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Resolved! Large ping spikes

Hello, I have had issues with my internet for the past 8 or so months. I get very brief windows of good steady ping then it shoots off wildly for hours. I originally figured it was due to peak times and that kind of thing, because the steady times fi...

Stimmerr by I plan to stick around
  • 4486 Views
  • 30 replies
  • 0 likes

Rogers peering and routing - Cloudflare vs Quad9

Hi everyone.I’m currently using Cloudflare’s “safe” DNS (1.1.1.2) on my 3rd party router, which has been working great so far in terms of speed, performance, and filtering out malware. It’s even faster than Rogers’ DNS.I also tested Quad9 (9.9.9.9) b...

toolcubed by I'm a senior contributor
  • 412 Views
  • 5 replies
  • 1 likes

Can't get to 1.5Gbps speeds - what's missing?

Hello all,   I recently upgraded to the 1.5Gbps service and got a bit of a download bump but not quite the speed I was expecting to see. My download speeds are very consistent but max out at 1192 Mbps dowload with 54 Mbps upload. Prior to the upgrade...

graposo by I've been here awhile
  • 1446 Views
  • 7 replies
  • 0 likes

Resolved! 100% Rogers throttle speeds

I live in Keswick and did a survey of 921 homes and nobody gets speeds above600mbHi technician come to my house and check out the lines and my modem and check the node at the boulevard.the technician said everything is 100% good.I’ve talk to in Every...

warhawkice by I've been here awhile
  • 18394 Views
  • 19 replies
  • 0 likes

Internet Faster, Yet Slower Than Bell In An Important Area

Had our new router installed on Wednesday, November 15, 2023. Right off the bat I had higher latency in games compared to Bell, which is annoying since it now feels like I'm playing on a different server entirely. No point in having faster internet i...

Safwaan by I've been here awhile
  • 346 Views
  • 1 replies
  • 0 likes

Ignite 1.5 Gigabit package averaging 500Mb

Hi Everyone, I subscribed to the 1.5Gb package around the new year and was receiving close to 900Mb when wired directly.  This made sense since my devices only support 1000mb and I was using cat5e or cat6 cables.  However, when running simultaneous s...

glanchbery by I plan to stick around
  • 417 Views
  • 2 replies
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Resolved! Rogers Ignite Gigabit - UNLTD throttled at 320 Mbps down 50 Mbps up

I've been a Rogers customer since the late 80's, have had this particular Internet service for at least 7 years, but have recently had issues with Internet outages. So I thought I should investigate what was happening and used http://rogers.com/speed...

jandrews by I plan to stick around
  • 680 Views
  • 3 replies
  • 0 likes

Speed Tests

I have Ignite 1.5 gbs download and 50 gbs upload with a XB7 gateway. With the gateway in bridge mode the fastest result I get is 900 mbs download and 20 mbs upload when connected directly to the 2.5 gbs port on the gateway using a 2.5 gbs adapter.A R...

Gumbey by I'm here a lot
  • 2187 Views
  • 19 replies
  • 0 likes

Rx Issues in Area?

Hi all,  Since last week, I've started to get really bad lag spikes while gaming. I'm getting this on all PCs in the house (connected via ethernet direct to modem). Internet speeds and latency are fine when checking speedtest, but every so often the ...

Hayk by I've been around
  • 505 Views
  • 1 replies
  • 0 likes

Resolved! Speed tests

I recently got 1.5gb internet but when I speed test with my iPad or iPhone the best speeds I can get are around 600. I was told that in order to reach faster speeds I need high end devices. Should I be getting better speeds or is this true.      ***E...

jjjjy7 by I'm a reliable contributor
  • 1542 Views
  • 7 replies
  • 0 likes

Ignite 500 download/upload speed

So Rogers installed the Ignite 500 service at my house a couple days ago. When I connected to the modem (XB8) I was only getting about 80/90Mbps download on both wire and wireless with the Rogers speedtest. The installation tech claims there is no is...

Iamnotmarty by I've been here awhile
  • 1704 Views
  • 4 replies
  • 0 likes

Speed dropped on my internet service

I got IGNITE INTERNET 300-UNLIMITED and as of today the speed dropped drastically.  I used to get 700 Mbps and today it will barely reach 90.  Is there an outage or problem with the service?  I reset all my equipment and there's been no improvements....

Resolved! Very High Uncorrectable Codewords

  I'm currently on ignite 1gbps and have an xb7 modem. https://www.speedtest.net/result/13967530695.png I have already had a Sr Tech come out and replace the lines to my house and the drop into my home. I'm getting massive ping spikes almost every ...

Breadwinka by I plan to stick around
  • 5569 Views
  • 45 replies
  • 0 likes

50mbps upload to 10mbps upload during peak usage hours

This is in contrast to having ~30mbps upload stable across the whole day before upgrading to 50mbps upload.   Are lower lows/less stable upload speeds expected/normal behaviour when on a gigabit internet package (Had 500 download, 30 upload before up...

MaNiHome by I've been here awhile
  • 505 Views
  • 2 replies
  • 0 likes

Gateway Connection

Is this normal I've have a Ignite 1.5Gb and only getting 900 down. any help will be great. Thanks.   IndexLock StatusFrequencySNRPower LevelModulation Downstream Channel Bonding Value 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ...

infinity8 by I've been here awhile
  • 830 Views
  • 4 replies
  • 0 likes

Hitron CODA-4582 slow port speed

Hello,    Looking for some help with my Hitron CODA-4582.    I am currently running two Uniquiti APs for my network. The LAN port of the Hitron seem to cap the speeds to 100m, even though the manual states 1gbs capacity. I can see under the Hitron se...

jkwong32 by I've been here awhile
  • 1660 Views
  • 3 replies
  • 0 likes

1gig internet speeds ?

Hi - i just upgraded my plan to 1 gig, i have the black XB6 ignite wifi gateway modem   here is my result  https://www.speedtest.net/result/14075169162     ***Edited Labels***

outrun by I've been here awhile
  • 1644 Views
  • 5 replies
  • 0 likes
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