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Forum Posts

Ignite

Having been moved onto Ignite for internet and tv, since they would no longer support our cable box,  I would like to know why the so-called "most reliable internet" goes down almost every day? Not for long periods (except today for 35 minutes), but ...

Jlyn by I've Been Around
  • 22 Views
  • 0 replies
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Internet disconnecting every night between 2am to 3am EST

Ever since 2 months or so ago, my internet has been dropping around 2am-3am EST and comes back very shortly. Called rogers and they say that's their regular maintenance hours and is normal. I live in the North York area, anyone experiencing this inte...

Email Down

It seems like there a system wide issue with email accounts not working. Why is there no communication from Rogers visa the web site or twitter to let us know what’s going on?   ***EDITED LABELS***

mjn5440 by I've Been Around
  • 6423 Views
  • 76 replies
  • 14 likes

Outage in Gravenhurst?

Haven’t been to my place or used internet for two months but I’ve of course had to pay 70$ a month. Now when I come up to “work” from home I have no Internet going on two days. That’s two days lost wages. I was told it was an outage but who knows!!! ...

Resolved! Details Around Yesterday's Outage Don Mills

Is there any way I can get details of outage imt.2302.010844. Rogers will not provide email detailing time of outage. Require for proof as family member lost internet connection several times while doing a mandatory course       ***Edited Labels***

BillP3 by I've Been Here Awhile
  • 140 Views
  • 2 replies
  • 0 likes

Service Interruption: Manotick, ON

We live in (Address removed by mod - Keep personal info private) for the last 3 Days We do not have internet in our home fiber unlimited internet and we work from home. Additionally in our motherland in Turkey we have our loved ones in earthquake und...

Diega by I've Been Around
  • 88 Views
  • 1 replies
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Unstable internet with over 15+ tech visits and no resolution

Hi, My internet has had issues since October 2022. It is a node congestion issues and was told that it would be resolved soon and it is still not resolved. The internet is UNUSABLE for the whole day as there are constant disconnects and high pings. T...

awais22 by I Plan to Stick Around
  • 121 Views
  • 1 replies
  • 0 likes

Internet network

I’ve been with rogers for over 20 years, and as of recently I’ve been having the worst experience with rogers. Why am I spending over 100 dollars a month for internet service that barley works. Whenever the service is down you guys never have the com...

Wifi Down

Yet again another weekend where it’s windy, cold and snowing and the internet is down.. CSR’d aren’t very helpful just opens a ticket tell me to have a nice evening. Seriously time to switch from Rogers     ***Edited Labels***

Amzina04 by I've Been Around
  • 92 Views
  • 1 replies
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Modem only receives ipv6 address and no ipv4

Helllo all, I woke up today to see my modem showing solid WHITE indicating it has managed to go online. However, upon further inspection I noticed that it has only received WAN IPv6 address and not the IPv4 (it shows as 0.0.0.0) -- On top of this,  R...

rajiteh by I've Been Here Awhile
  • 1902 Views
  • 14 replies
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Service Interruption?

Get home to have no internet. Get put on hold after speaking with 3 different people a hour and 15 mins goes by clearly the worker just hit the hold button and walked and way not wanting to deal with the problem. "Ill just put this one on hold till h...

Leggy by I've Been Here Awhile
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Internet and TV down

Internet and TV not working this morning (sunday Jan 15/23) - no info online re outages in neighborhood - outage page seems to go back and forth between lots of outages and no outages. Using cell data trying to gauge when issue will be resolved. Only...

Outage/Disconnected?

Rogers is out - I believe there's an outage but I can't find any info on it.No idea what to do but using up my mobile data - I doubt Rogers will reimburse me for that?Will I get a discount on the next bill?Have you looked into switching to Bell? I'm ...

Pguy by I Plan to Stick Around
  • 177 Views
  • 1 replies
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Outage in Orangeville Ontario

Hello - Internet's been down quite some time now I'm the L9W 5C8 area - and I can't seem to find any updates anywhere. Any chance we can get some sorta status updates, please   *** Edited Labels ***

joeyo by I Plan to Stick Around
  • 346 Views
  • 2 replies
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Resolved! Service Interruption?

So when will Rogers be back up and running again?   *Added Labels*

Montioscar by I've Been Here Awhile
  • 375 Views
  • 4 replies
  • 0 likes

Service Interruption?

Merry Christmas!No internet for 48 hours now - thank you so much, Rogers!That’s aside - I just worry, if this outage will affect your ability to send me your monthly bill for the excellent service you provide, hope not!Monopoly rules - doesn’t it?!Ho...

MeowSoft by I'm Here A Lot
  • 585 Views
  • 9 replies
  • 1 likes

Resolved! Outage in NB

Internet, TV and phone have been out in Florenceville, NB since yesterday at 700 PM. Is there any update on restored service?   ***Edited Labels***

cpswm by I've Been Here Awhile
  • 212 Views
  • 2 replies
  • 1 likes

36+ hours no service

Internet, and as a result tv service and home phone have been out since 6pm on the 23rd.Your website is absolute garbage for providing information. The only outages listed are Ottawa and Finch/Islington. I am neither of those areas.Last Twitter updat...

BoonMAH by I've Been Around
  • 388 Views
  • 2 replies
  • 3 likes

Service Interruption?

sorry to complain on Christmas Eve about something so trivial as outage of internet. I know this is expected in a storm but the lack of communication from Rogers is unacceptable. I am struggling to find updates or conformation that there is an outage...

batmom1 by I've Been Around
  • 513 Views
  • 10 replies
  • 1 likes