Hi, I recently subscribed to Rogers Internet 2.5 Gb. This time the connection from the fibre to the modem is not coaxial, but ethernet. I have my network connected to a separate router which is connected to one of the modem's ports. Every time I ran ...
I have the ignite 500 package. Bizarrely... Rogers speed test reports speeds of 10 to 25 Mbps while speedtest.net is reporting speeds between 125 and 700+ Mbps. Any thoughts? ***EDITED LABELS***
Good afternoon, I recently upgraded to the Nokia Fastmile 5G Gateway 3.2 Home Internet system (in April of this year) and was initially very happy with it as I was getting roughly 100 Mbps download speed and 10 Mbps upload speed via the WIFI as wel...
What terrible internet. Paying for 2gbps and getting 60-100mbps. Technical support says there's a problem in the area but can't pinpoint the problem?I work from home and need to click buttons on the computer with no delay...and I get loading screens....
For the last year i've been struggling with upload issues. I have 1.5gb down and 200mbps upload speed. The download speeds are fine (ethernet connection) but upload suffers tremendously. I have had many many service technicians come out to trouble...
Rogers has refused to upgrade service on our town as the population has grown larger ..and will be almost double to what it was a decade ago. Multiple techs have said the system is overloaded and they can't fix our issues. There is now a Facebook for...
Good day,I am a new customer to Rogers Xfinity, I recently switched from Bell to Rogers with high expectations of Rogers being able to compete with Bell.I have a 1.5 GB Xfinity plan & am experiencing under 200 mbps download & 2000 ms of ping ...
I've been having an issue with my wired upload speed for a few months now. Attached are speed tests from both wired and wireless connections, as you can see the top one (Wired) has great down but awful upload speeds. The bottom (Wireless) has as exp...
For three weeks my Speedtests have shown a download speed of no more than 26-50 mb. We are supposed to have Ignite which is 500mb. Amazingly enough we called and asked for a technician to come and investigate. Im still waiting for him to arrive but i...
My wifi keeps disconnecting randomly frequently. Troubleshooting the modem doesn’t indicate any issues. The internet comes back in 5 to 10 minutes. Restarting the modem helps sometimes. The internet speeds are also not consistent with the package and...
I’ve been with Roger’s for 3-4 years almost I think and for the past week I’ve been opening tickets left and right even going as far as to getting a technician and I’m still stuck with an open ticket on the day of my exams and now I have no internet ...
I have Rogers Xfinity Internet Pro 2 G service but I am only getting 980 MBPS. I have talked to tech support and they said there is nothing wrong on their end. I have changed my cable to cat6a, cat7 and cat8 but the speed still the same. I double ...
I'm at a loss with how to diagnose this further. I've been a Rogers customer for almost 3 years. I bumped to the 1.5Gbps plan last year and I've never had higher than 700mbps on a speed test using . Daily average is closer to 350Mbps. I have the XB...
Hello, I've been using the Storm Ready WiFi Pod for a week and have noticed several issues: Devices are connecting to the weaker, slower Storm WiFi Pod, resulting in significant speed drops from 300-500 Mbps down to 1.5-70 Mbps, all on the 1.8gbps r...
Over the years we have seen hundreds of posts from customers who say they are not getting the speed they pay for. This post is designed to help people who have this issue. Although it may be difficult to believe, most times, the issue is with the...
Since the past 2 weeks, our download and upload speeds has been fluctuating. Rogers have sent 2 techs to our apartment already and still getting slow speeds affecting my remote work and my room mate's streaming. We supposed to have 1.5gb down / 50 Mb...
Having just switched from Bell to Rogers has been quite the disappointment, I was sold on the idea that I would receive 2.5Gbps internet speed, while connected to the LAN ports, however I was beyond shocked that the XB8 Gen 3 modem has only one 2.5Gb...
With Ignite i was downloading at 950 mbps on a 1.5 mbps plan with wifi. Intermittently it would drop to 600 mbps After Rogers switched to Xfinity 950 mbps download speed and 177 mbps was much better and more consistent. A couple of weeks later do...
Hello,We've just renewed our Internet plan with Rogers after 2 years, and I have been streaming games live on Twitch with no issues until recently. Particularly on peak hours, our upload speeds would drop to single digits causing my stream to lag and...
I have a Mikrotik router with a 2.5Gbps port that connects to the XB7 and a 10Gbps fiber connection to a 10Gbps switch.On the XB7, there are 4 ethernet ports. Ports 1 to 3 are 1Gbps. Port 4 is the only one capable of 2.5Gbps.If I plug my router int...