We are long time Rogers customers with a recent switch to Ignite. It would seem that Rogers resets the modem ever few weeks sometime in the night causing our router to lose connection to the modem. We have to factory reset both units to reset the con...
Hi, I cannot find the option to change DNS to my custom DNS server on CGM4331COM which I recently received as a replacement for Hitron Coda. I'm using my own DNS server hosted locally with an ad filter and configuration for my local devices. Also, I...
Recently, maybe in the past 3 or 4 weeks I've had unbearable Latency Issues in games and VoIP calls. It doesn't affect any specific game and it's even calls that cut out intermittently and catch up a second later.Latency in games hovers around 80ms a...
So here is the quick story. We have had Rogers home internet at our home in Markham since we moved here August 2022. Things were fine till Feb 2023. I do lots of work from home so the usual Teams calls were smooth and I never heard any complains. I...
So i got upgraded from Rogers 1 GB Plan to 1.5 Plan Rep is saying the modem i have below is good to give 1.5 Gbps speed as i am planning to upgrade my network adapter and cables for 1.5 Gbps. Are we sure i dont need to swap the modem ? HW Versi...
Hey guys, I noticed we don't have a dedicated thread on the XB6 modem like the Hitrons. I'm making this thread so we can talk about the various settings and requests for future changes through firmware updates. For me the biggest issues with the mode...
Is it possible for one of the two Ethernet ports on my rogers ignite router not be working. My internet is working and I had a 8 port network switch which was working until today. I plug my laptop into my bridge router it shows lan connection. Howeve...
I have received my new Ignite internet modem. Unfortunately, I don't have a smart phone to install the app. Can the installation be done by a PC? *Added Labels*
Really want to set up a separate guest Wifi network with its own password instead of giving guests access to the main Wi-Fi and then assigning their devices to the guest profile which makes no sense. Once they have the password they can add any devic...
Can I connect Rogers Ignite Pods to the Modem via Ethernet to improve connection speed? The tech who installed my Ignite originally told me if I ran ethernet between the modem and the pods, then any devices connected wirelessly to the pod would hav...
Since midnight last night, I started to have this issue, tried rebooting the modem several times and it will work for only couple minutes to half an hour and then it goes down again...should I have my XB6 modem replaced? *Added Labels*
I am preparing for a Rogers tech to come tomorrow to swap my XB6 with an XB7 to better meet my 1.5 GB Ignite Plan. My questions relate to what happens to all my connections and existing settings once the new modem is activated. I will w...
Hi all, I have a question about Ignite modems and speeds. I recently was upgraded to 1.5GB Ignite internet but I know that my current setup will only allow a max of 1GB speed (my computer's NIC is maxed at 1GB; and my cables are only Cat5). So, I ...
How to enable guest mode on new rogers Ignite TV modem/router? **Labels Added**
Currently have XB6 with non-fiber, coming into the house with a 500mbps ignite plan. Wondering if the XB8 is compatible, even though I DON'T have that secondary box converting the fiber line coming into my house to a coaxial cable that plugs into the...
There's lots of help on how to turn on Bridge mode but not a lot talking about problems turning it off (that I could find). I disabled bridge mode in the modem at 10.0.0.1 but the settings don't appear to take. I get the wifi back up and running and ...
I just upgraded to 1.5 Gbps internet, and I am wondering if the modem I have is adequate to give me the full speed. The person who upgraded me said it can get the full speed but I'm not sure that is true. I don't believe the ports on this modem suppo...
Original configuration:I had a CODA-4582U modem operating in bridge mode connected to my Synology RT6600ax Router (and others previously). I have a Synology NAS unit connected via Ethernet cable to the Synology Router and use RAIDRIVE to connect to ...
Incomplete DHCP4 functionality in Technicolor CGM4140COM: Hi all, I was getting an error message when assigning DHCP reservation for my device, and then when I try to assign it again I get a message that the IP address had been already reserved. Bu...
what modem is rogers using *Added Labels*