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Resolved! Constant "Site Can't Be Reached" errors only while on Rogers' network

I ONLY have this issue when connected to my Rogers wireless and just to be clear I have unplugged my router many times, rebooted my laptop many times, it's Rogers.     All of the Microsoft websites I use for work (https://www.office.microsoft.com...,...

luvsql by I plan to stick around
  • 3952 Views
  • 21 replies
  • 0 likes

Resolved! New Ignite Home Connect app no DMZ or Port Forwarding

Suddenly your newest Ignite Home Connect App version ( Android phone) just released - appears to have NO OPTION for Port Forwarding or DMZ,  as per the previous Build of this App. Is that true? Because-  if it is - scores of serious users will bail f...

iOS Ignite Wifi App Sharing Other Rogers Account

Our Ignite Wifi iOS App is showing both our account, and the account of another Rogers customer (not us). We can see their physical address, their Rogers modem and CM MAC address, as well as all of the devices on their network. We can restart the mod...

ivonneinc by I've been around
  • 639 Views
  • 2 replies
  • 0 likes

Getting disconnect ms Team-work

Since the outwage, when working on laptop for work, i get disconnected and then trying to reconnect. Causing issues with my clients on Ms Team. I have Rogers ignite 150g unlimited .I really don't even know what is the issue...is it my internet, my ro...

doze by I've been around
  • 743 Views
  • 1 replies
  • 0 likes

Facebook login

can get facebook on my phone but cant log into facebook on my laptop:   I can tap facebook icon on my phone and it logs in  but I cant log in on my laptop   *Added Labels*

Third party apps work with data but not with WiFi

Hi,Recently I started experiencing some issues with my Rogers wifi. Some apps can’t even start under wifi, telling me network error. This happens both on a Huawei P30 and iPhone 12. The apps are pet tracking app, huawei App Store and some gaming news...

App Alerts not received while on Rogers WiFi

Hello!   The wait times for Ignite Technical Support Live Chat or the call center is always crazy. May be 'crazy' is too good for it.   Anyway, I need help resolve following issue: I do not receive Alerts on cell phones when I am on my home WiFi. It ...

notinuse by I've been here awhile
  • 1691 Views
  • 5 replies
  • 0 likes

Slow App Loading on iPhones

iPhones some are not loading apps as quick:  2 iPhone 8’s and an iPhone 10 in family. Since upgrade to ignite the 2 8’s load apps very slowly. And the 10 is fine?? Help!   *Added Labels*

JZ10 by I've been around
  • 964 Views
  • 1 replies
  • 0 likes

Wi-Fi not Working MyRogers App Showing 0 MB Remaining

The Internet has been down since this morning. I called customer service, rebooted the Modem a few times, and still couldn't solve the problem. MYROGERS APP prompt: 0 MB Remaining , door-to-door service can solve this traffic problem? My Rogers Plan ...

zhy by I've been around
  • 3629 Views
  • 10 replies
  • 0 likes

Fitbit Aria scale-

Good afternoon. We have had the ignite installation for about 1 week. I cannot connect our Fitbit Aria scale to the new network. I have spoken with Fitbit and was told that it will only work with a 2,4ghz connection. I then spoke with Rogers concierg...

iponting by I'm here a lot
  • 7125 Views
  • 15 replies
  • 0 likes

New Rogers MyWifi App

Hey guys.looks like they are releasing a new APP to help with wifi/settings.https://communityforums.rogers.com/t5/MyRogers/Announcing-The-Rogers-MyWiFi-App-Beta-Test/m-p/433007   Anyone on the CODA can sign up to be able to do it. (only the coda righ...

Gdkitty by Resident Expert
  • 10285 Views
  • 19 replies
  • 2 likes

Resolved! Instagram feed not loading over Wi-fi

Hello,   My instagram feed does not work over my home wi-fi.  The program opens but the feed won't load, searches don't work, other peoples pages don't load.   Instagram on smartphone connected to home Rogers wi-fi - not working   Instagram on smartp...

Stingray Radio and Music Streaming Specifications

Anybody know the streaming speed for Stingray music provided at Rogers ..one of the three? ....96/160/320 kbps Also for their Radio stations(ie: 934 classical) on the TV is streaming or speed 96 or 120 kbps   Thanks in advance   **Labels Added**

tyreman by I plan to stick around
  • 3924 Views
  • 4 replies
  • 0 likes
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