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Brutal latency/ping Recently

I am wired, with the gigabit package and all of the sudden have gotten constant ping spikes for over the last few days. I haven't been able to play any games online because the crazy ping spikes and latency make it completely unplayable. My speeds ar...

t27c by I Plan to Stick Around
  • 34118 Views
  • 956 replies
  • 1 likes

Resolved! Slower download speed in bridge mode

Here is my setup.Rogers (500U) —>  Hitron CODA-4582U  —> Cisco RV130W  —> Computer (Wired)Cisco RV130W is a wireless-N VPN router with firewall.Both the Hitron and Cisco are almost at factory defaults.  I’ve changed only the passwords and setup the w...

LaraBeagle by I've Been Here Awhile
  • 33825 Views
  • 38 replies
  • 0 likes

Slow/unstable internet speeds and bad connection to games

I have not been getting my full speeds lately. Started about last month. We usually get 500mbps down and 20mbps up. Recently our speeds fluctuate a lot and are not very consistent but it is mostly our upload speed. We had really bad issues not long a...

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JBeach by I've Been Here Awhile
  • 399 Views
  • 3 replies
  • 0 likes

Resolved! 100% Rogers throttle speeds

I live in Keswick and did a survey of 921 homes and nobody gets speeds above600mbHi technician come to my house and check out the lines and my modem and check the node at the boulevard.the technician said everything is 100% good.I’ve talk to in Every...

warhawkice by I've Been Here Awhile
  • 11252 Views
  • 16 replies
  • 0 likes

Ignite 150 Download Speed

I was previously on VM 50mbps download speed and was consistently getting 40-44 test speed from my Mac via WIFI.  Today I changed to Ignite 150, and I am only getting 12-15 test speeds.   Please tell me this isn't expected speed.   Yes, my TV now use...

dm20141 by I've Been Around
  • 262 Views
  • 1 replies
  • 0 likes

Let's talk Upstream Bandwidth

Let me preface this by saying, I, in no way dislike Rogers as an ISP, and am I, in no way advertising for other providers.  I have no issues with it (besides the topic at hand), and I would like to open a dialogue with Rogers employees and the commun...

Earache by I Plan to Stick Around
  • 11565 Views
  • 83 replies
  • 1 likes

Business Internet - WiFi Speed Fluctuations

Hello    Got a new Business Internet 500u with new modem:   I started using Rogers Business Internet about a month ago. I currently chose 500u speed and got gigabit WiFi Modem.   Everything is great with internet for the ones connected with cable. On...

i820711 by I've Been Here Awhile
  • 598 Views
  • 2 replies
  • 0 likes

Download speed drastically slower on ALL Apple devices

Hello There, on all  of my Apple devices ( macBook Air, iPad and Apple TV ) the download speed test results are drastically slower by comparison to the download speed tests done on other ( non-apple ) devices on my home network. My Linux computer and...

Darios by I Plan to Stick Around
  • 1471 Views
  • 8 replies
  • 0 likes

Very Slow Speeds on Ignite 300u Internet

Ignite 300U getting only like 50-60 MB’s speed   My internet has been unreliable for 3 years. I’ve called multiple times to Rogers and they send a technician they improve the speed then it goes back again. It’s a constant issue and I’m getting very f...

Wisamster1 by I've Been Here Awhile
  • 6022 Views
  • 18 replies
  • 2 likes

Microsoft Surface - WiFi Connectivity/Speed

I have been lucky to have purchased some new hardware the past weeks and am now facing a very different issue. Are there any known issues between Surface Pro / Surface Book 2 and the HiTron modem?  Like do they link up properly?  For the life of me I...

aelaan by I Plan to Stick Around
  • 1503 Views
  • 4 replies
  • 0 likes

Resolved! Ignite gateway with mesh wifi = slow ethernet. Why?

I have my Rogers Ignite gigabit modem set up in bridge mode, set up with TP-Link Deco M4 mesh network handling wifi. If I run an ethernet cable from other port of Ignite modem, doesn't connect to internet. That's problem one. If I run ethernet from i...

cncp by I Plan to Stick Around
  • 6135 Views
  • 8 replies
  • 0 likes

Resolved! Slower speeds on a Windows PC, other devices are fine.

I would normally get between 220-250 download from speed tests on my PC, with the 500 plan. Got the 1G plan and my PC  speed never changed. Using the same Cat6 cable, same port on the modem I can get over 900Mbps on my wifs laptop. My Xbox tests in a...

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Dugath by I Plan to Stick Around
  • 8191 Views
  • 24 replies
  • 0 likes

Resolved! Speedtest Issues

Is something going on with speed tests?  I have been running speed tests from speedtest.net for a long time but recently they have stopped working for Rogers servers only.    I can run the speed test on every server on the list, but when I try to run...

os3rules by I Plan to Stick Around
  • 23896 Views
  • 16 replies
  • 0 likes

Help - How to find router MAC on xb6

Hello,So I have set my xb6 technicolor into bridge mode and I have hooked up my xr500 nighthawk as a router. The issue I am having is that I get way higher pings. I have read from the xr500 forums that a fix would be to get my old routers Mac which i...

catalano11 by I Plan to Stick Around
  • 1607 Views
  • 6 replies
  • 0 likes

Gigabit Speeds

I've had the displeasure of upgrading two accounts to the Gigabit package.  I understand the marketing gimmick of the term up to, but it's getting a bit ridiculous.    Here is a snapshot of a speedtest done downtown by Bay and College. Straight lan, ...

hxf by I've Been Here Awhile
  • 37830 Views
  • 274 replies
  • 4 likes

Gigabit Internet - Slow Speeds on a Wired Windows PC

Issue with slow LAN speeds on Gigabit (but not on 500u plan)   So I'm at a loss as to what might be causing this issue. I recently upgraded my plan from 500 mbps to gigabit. Since doing so my windows PC has had incredibly slow speeds over LAN. Prior ...

worky by I Plan to Stick Around
  • 3779 Views
  • 5 replies
  • 0 likes

Poor Internet Connection On Android Device

I am a Rogers Ignite 500u internet subscriber with a Hitron Coda4582U modem. My PC connected by ethernet hits a consistent download speed of 750 Mbps, upload 21.2 Mbps with a 11ms ping and 4 ms jitter using Rogers own speedtest.   My Android device t...

ADayInCourt by I Plan to Stick Around
  • 925 Views
  • 1 replies
  • 0 likes

Feedback - Rogers faster than Bell for me

In my neighbourhood we don't have Fibe yet.  Bell is still laying the lines last year and this year.  I was getting 25/10 but usually received 30/2.5   Just switched over to Rogers Ignite and now I'm receiving 96/14   Thank you Rogers.     *** Added...

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98765432l by I Plan to Stick Around
  • 1118 Views
  • 1 replies
  • 2 likes