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Forum Posts

Brutal latency/ping Recently

I am wired, with the gigabit package and all of the sudden have gotten constant ping spikes for over the last few days. I haven't been able to play any games online because the crazy ping spikes and latency make it completely unplayable. My speeds ar...

t27c by I Plan to Stick Around
  • 33944 Views
  • 956 replies
  • 1 likes

Degradation in Upload Speeds

Upload on Gigabit Horrible   Used to get my actual speed of 30  But now barley getting 3-5   WTH is going on.   Rebooted my modem and everything .       ***Edited Labels***

space2001 by I Plan to Stick Around
  • 8624 Views
  • 69 replies
  • 1 likes

Slow/unstable internet speeds and bad connection to games

I have not been getting my full speeds lately. Started about last month. We usually get 500mbps down and 20mbps up. Recently our speeds fluctuate a lot and are not very consistent but it is mostly our upload speed. We had really bad issues not long a...

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JBeach by I've Been Here Awhile
  • 398 Views
  • 3 replies
  • 0 likes

Gigabit Passive Optical Network (GPON) and FTTH in NB

Moncton, NB has been getting some serious updates to their infrastructure lately with FTTH via GPON being available at more and more locations. A friend of mine who lives within a single digit postal code difference of me has it and is so happy being...

rwisenor by I've Been Here Awhile
  • 846 Views
  • 3 replies
  • 0 likes

Let's talk Upstream Bandwidth

Let me preface this by saying, I, in no way dislike Rogers as an ISP, and am I, in no way advertising for other providers.  I have no issues with it (besides the topic at hand), and I would like to open a dialogue with Rogers employees and the commun...

Earache by I Plan to Stick Around
  • 11524 Views
  • 83 replies
  • 1 likes

Upload is impacting QOS gaming

I've had gigabit internet for several years. My speed are a respectable 950Mbps download. My son is an avid gamer and uses the QOS service on my Asus GT-AX11000 router. My download activity does not impact him. However if I'm uploading files to multi...

MyAxman by I Plan to Stick Around
  • 2423 Views
  • 5 replies
  • 0 likes

CODA-4582-USB Storage-File Transferring Issue

Hi,I have CODA-4582 Modem and connect a hard drive to USB port of modem to share the storage over network.   I can access the content of the hard drive and download them fast enough, but I can not upload and transfer anything on the storage device si...

hs8 by I've Been Here Awhile
  • 753 Views
  • 2 replies
  • 0 likes

Node congestion / new node

Can one please advise the timeline to add a node to deal with a node that is overloaded for upload.  I am getting 1-2.5mbps - and have been for the past month or so, the congestion in on going.    It is particularity difficult given the need my three...

Rb8888 by I've Been Around
  • 917 Views
  • 1 replies
  • 0 likes

Question about Signal Levels

I had a look at my signal levels and see the following:   Downstream Overview Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)1657000000256QAM2.3001736.3872561000000256QAM3.100235.7803567000000256QAM2.500335.59...

Alex4161 by I'm a Reliable Contributor
  • 3043 Views
  • 17 replies
  • 0 likes

ALERT: Rogers Lowered Speeds/change pricing AGAIN

So I looks like rogers has once again played around with the pricing and speeds of their internet packages.   Example: they have taken the 500u and reduced it to 300u with the same upload.   on the last interval change/switch-a-rooo they moved the 25...

Pir8pete by I'm Here A Lot
  • 6027 Views
  • 4 replies
  • 1 likes

Feedback - Rogers faster than Bell for me

In my neighbourhood we don't have Fibe yet.  Bell is still laying the lines last year and this year.  I was getting 25/10 but usually received 30/2.5   Just switched over to Rogers Ignite and now I'm receiving 96/14   Thank you Rogers.     *** Added...

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98765432l by I Plan to Stick Around
  • 1118 Views
  • 1 replies
  • 2 likes

Internet Offline

4 days + since internet went offline. Called the helpline numerous times and technician couldn’t fix it and rescheduled another visit. No idea what to do with this.The lights are flashing/solid green. With alternating between flashing and being solid...

Alihassan93 by I've Been Here Awhile
  • 1578 Views
  • 3 replies
  • 0 likes

What is this Hub in my Apartment Building

Hello,   I am having problems of low upload speed with my rogers ignite 1Gb (getting around 10 to 15 Mbps) and the tech recently diagnosed that there is no problem in my hardware or my apartment cables. (and ecalated the issue and I honestly have no ...

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Qubit by I Plan to Stick Around
  • 2265 Views
  • 4 replies
  • 0 likes

Resolved! Slow Internet Speeds - Check your Security Software

I have been experiencing slow speeds on Gigabit service for some time.  I had a awesome maintenance tech come by and replaced some hardware and was able to get speedtests in the 900 Mbps range.  After he left I still had some speed issues and never c...

Alex4161 by I'm a Reliable Contributor
  • 12978 Views
  • 9 replies
  • 2 likes