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Forum Posts

Computer Causing Ignite Internet to Crash

Last Sunday, our Rogers Ignite Internet service failed. Along with it, so went our Rogers Home Phone and Ignite TV. I was helped via RogersCares on Twitter and was walked through steps to reset the router/modem by holding down the WPS button for 30 s...

CanuckHoser by I've been here awhile
  • 298 Views
  • 2 replies
  • 0 likes

Unbearable Internet Lag When Playing Games

I am so frustrated right now.   For the past few weeks, I have suffered insane lag spikes during the evening. It just causes so many headaches and problems. I contacted Rogers Friday to find a way we can fix it. They offered me the Ignite 1.5 plan, w...

Mega31 by I'm here a lot
  • 775 Views
  • 4 replies
  • 1 likes

Resolved! When the Rogers ignite modem restarts (bridged) computer internet issues

Hello! I have a bridged Ignite router for internet service and I use an ASUS router. When the modem is turned of and turned on again, my windows computer never thinks it has lost internet, and when the modem is back on and connected all services fail...

Qubit by I plan to stick around
  • 1724 Views
  • 6 replies
  • 0 likes

Resolved! Slow Upload Speed on a Windows Surface Laptop

This is becoming very frustrating.I have a Windows Surface laptop with pretty much zero upload speed. It’s so bad that speed.net displays big bold upload error message during speed tests. I called tech support and of course they try to blame it on my...

Dummcy by I've been here awhile
  • 3544 Views
  • 4 replies
  • 0 likes

Resolved! Email issue. Socket error 10060 connection timed out

 I have an ongoing problem with my email. I'm using OE Classic Pro edition, but it also happened when I used Outlook 2010.  It happens sporadically - the connection times out and I get the following error message: [ERROR] - An error occurred. Account...

Swift1 by I've been here awhile
  • 4309 Views
  • 4 replies
  • 0 likes

WiFi file sharing and Hiltron 4582 USB access

In our home we have a laptop and PC with Windows 10, an iPad, and a couple of older iphones.My router is a Hiltron 4582, hardware version 1A, software version is 7.1.1.33. I am trying toi) set up my network to file share between devices, andii) use t...

cschnurr by I've been here awhile
  • 2420 Views
  • 1 replies
  • 0 likes

Technicolor XB7 Unable to Resolve Local Host Name & Network Issues.

I got the XB7 recently.  Wifi performance is great.  But there are a few issues.   1. It cannot resolve local host name on Android devices anymore.  For example, I have a music server on a Windows PC.  I used to be able to get to it (when my modem wa...

dmfan by I plan to stick around
  • 3095 Views
  • 13 replies
  • 0 likes

Certificated Error - Access certain sites - login.live.com blocked

Last night I reported an issue with Ignite Internet (started happening mid day on Feb 13) via chat support.    Issue: any Microsoft website (onedrive.com or my onedrive service, outlook.com, technet, etc.)  complained about a certificate that wasn't ...

hallyfrog by I've been here awhile
  • 3689 Views
  • 10 replies
  • 0 likes

Windows 10 Mail app Setup

I got a new PC and can't figure out how to set up my own domain email with Windows 10 Mail.  My name (at) domain personal email is already set up as a send-only email through my rogers email account at yahoo mail and works fine for sending and receiv...

Buckoo by I'm here a lot
  • 4723 Views
  • 2 replies
  • 0 likes

Cannot Connect to Google Services on Home Internet Network

I've been having a problem the past couple days that I can't seem to get to the bottom of. Whenever I try to connect to a Google services site (Drive, Docs, Photos, etc.) I get connection errors and it will not load. This is happening on two hard-wir...

Claranon by I've been here awhile
  • 2625 Views
  • 3 replies
  • 0 likes
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