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Modem Reboots Daily at the Same Time

I have a very weird problem and am looking for any feedback. At 3:25 pm everyday my Rogers Modem “Reboots”. After the reboot everything comes back up normally.  I have tried all the usual fixes, e.g. rebooting the Ignite TV box, Power rebooting the m...

DavidHH by I plan to stick around
  • 4902 Views
  • 20 replies
  • 0 likes

Getting 1.5 GB Internet Speeds

Hi all,   I have a question about Ignite modems and speeds. I recently was upgraded to 1.5GB Ignite internet but I know that my current setup will only allow a max of 1GB speed (my computer's NIC is maxed at 1GB; and my cables are only Cat5). So, I ...

DrMike by I'm a trusted contributor
  • 9936 Views
  • 22 replies
  • 0 likes

Modem Replacement

Looking to get a modem replacement without sitting on hold for hours.I have 1.5GB internet but only a gen 1 modem.How can I get a gen 2 or even better a gen 3 modem?         ***Edited Labels***

W1NK by I've been here awhile
  • 205 Views
  • 1 replies
  • 0 likes

Unbearable Latency Issues

Recently, maybe in the past 3 or 4 weeks I've had unbearable Latency Issues in games and VoIP calls. It doesn't affect any specific game and it's even calls that cut out intermittently and catch up a second later.Latency in games hovers around 80ms a...

Xemnar by I've been here awhile
  • 9714 Views
  • 66 replies
  • 2 likes

Resolved! Change DNS IP for CGM4331COM

Hi, I cannot find the option to change DNS to my custom DNS server on CGM4331COM which I recently received as a replacement for Hitron Coda.  I'm using my own DNS server hosted locally with an ad filter and configuration for my local devices. Also, I...

MarynaT by I've been here awhile
  • 6999 Views
  • 19 replies
  • 0 likes

Slow speeds on Ignite 1.5

Hi all,   Just got Rogers Ignite 1.5. Speeds are no where near what I expected - typically around 2-300 mbps. The absolute max I get is 600mbps when Im right beside the router. Rogers sent me the older XB6. Do I need a new modem or change some settin...

KameronMD by I've been here awhile
  • 291 Views
  • 2 replies
  • 0 likes

Resolved! Access NAS remotely

Original configuration:I had a CODA-4582U modem operating in bridge mode connected to my Synology RT6600ax Router (and others previously).  I have a Synology NAS unit connected via Ethernet cable to the Synology Router and use RAIDRIVE to connect to ...

hectop by I'm here a lot
  • 1930 Views
  • 9 replies
  • 0 likes

Resolved! Wi-Fi Home Network Not Visible

  For some reason my home wi-fi network is not visible when the list of available networks is searched on my devices. It can be accessed using the "OTHER" tab and manually inputting the network name and password. Part of the problem is sometimes the...

Slow Speeds on Ignite Gateway

I recently set up my new Ignite Internet Gateway, and now my download speeds are way down to 50 Mbps, prior to setting up the new gateway/modem, I was getting 250 Mbps on average, so I asked the question do I still need to use my router ??   *** Edit...

bfishwick by I've been around
  • 377 Views
  • 2 replies
  • 0 likes

Varying Speed After Getting XB6 Modem/Router

Hello,Last month Rogers sent me an XB6modem/router and I was asked to throw away my Shaw Hintron router. Eversince I have installed this XB6 I am getting variable speeds on my 300mbps plan. I have measured speeds all the way down to 6 mbps on wifi! I...

NP999 by I've been around
  • 279 Views
  • 1 replies
  • 0 likes

Rx Issues in Area?

Hi all,  Since last week, I've started to get really bad lag spikes while gaming. I'm getting this on all PCs in the house (connected via ethernet direct to modem). Internet speeds and latency are fine when checking speedtest, but every so often the ...

Hayk by I've been around
  • 484 Views
  • 1 replies
  • 0 likes

Resolved! Ignite WiFi Gateway – Change/Disable DHCP/DNS/IPv6

Incomplete DHCP4 functionality in Technicolor CGM4140COM:   Hi all, I was getting an error message when assigning DHCP reservation for my device, and then when I try to assign it again I get a message that the IP address had been already reserved. Bu...

aeromedved by I've been around
  • 11803 Views
  • 12 replies
  • 0 likes

Resolved! When to upgrade Rogers modem?

I currently have the Ignite Internet Gigabit 1.5 package using the XB6 (the first ignite modem, Gen1) - I also have a Google Nest mesh setup (Gen 2) - not the Pro but not the first Google Wifi mesh.  I have bridged my Rogers modem, and I have 6 Googl...

roses4u by I've been here awhile
  • 5408 Views
  • 3 replies
  • 0 likes

Resolved! More Than One Port Forwarding On The Same Computer With XB8 Modem...

I've already set up a port forwarding with range on one of my computers. I would like to set up an additional port forwarding with a different range on the same computer. When I try this, the computer is not available to be chosen even though it is c...

BH-TW by I plan to stick around
  • 596 Views
  • 2 replies
  • 0 likes

Resolved! Rogers Ignite 1.5 Gigabit Modem Compatibility

So i got upgraded from Rogers 1 GB Plan to 1.5 Plan    Rep is saying the modem i have below is good to give 1.5 Gbps speed as i am planning to upgrade my network adapter and cables for 1.5 Gbps. Are we sure i dont need to swap the modem ?   HW Versi...

Mayoo by I plan to stick around
  • 3376 Views
  • 8 replies
  • 0 likes
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