I decided to post this here, although it will affect all my services (I have both TV and internet with Rogers). Today I received an email with the following, I will quote: “Hello, We are enhancing our network in your neighbourhood to provide faster s...
I can recall Shaw's good service. If you phoned in, you could leave a number and they would call back. Customer service was effective, and the company seemed to care.Not so Roger's XFinity! We have experienced wifi issues fir minths. Roger's finally ...
My Roger’s home internet has been down for 2 days in London ON. (N5Y). It’s frustrating and I can’t do any work. I fully work from home. What is going on? ***Added Labels***
It's been almost a day that my internet service is down and not getting any help on acceleration on this issue. Reached out to representative and said they can't fix issue till Monday when technician comes in. Seems like not get priority to resolve i...
Lost yahoomail emails because of outages been with out service all day and it only affects yahoo mail ***Edited Labels***
I’ve gotten used to the internet dropping on occasion but it became a weekly occurrence starting a month or two ago and now it’s every other day. It’s not just us but the whole neighborhood. I’ve talked to my neighbors who are with Rogers and they ha...
I’ve been with Roger’s for 3-4 years almost I think and for the past week I’ve been opening tickets left and right even going as far as to getting a technician and I’m still stuck with an open ticket on the day of my exams and now I have no internet ...
Got this today from Rogers. Please be advised that we are currently experiencing service interruptions in parts of Ottawa, Ontario. Our technical teams have already been engaged, and services will be restored as soon as possible. **Labels Updated**...
It seems like there a system wide issue with email accounts not working. Why is there no communication from Rogers visa the web site or twitter to let us know what’s going on? ***EDITED LABELS***
Worst Internet we've ever usedWas down for hours last week and finally came back up .. went back down at 11pmAnd now it is 730pm.the next day and still no Internet i keep getting told this we be resolved in 4hrs..I've been lied to so many time for cu...
Anyone in Haldimand area internet offline ***Added Labels***
It's been over 4 weeks without internet and TV. Rogers did an 'upgrade' and nothing has worked since then. Get your act together!!! ***Edited Labels***
This is a pretty weird and abstract issue so please bear with me here. Any help would be greatly appreciated cause I'm feeling pretty lost.Had this laptop for a few years without any big problems. What has consistently been a pain in the butt however...
My internet hasn't been working all morning. I'm located in Ottawa. Is anyone else in the area having issues? **Labels Updated**
Experiencing interruptions Whitby Anderson and Rosland area *Added Labels*
Despite spending hundreds of dollars a month I have experienced nothing but issues since moving here. Rogers has provided no assistance. Currently there has been an outage for almost 24 hours. I cannot speak with an agent on the phone. Last time I tr...
Hi. I have a Rogers xfinity gateway (gen 2 i think) modem. So i've had this one black coax cord for like 2-3 years now and recently for months now i've been having constant lag and spike issues (and as month go by this speed issue gets worse and wor...
Ignite Internet not working since last 4 days.Already put a complaint but it is not resolved. It's an outage in my area and it is not happening just for me. Really frustrated with the service. Also the sales rep who sold me the plan told me that th...
For the past few months, we've been having extreme internet issues in our area (extreme connection interruption and instability) that took a long time to fix. After several attempts, the connection became perfectly smooth, but ever since last week, t...
Hello, Yesterday, the internet was down for almost three hours in Ottawa, South—from 1 PM to 4:30 PM. What happened? Bel and Virgin subscribers were up. What happened to Rogers? There have been brief outages in the past, but not the one I experienced...