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Forum Posts

Fibre Optic Issue Affecting Home Internet Connection

Dear Rogers,This post is in regards with ongoing trouble issue with our home wifi internet connection. We got the connection installed on April 9th, 2022 . For the past 2 and half month it was working properly but in the mid of June, it stopped worki...

Ankpreet by I've Been Around
  • 82 Views
  • 1 replies
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Do I Need Coaxial Cables?

Do I still need coaxial cables in my home? We’re doing some renovations right now and the contractor offered to remove them. Bell has FTTH for TV and Internet but I’m not sure if Rogers is still on coaxial or not. ***Edited Labels***

geokilla007 by I Plan to Stick Around
  • 103 Views
  • 2 replies
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Map of Fiber-eligible Areas

Hello World. Is there a way to see where in GTA Roger fiber is available? And is there are plans to expand of fiber network?     **Labels Added**    

Slama454 by I've Been Here Awhile
  • 583 Views
  • 1 replies
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Fibre powered internet

I have just signed up for fibre powered but CSD was not able to explain well. Will I continue to use the coax cable for fibre? How many speed package can I choose from?   ***Edited Labels***

Mainstdq by I've Been Around
  • 280 Views
  • 1 replies
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How to get Fibre Connection Set up.

45 plus minutes , 4 transfers NO SOLUTION. I’ve been on the phone for almost an hour as I type this. I just want a tech to come in to set up internet in my home! The first guy came and said the call was set up for fibre not coax… why am I being penal...

Joeylin by I've Been Here Awhile
  • 250 Views
  • 2 replies
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Looking to get new fibe infrastructure in a rural area

Hello,   I've recently moved to a farm property and no highspeed internet available. 800m away, my neighbour has Rogers fibe internet. I called Rogers several times and no luck. I'm looking to get to the infrastructure team to get internet connection...

mayooran by I've Been Around
  • 228 Views
  • 2 replies
  • 0 likes

Gigabit Passive Optical Network (GPON) and FTTH in NB

Moncton, NB has been getting some serious updates to their infrastructure lately with FTTH via GPON being available at more and more locations. A friend of mine who lives within a single digit postal code difference of me has it and is so happy being...

rwisenor by I've Been Here Awhile
  • 846 Views
  • 3 replies
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Rogers upgrades to fibre

Hi,   Is there anywhere that shows the progress of Rogers upgrading the network (ie map) online somewhere?  I am just so tired of the constant ping spikes.  It is quite frustrating while gaming.   *Added Labels*

chemical1 by I Plan to Stick Around
  • 1914 Views
  • 3 replies
  • 0 likes