Hello! Yesterday I changed my package from 150mbps to 1.5gbps. I was still getting the 150mbps speed through a wired connection. I spoke to support yesterday who advised they see I'm on the 1.5gb package but couldn't understand why I was still at slo...
Hello, Looking for some help with my Hitron CODA-4582. I am currently running two Uniquiti APs for my network. The LAN port of the Hitron seem to cap the speeds to 100m, even though the manual states 1gbs capacity. I can see under the Hitron se...
We are having terrible issues in our neighborhood. Only getting 1/2 of my internet speed (direct wired) to the main computer/modem. In the evening it becomes almost unusable elsewhere in the house. My son cannot game, Our cable freezes/glitches/b...
I keep a log of SpeedTest results here in Ottawa centretown (Little Italy), and things went bad for my 1000/30 service around September 20 and have not improved. See the attached graph of my SpeedTest log. Yes, I power cycled the router. My TekSav...
Internet in London, N5Y postal code is extremely slow this morning. *** Edited Labels ***
I just had rogers service installed today by a technician after installation I suspect the downstream signal is rather high. I am posting a screenshot of the signal for a second opinion, would appreciate the feedback. Just some additional information...
Hey everyone, So out of nowhere tonight, got hit with some massive download speed & latency issues. If the connection is barely used, latency to google dns, for example, hovers around 40-45 ms. As soon as I start using the connection, with a speedt...
Hi I have never updated my firmware ever where can I see if there is an update to download ? Model Name: CODA-4582 Firmware Version 0.6.14.17 *** Edited Labels***
Moncton, NB has been getting some serious updates to their infrastructure lately with FTTH via GPON being available at more and more locations. A friend of mine who lives within a single digit postal code difference of me has it and is so happy being...
Hi all, We recently switched from Rogers from Bell Aliant here in NB after a door-to-door Rogers salesman offered us a package at a price that was more than $160 cheaper/month than we were paying for FibreOP. Our home is only 3 years old and had no...
I today tried to download several 1 GB files, from a slow download server, and several seconds after starting the download, it fails, all the files do this. I have had this problem before, about an hour and a half ago I pulled the Incoming Rogers Wi...
Hello There, on all of my Apple devices ( macBook Air, iPad and Apple TV ) the download speed test results are drastically slower by comparison to the download speed tests done on other ( non-apple ) devices on my home network. My Linux computer and...
Hello!I've been at my wit's end trying to diagnose my issues. To start, my internet connection is fine, and speedtest tells me speeds are somewhere in a good range. With that said, if I try to download any larger files from sites like wetransfer, the...