Internet Down
My Internet service is down and can't get an answer as to why, except the they are aware and working on it !!! That still doesn't answer the question as to why services are down!!!! Very frustrating *Added Labels*
My Internet service is down and can't get an answer as to why, except the they are aware and working on it !!! That still doesn't answer the question as to why services are down!!!! Very frustrating *Added Labels*
Home fiber internet is down since early morning in Barrhaven, Ottawa. Rebooted modem already few times. Seems to be the problem with internet in entire neighbourhood. *Added Labels*
Ever since 2 months or so ago, my internet has been dropping around 2am-3am EST and comes back very shortly. Called rogers and they say that's their regular maintenance hours and is normal. I live in the North York area, anyone experiencing this inte...
No internet service at Torncliff Park Area since yesterday April 5/2024... When the service is back? **Labels Added**
Just want to save you guys some hazard with my past week of experience if your internet is having problem. I have a defect cable from outside station to my house(initially I don't know). All departments(Ignite, regular tech, business tech and etc.) c...
I've been on hold for 2 hours plus regarding no internet. What's the ETA on this please. Mississauga area L5V postal area. And no notifications as well. ***Edited Labels***
2nd time this week Rogers internet service goes down. Not reliable network. No internet, no voip telephone and forget about the tv. Rogers and Bell monopoly have to be broken up!. Going to call Rogers support and spend up to an hour waiting in the qu...
Day 5 of no internet. Signed up for an upgrade. Ready to cancel altogether. No indication of when we will be reconnected. Salt on the wound to receive big bill for services while disconnected.Wish we had known upfront this would take a while. I will ...
Hey Roger's,My modem keeps rebooting itself daily between 3am and 4:30am. I work overnights and thus us when I come home for lunch. The rest of the day it is totally fine.Is there something going on the back end or should I just go swap out the modem...
I have bin on the phone for the last 3 days for Roger’s reps and no one can seem to help me … paying for a service I can’t even use … someone help asap ***Edited Labels***
I have been 3 days without service. Technical service has been confused about if there is actually an outage in my area multiple times. Multiple onsite techs have come to "fix" the issue, with one taking down my service to the point where I can no lo...
Internet is down in oshawa and there's no information online about it. Any information you can provide please? Also, your virtual assistant is as useless as my works IT department which is really bad. ***Added Labels***
It's really frustrating, the internet was down for 8+ hours yesterday and today the internet keeps going on and off. Currently its completely down again and I have to use my mobile data to get online to work from home. Is there an outage again?? ...
Internet is down here in Pickering since 3:25 PM. Rogers……..? *Added Labels*
I've been having packet loss issues for months with Rogers and every time I contact support I'm told there's an outage in the area and they can't help me to diagnose until it's fixed. I note my number and never get a message about it being fixed, and...
Internet has been out for more than an hour. On mobile data I see no reports of outages in my area, but when I call in a prerecoded message says they are aware of the maintenance outage. ***Added Labels***
havent been able to access my phone on any thijg because rogers is down and who knows when itll start working again ***Added Labels***
I've had this service for three months. Every month there has been an outage. So far for 2024 the uptime has been 72.7%. Typically uptime is measured in the number of 9s - e.g. 99%, 99.9%, 99.99%, and so on. That is to say, 2x9s (99%) uptime is consi...
I really don’t what’s going on with you guys, had 4 internet outages within a week and i have to drive in between to work in between meetings just to continue working (even though it’s work from home for me). I really can’t believe I am paying more t...
Hi! Hoping someone from the Roger’s team can help me as we experienced an outage last week (before the DNS issue) and since then our speed has dropped tremendously (about 70mbps download consistently)I’m in Toronto using the Ignite XB7 modem **Labe...