • 0 likes

Wifi calling and Whatsapp wifi issues

Sometimes my whatsapp won't work on wifi and it sends me a message to permit it to use data instead same goes for wifi calling. It tells me that my wifi might be blocking it. I don't believe that's the case. Please help.     ***Added Labels***

Rjobeid by I've Been Here Awhile
  • 1576 Views
  • 6 replies
  • 0 likes

How stable are IP addresses: do I need a reserved IP?

Hi all,   I want to map several drives in my home network because the Windows 10 networking always seems flakey in my hands - resources that are there don't always show up etc. I have found that mapping network drives is far more reliable and actuall...

DrMike by I'm a Trusted Contributor
  • 1042 Views
  • 8 replies
  • 0 likes

QNAP Ransomware attack in April

I was caught by a ransomware attack aimed specifically at QNAP devices.  It reached my LAN-based QNAP device at 1:52 am some days ago, but not my computers which were turned off at that time.  Research has stated that only QNAP devices were attacked....

Philip144 by I Plan to Stick Around
  • 857 Views
  • 7 replies
  • 0 likes

Download speed drastically slower on ALL Apple devices

Hello There, on all  of my Apple devices ( macBook Air, iPad and Apple TV ) the download speed test results are drastically slower by comparison to the download speed tests done on other ( non-apple ) devices on my home network. My Linux computer and...

Darios by I Plan to Stick Around
  • 1469 Views
  • 8 replies
  • 0 likes