Took a connection for 1.5Gig Ignite I’m not even getting 300mbps. The technician who installed it has no clue what the issue is. Called the support he raised and ticket and asked me to wait for 2 days and I will get the speed I was promised or atleas...
Ignite Internet not working in my area for past couple of hours. How long it’s gonna take to restore **Labels Added**
Hello all, for the past 2+ weeks I've been having Internet issues and was told that it was due to "bad signal levels". A technician came over a few days ago and did his thing. He told me that our signal levels should be fine now. It was good for 1-2 ...
Hey Roger's,My modem keeps rebooting itself daily between 3am and 4:30am. I work overnights and thus us when I come home for lunch. The rest of the day it is totally fine.Is there something going on the back end or should I just go swap out the modem...
Having been moved onto Ignite for internet and tv, since they would no longer support our cable box, I would like to know why the so-called "most reliable internet" goes down almost every day? Not for long periods (except today for 35 minutes), but ...
I'm an existing Rogers customer, maybe for 10+ years so we got the switch over to Rogers Ignite quite late (about a month ago). Switched from the legacy modem and red tv-box to the XB7 White Modem Router and the Tiny Black Wifi TV Box. Right after ...
Recently, maybe in the past 3 or 4 weeks I've had unbearable Latency Issues in games and VoIP calls. It doesn't affect any specific game and it's even calls that cut out intermittently and catch up a second later.Latency in games hovers around 80ms a...
I have two WD NAS drives that were previously 'visible' on my network and used for Time Machine backups for my Macs (running 10.15.7) but disappeared once I switched to Ignite. Previously they were connected via ethernet directly to the Rogers modem...
Dear Rogers,I am writing to express my extreme frustration and disappointment with the quality of your home network service. As a loyal customer of Rogers for the past three years, I have been experiencing frequent internet outages at the most inconv...
Our small town is in southern Ontario, but we only have DSL25 internet. Bell has made it clear they have no plans within the next 2 years of upgrading our town, (even though the Federal government will pay for it through the Universal Broadband Fund...
Ever since 2 months or so ago, my internet has been dropping around 2am-3am EST and comes back very shortly. Called rogers and they say that's their regular maintenance hours and is normal. I live in the North York area, anyone experiencing this inte...
Just upgraded to 1.5 Gbps. Use to be on 1.0 Gbps tier. Never was able to reach more than 700 even in off peak time. Speed tests are usually around 500 or so. When I had 1Gbps I had an Asus AC-86U router which was replaced by an Asus GT-AX6000 ...
Hi there, I've had severe ping spike issues for the past 2 weeks since upgrading to the Ignite 1.5 GigaBit plan from the 1 GigaBit plan. No equipment nor cables were changed, only the plan was upgraded. I've tried contacting chat support who's told...
Is there any way to add more Ethernet ports ( e.g via a 3rd party switch) to my current 4-port Ignite router without disruption to any of my other services (TV)?Thanks, **Labels Added**
Hi all, Wanted to get the collective wisdom here. Sorry if this has been dealt with previously. When I had the older Hitron modem I always used it in bridge mode and had an ASUS AC68U Gigabit router (which I still have boxed away). When I switche...
Got Rogers Ignite WIFI Gateway Gen2 installed and since then all PCs, Tablets and Cell phones work but my HP Deskjet 3050 printer doesn't. Used USB cable to laptop and ran HP setup. Printer connected to network but it is awaiting an IP address before...
Why am I getting "disconnected from server" messages when using Rogers internet today. Why is my rogers TV also going black screen ?. TV service just stops... the screen goes blank not even static screen shows, then it starts up again. Service is v...
I recently upgraded from separate Rogers Internet and TV services. The new Ignite TV and Internet services are bundled into an integrated package. During the update process I lost access to my Rogers Yahoo email account for about 8 hrs, until I repor...
Haven’t been to my place or used internet for two months but I’ve of course had to pay 70$ a month. Now when I come up to “work” from home I have no Internet going on two days. That’s two days lost wages. I was told it was an outage but who knows!!! ...
What are some of the DNS IP Addresses used for Rogers internet? Especially since I'm now on gigabit internet.I've been using the below ip addresses for a few years and have from time to time had issues with slow websites and buffering. I've used thes...