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Wifi modem solid white light gone

Solid white light on my wifi modem didn’t show on it for 2 days had a weak wifi during that time especially with my nest outdoor cameras kept shutting off n on then I woke up this morning the solid white light was back on ? My speed worked at over100...

Northwind by I've been here awhile
  • 524 Views
  • 2 replies
  • 0 likes

Stable Rogers DNS IP Addresses

What are some of the DNS IP Addresses used for Rogers internet? Especially since I'm now on gigabit internet.I've been using the below ip addresses for a few years and have from time to time had issues with slow websites and buffering. I've used thes...

JonSnow88 by I plan to stick around
  • 49884 Views
  • 8 replies
  • 0 likes

IPv6 Prefix on Fiber

Is there a way to get a larger prefix than /64 on IPv6 over fiber? I'm trying to figure out if it's something on my end or if it is even supported?   There are many posts all over where other people make reference to using a /56 prefix without issue....

David92 by I plan to stick around
  • 16449 Views
  • 87 replies
  • 1 likes

Nokia FastMile 5G 3.2 Drop 5G Connection to LTE

Hello,   I bought a Nokia FastMile 5G 3.2 and it works fine but I noticed after a little while it drops the 5G connection  and goes to 4G. It will not reconnect to 5G unless I reboot the Nokia FastMile. It sometimes takes few hours to "drop" the 5G, ...

Charly003 by I've been here awhile
  • 2408 Views
  • 7 replies
  • 0 likes

Intermittent Disconnecting and Reconnecting

I'm an existing Rogers customer, maybe for 10+ years so we got the switch over to Rogers Ignite quite late (about a month ago). Switched from the legacy modem and red tv-box to the XB7 White Modem Router and the Tiny Black Wifi TV Box.   Right after ...

CiscoVo by I've been here awhile
  • 54127 Views
  • 93 replies
  • 6 likes

Resolved! How do I receive 1.5 Gbps on PC?

I'm a new Ignite Internet 1.5 Gigabit customer.    Rogers' technician installed a Nokia Optical Network Terminal (ONT) in my basement to which, my 2nd floor's ethernet cable is connected. The 2nd floor's wall ethernet port is connected to the Ignite ...

Vanana by I'm here a lot
  • 12688 Views
  • 32 replies
  • 0 likes

Intermittent Disconnecting & Reconnecting

I have been dealing with this for months and months, I work from home and rely on a stable connection for call after call after call.  The modem lights says white, the app says great speeds, but doesn't matter, whether wifi or hard wired the connecti...

melc32 by I've been here awhile
  • 1493 Views
  • 13 replies
  • 0 likes

New Netgear Modem

Hi I get this modem from Amazon NETGEAR Gigabit Cable Modem (32x8) DOCSIS 3.1I have rogers modem at my main floor but I am wondering if I can add another modem through the Co-ax port to my basement     ***Edited Labels***

Majd by I've been here awhile
  • 1194 Views
  • 4 replies
  • 0 likes

Resolved! Rogers Wifi not working since last 4 days

Ignite Internet not working since last 4 days.Already put a complaint but it is not resolved. It's an outage in my area and it is not happening just for me. Really frustrated with the service.   Also the sales rep who sold me the plan told me that th...

Frequent disconnection with Rogers

HiI recently switched to Rogers Internet. My internet speed is 1gbps. I have deco installed for last few years and it was working fine when i was with other service providerHowever after switching to Rogers the internet drop off has been headache wit...

Mjmallik by I'm here a lot
  • 2230 Views
  • 14 replies
  • 0 likes

Resolved! When to upgrade Rogers modem?

I currently have the Ignite Internet Gigabit 1.5 package using the XB6 (the first ignite modem, Gen1) - I also have a Google Nest mesh setup (Gen 2) - not the Pro but not the first Google Wifi mesh.  I have bridged my Rogers modem, and I have 6 Googl...

roses4u by I've been here awhile
  • 19434 Views
  • 4 replies
  • 0 likes

Comcast officially unveils its new XB10 Gateway and XER10 Router

Here's some really cool news: Comcast has finally unveiled its new DOCSIS 4.0 / Wi-Fi 7 gateway -- the XB10.   https://www.lightreading.com/cable-technology/comcast-unveils-first-docsis-4-0-gateway-tests-high-fidelity-video-   This new gateway is bas...

-G- by Resident Expert
  • 12228 Views
  • 25 replies
  • 6 likes

Blink Sync Module 2 not connecting

Hi, We have Rogers Internet with the Hitron modem  CGN3. Few days back suddenly our Blink cameras that were using the Rogers WiFi network stopped working. We tried to troubleshoot with the Blink support and found out that the Rogers Internet is block...

WestendB by I've been around
  • 6274 Views
  • 16 replies
  • 0 likes

Internet out for most of the day

I’ve had no internet for most of the day. Rogers said there’s an outage in the area as a cable was cut, but there’s no mention of it on their site or online, as far as I can tell. So what’s actually going on? How long does it take for rogers to ident...

Crivens by I plan to stick around
  • 224 Views
  • 1 replies
  • 0 likes

Don't think these signal levels are good?

6 person household, when the modem sees a lot of traffic (especially when a lot of upstream) we see packet loss and just general terribleness.   I suspected signal levels, so checked them out; seem bad to me?   IndexLock StatusFrequencySNRPower Level...

slcfam by I plan to stick around
  • 2422 Views
  • 10 replies
  • 0 likes

IP address blacking out wrong content

Hello,I am located in Fredericton, New Brunswick.I am trying to watch programming that is available outside of the Toronto region but for some reason my IP address seems to think I’m located in Toronto.I am able to access this content from my phone w...

jobro329 by I've been here awhile
  • 1327 Views
  • 15 replies
  • 0 likes

Unbearably poor reliability

I've had this service for three months. Every month there has been an outage. So far for 2024 the uptime has been 72.7%. Typically uptime is measured in the number of 9s - e.g. 99%, 99.9%, 99.99%, and so on. That is to say, 2x9s (99%) uptime is consi...

Node Congestion

Rogers has identified node congestion in my neighbourhood and has done nothing about it for a year   I've been dealing with an issue for almost a year now at home with high latency, packet loss and sometimes absolutely no internet.   I initially call...

flash67 by I'm here a lot
  • 16054 Views
  • 38 replies
  • 0 likes

Bulk services activation and Internet Modem Install

Bulk services activation and Modem Install Very disappointed (is not the actual term for what I am going through right now),  There is minimal responsibility or ownership from Rogers in terms of assisting or solutioning. From a consumers POV this  ...

nn21 by I've been here awhile
  • 4446 Views
  • 5 replies
  • 1 likes

Ignite upgrade - The first six months

I made the leap on May 3rd this year (2024) so I thought would show off the first six months performance up until October 25th. As I work from home so I speed test every morning to six sites using PC embedded SpeedTest and three sites with the browse...

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FredGarvin by I plan to stick around
  • 236 Views
  • 1 replies
  • 0 likes
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