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XB8 Ethernet ports stuck at 100Mbps

Hello,We just got a new XB8 modem but the Ethernet ports seem to be stuck at 100Mbps, even though I tested with CAT6 cable and 1Gb/10Gb NICs on other computers, can't get any of the ports to negotiate over 100Mbps.Is the modem broken or has Rogers pu...

guarisma by I'm here a lot
  • 150 Views
  • 6 replies
  • 0 likes

Getting 1.5 GB Internet Speeds

Hi all,   I have a question about Ignite modems and speeds. I recently was upgraded to 1.5GB Ignite internet but I know that my current setup will only allow a max of 1GB speed (my computer's NIC is maxed at 1GB; and my cables are only Cat5). So, I ...

DrMike by I'm a trusted contributor
  • 5660 Views
  • 19 replies
  • 0 likes

Speed upgrade do i get a new modem?

I am currently on 1gb internet with the Ignite WiFi Gateway Gen 2   does anyone know if i increase my speeds to the 1.5 or 2.5 if 1) I am provided a new modem or if my existing one can handle the speeds 2) Do i need a tech to come to my house and ins...

joejenkins by I've been here awhile
  • 4504 Views
  • 10 replies
  • 1 likes

How to disable wifi6 on Rogers Ignite Wifi

I want to disable wifi6 option on Rogers Ignite Wifi, any one here can explain me the procedure ? My roommate facing problems wifi issues with S23 Ultra, as fix they suggested to disable wifi6 and try it. I was trying to contact Rogers support, but t...

Vineelkumar by I've been here awhile
  • 1024 Views
  • 9 replies
  • 0 likes

Resolved! VPN setup on Hitron CODA-4582-U (1A)?

As per title. I have the Hitron model CODA-4582-U (1A) with 802.11 a/n/ac Mixed and I can't setup my VPN on it. On the Hitron settings, nothing shows VPN settings in any of the tabs.  I have P***VPN and Hitron is not on their list. My current package...

Ghost23 by I'm here a lot
  • 148 Views
  • 2 replies
  • 0 likes

Consistent High Latency in the Evenings

Hi All,For the past few weeks, I've been having high latency in the evenings. The download speed is not the issue. Any latency sensitive applications such as voice/video calls, and gaming are incredibly frustrating to use in the evening.I've tried ma...

pronodo by I've been here awhile
  • 267 Views
  • 2 replies
  • 0 likes

Ignite 500 download/upload speed

So Rogers installed the Ignite 500 service at my house a couple days ago. When I connected to the modem (XB8) I was only getting about 80/90Mbps download on both wire and wireless with the Rogers speedtest. The installation tech claims there is no is...

Iamnotmarty by I've been here awhile
  • 429 Views
  • 4 replies
  • 0 likes

Resolved! Pushing hard to move me to Ignite

Been using hitron modem for years. Trying hard to move me to ignite.Can someone confirm if you can bridge ignite to use an asus router AC 5300?       ***Edited Labels***

Klempford by I plan to stick around
  • 303 Views
  • 3 replies
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Resolved! Unable to obtain XB8 for 1.5 Gbps Internet Tier

So I have been on the worst experience with rogers for the last 3 days. All this started with getting new Macs in the house for a 6E wireless connection as working on laptops is dead slow on Wifi6. For the main station, it's fine as I have a full 10 ...

TKDGene by I'm here a lot
  • 1959 Views
  • 13 replies
  • 0 likes

Resolved! Adjusting Wi-Fi channels on 3rd Gen white/silver modem

I just got the new 3rd gen modem and I need to change the wireless channels, it says to use the app but the app doesn't have those settings. I have tried factory resetting and setting up through the web service and it works for 30 seconds, then it lo...

Resolved! Rogers Ignite 1.5 Gigabit Modem Compatibility

So i got upgraded from Rogers 1 GB Plan to 1.5 Plan    Rep is saying the modem i have below is good to give 1.5 Gbps speed as i am planning to upgrade my network adapter and cables for 1.5 Gbps. Are we sure i dont need to swap the modem ?   HW Versi...

Mayoo by I plan to stick around
  • 1558 Views
  • 8 replies
  • 0 likes

Getting faster speeds out of my Ignite Modem via network switch

Good afternoon everybody,    I have recently gotten a Rogers Ignite Gen3 modem and currently I am getting roughly 100mb/s download speeds while plugged into a network switch in my house. It is my understanding that in order to get faster speeds I wou...

JonnyG by I plan to stick around
  • 1074 Views
  • 11 replies
  • 1 likes

Resolved! One of Two Ethernet Ports Not Working

Is it possible for one of the two Ethernet ports on my rogers ignite router not be working. My internet is working and I had a 8 port network switch which was working until today. I plug my laptop into my bridge router it shows lan connection. Howeve...

td13 by I've been here awhile
  • 772 Views
  • 5 replies
  • 0 likes

Wifi Dropout on Ignite Modem

I upgraded to an Ignite modem in January and ever since have been experiencing frequent wifi drops on my networks. These last a few seconds, never very long, but they lose browser connections, and interrupt downloads, blog updates, and videos. They h...

ichadwick by I plan to stick around
  • 224 Views
  • 1 replies
  • 0 likes

XB7 & XB8 5GHz Wifi Issues

Our family recently signed up for Rogers 1.5 gbps internet service. I have noticed that both the XB7 and XB8 modems have the capability for the 160 MHz bandwidth on 5 GHz. Our household has several devices that are capable of operating at this wifi s...

AGnana by I'm here a lot
  • 2872 Views
  • 19 replies
  • 0 likes

How to Prepare for a Modem Upgrade (XB6 to XB7)

I am preparing for a Rogers tech to come tomorrow to swap my XB6 with an XB7 to better meet my 1.5 GB Ignite Plan. My questions relate to what happens to all my connections and existing settings once the new modem is activated.   I will w...

DrMike by I'm a trusted contributor
  • 915 Views
  • 8 replies
  • 0 likes

Can XB8 modem be used without fiber connection?

Currently have XB6 with non-fiber, coming into the house with a 500mbps ignite plan. Wondering if the XB8 is compatible, even though I DON'T have that secondary box converting the fiber line coming into my house to a coaxial cable that plugs into the...

KSMW by I've been around
  • 587 Views
  • 1 replies
  • 0 likes

Can't recieve 1.5 gig internet????

I have Rogers 1.5Gig plan and for some reason can not exceed 1100 mbps I have a xb8 modem and have my ethernet CAT 8 plugged into the orange bottom right outlet (which sends 2.5 gig of internet at least) The ethernet is then plugged into a 2.5 Gig et...

FrostyJab by I'm here a lot
  • 1080 Views
  • 8 replies
  • 0 likes