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Forum Posts

Call From the Noise Hotline

I wonder if a Technician with the name "James" tel. 416-903-1495, work for Rogers. He called and said Rogers heard a NOISE from my house and he wants to come in and check it out. I declined. Any Idea if this is true? Thank you Helmut    *Added Labels...

helle by I've been around
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Resolved! Rogers Wifi not working since last 4 days

Ignite Internet not working since last 4 days.Already put a complaint but it is not resolved. It's an outage in my area and it is not happening just for me. Really frustrated with the service.   Also the sales rep who sold me the plan told me that th...

Expanded Fibre Network

There is currently a fibre network expansion happing in the north west corner of Norfolk county. The area south of Tillsonburg over towards Courtland. In talking to the sub-contracted install company I am les to believe there is no plan to come up Be...

GCS2024 by I've been here awhile
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Internet disconnecting every night between 2am to 3am EST

Ever since 2 months or so ago, my internet has been dropping around 2am-3am EST and comes back very shortly. Called rogers and they say that's their regular maintenance hours and is normal. I live in the North York area, anyone experiencing this inte...

Ignite modem rebooting itself

Hey Roger's,My modem keeps rebooting itself daily between 3am and 4:30am. I work overnights and thus us when I come home for lunch. The rest of the day it is totally fine.Is there something going on the back end or should I just go swap out the modem...

jcbabino by I've been here awhile
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Internet down when it rains

Anyone else having issues with Rogers internet when it rains? I had a tech come out 4 days ago, he switched my Rogers router. Said everything should be fine. Still having issues, internet drops few times a day for 2-3 minutes and if it rains internet...

Rsheikh by I've been here awhile
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Resolved! XB7 modem to XB8 modem

Two days ago I had a tech come in and replace my XB7 modem with a XB8 modem due to intermittent signal instability. Now I have zero connectivity and speed tests come back 0.00. I've had an additional tech here today to see what he could do and was on...

llove by I've been here awhile
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L6S area went out on the weekend.

And twice today. What are we paying for. Been having a problem since Covid. I work from home, with a job i love. I swear 郎 if I loose it because of Rogers they will be paying my retirement for 20+ years.        ***Edited Labels***

sandran by I've been around
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Resolved! Rogers Modem Offline

Our ignite has been out all day. Rogers said the outage isnt large enough to post in their website but that there are others in my locale that are out. Wondering if there are others or if there is just no tech available to help. Sunningdale/wonderlan...

Ktc1 by I've been around
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Resolved! Service Interruptions

Had Rogers for about 7 months now and about 12 service interruptions, last provider I had 2 in two years. Yes i get notices saying they are working in the area and to expect interruptions, well thanks.   Really thinking about paying the $400 to void ...

Resolved! Internet Interruptions

Rogers in jane and finch area keeps going off and back on. Very frustrating we pay alot of money for this service bell is looking real good at this point.         ***Edited Labels***

Outage in Thornhill

Yonge and Clark area Thornhill. Woke up at 6:00 am to watch Wimbledon and no internet. Chatted online and told it is an area problem but won't be updated to let others know. Who knows how long it will take to fix.   *Added Labels*

Internet outage

Experiencing network outage and was told that services will be back up in 24hrs.    *Added Labels*

Outages

We are in our 20th hour of no service. Rogers acknowledged the issue but has given us no info on the problem, no reason for the outage and no expected resolution time. This is ridiculous. Have they even sent a crew out to check the issue? If so they ...

Internet Down - Big Impact on Day to day work

Hello Rogers, My Internet is down sinc last Wednesday. Called 2 service call , Many long waited calls with different answers.   I am lost whom to contact to restart my service. Getting different time line few hours , 24 hrs , 24-48 hrs , 48 Hrs about...

FL11 by I've been here awhile
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No Internet connection - Flashing orange light

So i got a new rogers connection a few days ago and it was perfectly fine. Yesterday there was a technician from BELL who was working on the box outside the neighbors house and was changing a few things. After that i somehow lost my internet connecti...

Resolved! Rogers in Atlantic

Why is Rogers sucking so bad here in the east? For two days the internet and data has been more down than up. The ignite app sucks so bad that I have to log in again and again 20 times a day. What a disappointment going back to rogers, I want an expl...

RobbyRocket by I've been here awhile
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