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Forum Posts

Rogers in Atlantic

Why is Rogers sucking so bad here in the east? For two days the internet and data has been more down than up. The ignite app sucks so bad that I have to log in again and again 20 times a day. What a disappointment going back to rogers, I want an expl...

RobbyRocket by I've been here awhile
  • 113 Views
  • 2 replies
  • 0 likes

Internet not working

So this is 2nd time this is happening. First they took 4 days for my service to start . I do work from home and today internet suddenly shut and asked to wait 3 days for technician to come . Who is gonna responsible for my lost wages and these are my...

AnureetSahi by I've been here awhile
  • 149 Views
  • 1 replies
  • 0 likes

Want To Cancel Home Internet...NOW!!!

I am your customer and have been since 1998 as a young adult.Since switching to Fiber I have nothing but issues and no one wants to help and no one cares.I have lost hours/days of internet and offered nothing but excuses. No credits issues for ongoin...

Annoyed2024 by I've been here awhile
  • 199 Views
  • 1 replies
  • 0 likes

Resolved! Internet Down

My Internet service is down and can't get an answer as to why, except the they are aware and working on it !!! That still doesn't answer the question as to why services are down!!!! Very frustrating   *Added Labels*

Resolved! Richmond Hill Outtage

Lost internet connection from 9:30am to about 11am. Unstable, modem flashing orange for a while. As of 1pm seems to have stabilized but have to hold meetings on cell phone connection. Don't trust it.   Does anyone know if there was service happening ...

Rogers Ignite not working - signed up for 2 years

Rogers made me to sign up for 2 years ignite service, now every day we have no internet after 10 pm throughout the night. Daytime also sucks, it is supposed to get a 1.5 G download and I get 300mbps. We pay the highest amount around the world for the...

babraham by I've been around
  • 215 Views
  • 1 replies
  • 0 likes

Unbearably poor reliability

I've had this service for three months. Every month there has been an outage. So far for 2024 the uptime has been 72.7%. Typically uptime is measured in the number of 9s - e.g. 99%, 99.9%, 99.99%, and so on. That is to say, 2x9s (99%) uptime is consi...

Internet Interruptions

Rogers in jane and finch area keeps going off and back on. Very frustrating we pay alot of money for this service bell is looking real good at this point.         ***Edited Labels***

Internet disconnecting every night between 2am to 3am EST

Ever since 2 months or so ago, my internet has been dropping around 2am-3am EST and comes back very shortly. Called rogers and they say that's their regular maintenance hours and is normal. I live in the North York area, anyone experiencing this inte...

No Internet for 5 Days

Day 5 of no internet. Signed up for an upgrade. Ready to cancel altogether. No indication of when we will be reconnected. Salt on the wound to receive big bill for services while disconnected.Wish we had known upfront this would take a while. I will ...

laura_ by I plan to stick around
  • 668 Views
  • 6 replies
  • 1 likes

Ignite modem rebooting itself

Hey Roger's,My modem keeps rebooting itself daily between 3am and 4:30am. I work overnights and thus us when I come home for lunch. The rest of the day it is totally fine.Is there something going on the back end or should I just go swap out the modem...

jcbabino by I've been here awhile
  • 8786 Views
  • 11 replies
  • 0 likes

No Internet or Phone or TV for 3 Days

I have bin on the phone for the last 3 days for Roger’s reps and no one can seem to help me … paying for a service I can’t even use … someone help asap         ***Edited Labels***

Kevin8787 by I've been around
  • 243 Views
  • 1 replies
  • 0 likes

Internet keeps disconnecting today. Was down yesterday as well.

It's really frustrating, the internet was down for 8+ hours yesterday and today the internet keeps going on and off. Currently its completely down again and I have to use my mobile data to get online to work from home.   Is there an outage again??   ...

user8501 by I've been around
  • 250 Views
  • 1 replies
  • 0 likes

Troubleshooting Packet Loss

I've been having packet loss issues for months with Rogers and every time I contact support I'm told there's an outage in the area and they can't help me to diagnose until it's fixed. I note my number and never get a message about it being fixed, and...

luckee_13 by I've been here awhile
  • 713 Views
  • 5 replies
  • 0 likes

no internet for days

havent been able to access my phone on any thijg because rogers is down and who knows when itll start working again       ***Added Labels***

sav3 by I've been here awhile
  • 314 Views
  • 1 replies
  • 0 likes
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