Newmarket postal code starting with L3X having serviceS interruption since Apr 14, 2022 constantly and Rogers keep applying band-aid solution !!!. Internet, cable and home phone goes down for anywhere from 5 minutes to an entire day since Apr 14, 202...
Worst of services, internet keep dropping on 5Ghz. Am dead tired of tech coming and going, Everytime they will replace the modem and now the manager tells me to buy my own router to get things working. WOW. So irritated I am. If someone knows how t...
No Internet since Friday at 7ish pm **Labels Added**
No internet since yesterday at 1:30pm and nothing from rogers explaining why absolutely horrible ***Edited Labels***
I’ve never a level of I don’t care about my customer than I’ve been receiving been told since Sunday may 22nd I’ll be receiving my internet service back by end of day now it’s now may 28th still no internet service I’m just given the run around all w...
I am experiencing an outage. I used Ana the chat bot to check my service to see what's the ETA for resolution and it says there's no reported outages in my area. So that must mean nobody is working on the outage. I can't speak or chat with anyone nor...
It seems that every time there is inclement weather, my internet goes down and people 3 blocks away do not have an issue. When I call in, I constantly get, your grid is down. I’ve asked numerous times, why my grid but constantly gets impacted. What d...
Internet is down for last 30 mins in Mississauga (Britannia - Terry Fox) **Labels Added**
No internet or cable connection all day. Anyone else experiencing this? ***Edited Labels***
I just lost internet while moderating a panel discussion. First the Audio went choppy and I couldn’t hear the participants, then the screen froze and I couldn’t even se anything coming through the chat. Took almost half an hour to come back up. **L...
(Moderator action: Post merged to appropriate board) In the past 2-3 months I have had intermittent problems with my Internet going down--antenna signal replaced with wireframe world globe and 'No internet' popup when I mouse over the taskbar icon....
I just got the Ignite modem earlier this month and at first things went smoothly, then when a big internet outage happened about a week ago, I tried rebooting the modem using the laptop's diagnostics function as that had worked before. Only this time...
All I get is a orange off and on when I know it is suppose to be green. I have tried unplugging it and plugging it in but it does not work, either that or my internet is turned off. What to do? **Labels Added**
Anyone else having issues with Rogers internet when it rains? I had a tech come out 4 days ago, he switched my Rogers router. Said everything should be fine. Still having issues, internet drops few times a day for 2-3 minutes and if it rains internet...
My modem goes down once a month and during work hours. Internet services are critical and disruption during the day has an impact on my job, kids' virtual classroom, University online exams, etc. Looking over the logs I constantly see DOCSIS reque...
I live in an old neighborhood with cable connections that were installed like in the eighties. Roger's continue to use these old cablings to connect to Roger's Ignite TV. Whenever there is rain, the internet constantly gets disconnected. I complained...
My ignite internet has been disconnected since Wednesday, 17 Feb 2021. The service has been disrupted for 4 days the week before that, more than 10 days in January and more than 10 days last December. The outage this wednesday has been the worst and ...
Currently there is an outage in my neighbourhood. Many of us that called were told it was planned maintenance. You have our postal codes on file to know the area, you have our e-mail and an app. How about using that data to communicate to customers w...
Husband suspects Rogers is having a DNS issueIt has been down for a few days now and right over Christmas!We have tried restarting etc ***Added Labels***
In this post, https://communityforums.rogers.com/t5/Service-Interruption-Status/Rogers-Service-Interruptions/td-p/445693 , the link in the sentence To check the services in your area, please click here, does not work. So how can one check if there is...