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Ignite Active time

A few weeks ago Discord could be seen under the Active section when my son was on his computer along with YouTube. It show "x" amount of hours for each.Now it's been a week and Discord does not show anymore and YouTube says only 5-10 mins. However hi...

jenka by I've Been Here Awhile
  • 307 Views
  • 6 replies
  • 0 likes

Streaming on Set-top box vs. Smart TV

I just recently received one of these boxes and have difficulty understanding what is different from a Smart TV and this? I was sold it as part of my internet pack. Does it include live sports within the app? I still have it wrapped new and may retur...

RPAR09 by I've Been Around
  • 172 Views
  • 1 replies
  • 0 likes

Intermittent Slow Internet / Significant Packet Loss

Since Saturday, I've been experiencing intermittent slow internet. Most notably streaming (youtube etc.) will suddenly pause; games will timeout; surfing will slow down; teams meetings disconnect/pause.   I tracked it down to lost packets. My speeds ...

hoboryan by I Plan to Stick Around
  • 565 Views
  • 5 replies
  • 0 likes

Can no longer stream using discord

My son has been using discord to stream for quite some time, and now, although discord is running, he cannot stream.  It appears that it is being blocked by Rogers.  If he tried to use his phone to do the same thing (on wifi) it also doesn't work (so...

Streaming (Netflix, YouTube, Prime, Sirius XM Music) won't load

A few weeks ago, while listening to Sirius XM, it simply stopped with a message "internet cannot be verified".  Since then, Sirius, Netflix, Prime, YouTube all take so long to "buffer", it times out with a message "no internet connection" though when...

PJMB by I've Been Here Awhile
  • 586 Views
  • 4 replies
  • 0 likes

Smart TV Buffers While Streaming

I am using the CGN3ACSMR router to run a Samsung smart TV. I'm finding constant buffering and sometimes 'hanging' when streaming Netflix, Youtube, Prime. I disconnect and reconnect the router and buffering stops every time so this is clearly a router...

Youtube Download Slowing Down Causing Buffer possible CDN issue

So For the Past Few Days I have Noticed Youtube Is not watchable i did some testing and nothing points to my connection having a problem this all points to youtube/rogers CDN servers failing as some "Stream Host" seem to be working but almost all of ...

roofed by I Plan to Stick Around
  • 12919 Views
  • 320 replies
  • 1 likes

Throttling RTMP to Twitch

Hello,   I'm curious if any other Twitch broadcasters are experiencing this issue with Rogers.  I get 250 down / 20 up consistently and my upload to Twitch will start to drop frames/packets if I exceed around 3000 bps, which is not even a 1/4 of my u...

RedLir by I Plan to Stick Around
  • 13807 Views
  • 188 replies
  • 1 likes

Poor Internet Connection On Android Device

I am a Rogers Ignite 500u internet subscriber with a Hitron Coda4582U modem. My PC connected by ethernet hits a consistent download speed of 750 Mbps, upload 21.2 Mbps with a 11ms ping and 4 ms jitter using Rogers own speedtest.   My Android device t...

ADayInCourt by I Plan to Stick Around
  • 925 Views
  • 1 replies
  • 0 likes

Uneven distribution of speed between wired devices

Hello,   I have a few devices wired directly to my modem but have been recently experiencing an issue where if one device is streaming a video, my computer or other devices slows to a crawl where even the most basic functions like loading a website t...

Makino by I've Been Here Awhile
  • 2401 Views
  • 3 replies
  • 0 likes

Stingray Radio and Music Streaming Specifications

Anybody know the streaming speed for Stingray music provided at Rogers ..one of the three? ....96/160/320 kbps Also for their Radio stations(ie: 934 classical) on the TV is streaming or speed 96 or 120 kbps   Thanks in advance   **Labels Added**

tyreman by I Plan to Stick Around
  • 2523 Views
  • 4 replies
  • 0 likes

Rogers and Twitch.tv - Seeking an official response

Hello,   First and foremost, mods, please don't merge this post with the "Throttling RTMP" thread. That thread has gone unanswered long enough (10+ pages) and this issue needs to be addressed by a Rogers employee. Believe me, I am not trying to be pa...

dtx1 by I Plan to Stick Around
  • 5572 Views
  • 28 replies
  • 1 likes

Resolved! PS4 and Media streaming

I recently switched over to Rogers. I used to be on bell. So since switching I have major issues with using media streaming from my windows 10 laptop to my PS4. I have cleared off all of the old internet connections, but not have made any other chang...

TheDoctor80 by I've Been Here Awhile
  • 6931 Views
  • 8 replies
  • 0 likes

Streaming Xbox to PC

    Hi everyone,   I did try searching for my situation but no luck so here goes:   I have one of the recent Advanced Wi Fi modems from rogers (I forget the model #).   I also have a DLink router.   Using all of the same cables and equipment, if I pl...

BlackAdder7 by I Plan to Stick Around
  • 1983 Views
  • 5 replies
  • 0 likes

Resolved! Pixelated images on Roku Streaming Stick and 1 GB service

I hooked up a Roku Streaming Stick last night to watch Comedians in Cars Getting Coffee on Crackle, and many of the episodes looked very pixelated as if the quality was not anywhere near 1080P.  I tried switching between 2.4 Ghz and 5 Ghz on my 3552 ...

Alex4161 by I'm a Reliable Contributor
  • 11185 Views
  • 4 replies
  • 0 likes