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Ignite upgrade - The first six months

I made the leap on May 3rd this year (2024) so I thought would show off the first six months performance up until October 25th. As I work from home so I speed test every morning to six sites using PC embedded SpeedTest and three sites with the browse...

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FredGarvin by I plan to stick around
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Ignite 500 download/upload speed

So Rogers installed the Ignite 500 service at my house a couple days ago. When I connected to the modem (XB8) I was only getting about 80/90Mbps download on both wire and wireless with the Rogers speedtest. The installation tech claims there is no is...

Iamnotmarty by I've been here awhile
  • 5368 Views
  • 11 replies
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XB6 cable Modem replacement

I was working with my Net Gear vendor trouble shooting our connection to the Rogers cable Modem.  We upgrade to 1.5GB this year and since then we have added additional devices.  However we are seeing great connection speed from the cable modem to the...

MAS47 by I've been here awhile
  • 975 Views
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What number a Ignite 1GB plan should show in Speed test?

I tried wireless, wired, laptop, mobile phone - I see 1GB nowhere!! The maximum down I saw was 245mbps on my laptop(wireless).  Connecting the same laptop using the Blue wired connection, brought down the speed to 195mbps.  Upload speed remained 32mb...

Resolved! XB7 modem to XB8 modem

Two days ago I had a tech come in and replace my XB7 modem with a XB8 modem due to intermittent signal instability. Now I have zero connectivity and speed tests come back 0.00. I've had an additional tech here today to see what he could do and was on...

llove by I've been here awhile
  • 960 Views
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Internet slow

On July 4 I got an email about how Rogers is upgrading me to 300 mpbs internet at no cost.  Great! BUT for the last few weeks my speed rarely goes above 100 and this week I keep getting dropouts during Teams calls and speedtest shows less than 30 mpb...

flagman58 by I'm here a lot
  • 919 Views
  • 7 replies
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Large packet loss for the last couple days

I've noticed my internet has been degraded the last couple days and today I saw that I have significant packet loss, anywhere from 5-13%. I tested this with simple continuous ping as well as cloudflare's speed testing tool. I've also noticed my downl...

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kooper by I've been here awhile
  • 472 Views
  • 1 replies
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Ignite Internet is 15x slower than it was when we started?

I am not exaggerating. We have been noticing an extreme incline of speed.  This is our old speed. This is our old speed when we got our Ignite 500 plan.   This is our new speed.   This is our current speed on the same plan. We have reset the routers,...

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cowboyegg by I've been around
  • 752 Views
  • 3 replies
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Getting 2.3Mbps download speed on Ignite 1.5gig internet plan

Switched from Bell Fib Internet to Rogers Ignite Internet 1.5G couple of days ago.  After switching, websites load very slow. Here are the results of the Internet speed test (connected to Rogers Wifi)From laptop (with VPN): between 1 - 10 Mbps downlo...

ganeshc by I've been here awhile
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  • 2 replies
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Resolved! Speed test results on desktop don't match results via HomeConnect app

Hello, yesterday I accepted an online offer and my internet was boosted from Ignite 500/30 to 1.5G/50. I ran a few tests on my desktop via a couple of popular internet speed testing tests, yet the speeds don't match the ones via the HomeConnect app. ...

asturias7 by I plan to stick around
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  • 11 replies
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Download Speed 3.07 MBPS???

Our internet has always been hit or miss for the Wifi, but recently even wired connection is terrible. Playing any video games i have packetloss up to 10-12%. Speed test shows download speed of 3.07 mbps and upload of 945mbps. No vpn connected. Tried...

CJ35 by I've been here awhile
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  • 1 replies
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Resolved! Slower download speed in bridge mode

Here is my setup.Rogers (500U) —>  Hitron CODA-4582U  —> Cisco RV130W  —> Computer (Wired)Cisco RV130W is a wireless-N VPN router with firewall.Both the Hitron and Cisco are almost at factory defaults.  I’ve changed only the passwords and setup the w...

LaraBeagle by I've been here awhile
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  • 39 replies
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Understanding Rogers and Speeds

Hello:So I'm totally new here, but I've been a Rogers customer for at least 20 years.Normally, I am not much of a whiner when it comes to speed. I can only afford so much, and I realize that the Internet isn't piped directly into my apt like someone ...

Resolved! 2.5 Gb Ignite - Suspect it has been provisioned at 1.5Gb

Hello,    I was wondering if anyone could comment on their typical wired speedtest for the 2.5Gb package. I have a suspicion that I was provisioned at 1.5Gb, since my speedtest is a consistent 1750Mb up and down.  I am running an Asus AX89X directly ...

mclearn by I'm here a lot
  • 872 Views
  • 1 replies
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Resolved! Large ping spikes

Hello, I have had issues with my internet for the past 8 or so months. I get very brief windows of good steady ping then it shoots off wildly for hours. I originally figured it was due to peak times and that kind of thing, because the steady times fi...

Stimmerr by I plan to stick around
  • 11022 Views
  • 30 replies
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Rogers peering and routing - Cloudflare vs Quad9

Hi everyone.I’m currently using Cloudflare’s “safe” DNS (1.1.1.2) on my 3rd party router, which has been working great so far in terms of speed, performance, and filtering out malware. It’s even faster than Rogers’ DNS.I also tested Quad9 (9.9.9.9) b...

toolcubed by I'm a senior contributor
  • 4143 Views
  • 5 replies
  • 1 likes

Can't get to 1.5Gbps speeds - what's missing?

Hello all,   I recently upgraded to the 1.5Gbps service and got a bit of a download bump but not quite the speed I was expecting to see. My download speeds are very consistent but max out at 1192 Mbps dowload with 54 Mbps upload. Prior to the upgrade...

graposo by I've been here awhile
  • 3347 Views
  • 7 replies
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