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Forum Posts

Rogers Yahoo Mail SPAM filter

I've been a Rogers customer for the last two decades or more, but lately (past ~6 months or so) a much larger proportion of my incoming Rogers Yahoo mail messages are being incorrectly marked as spam, requiring me to check my spam folder multiple tim...

brianlala by I've Been Here Awhile
  • 372 Views
  • 7 replies
  • 0 likes

Mail folder editing

I am trying to organize my email folders and sub-folders, but Rogers Yahoo mail will not allow me to move, rename or delete the folders which I have created. When I try to move or delete them, they re-appear seconds later in their original position. ...

App Alerts not received while on Rogers WiFi

Hello! The wait times for Ignite Technical Support Live Chat or the call center is always crazy. May be 'crazy' is too good for it. Anyway, I need help resolve following issue: I do not receive Alerts on cell phones when I am on my home WiFi. It work...

notinuse by I've Been Here Awhile
  • 586 Views
  • 5 replies
  • 0 likes

Resolved! Rogers Yahoo Email Links Don't Work

Hello, A person I know asked me to ask this question. He is using Google Chrome on Windows 10 Pro all the latest updates installed. When he visits the Rogers Yahoo web portal (using his @rogers email address) he can log in, but when he clicks reply, ...

Juggernaut by I've Been Here Awhile
  • 736 Views
  • 3 replies
  • 0 likes

Reset Rogers Yahoo Secondary Email account password

Is there another way to reset a Rogers secondary account password if the security questions are not being accepted? The last known password is not working and the answers to security questions are not accepted, just keep getting this message: "Securi...

JML7425 by I Plan to Stick Around
  • 878 Views
  • 3 replies
  • 0 likes

Rogers email, Using POP, Status of SENT Items

So, @CommunityHelps ... is the following by design, or is it a flaw? I normally send and receive my email via OUTLOOK. On mobile devices, it maybe the relevant Android or iOS mail client. On ALL my devices, it is configured for POP3. On the mobile de...

Warning When Signing into Webmail using Chrome

Since yesterday I've been encountering the following "warning" when signing into Webmail using Chrome. I can sign into the Manage E-mail page without issue, but when I click on the "mail" icon, I get the following message. “The information you’re abo...

57 by Resident Expert
  • 870 Views
  • 5 replies
  • 0 likes

Rogers Email Inaccessible

What has happened to my Rogers email account? After 20 years of being a Rogers customer, I suddenly can't access my email. Yesterday it was accessible, today it's not. What is going on? ***Added Labels***

Resolved! Attach an email to an email

How do I attach a previously received email to an email I am composing? ***Edited labels***

Rumblegutz by I've Been Here Awhile
  • 1238 Views
  • 5 replies
  • 0 likes

Unable to Send Emails due to Spam Error

Issue happened this morning. 1. I'm able to receive emails only when signing onto webmail and not through outlook 2. I'm unable to send emails from Outlook or webmail. When I tried to send emails through Outlook, I'm getting a message about not being...

diqs1986 by I've Been Around
  • 1035 Views
  • 1 replies
  • 0 likes

Assitance in forward mail from custom mail server through rogers

I'm looking for a bit of help setting up rogers as my SMTP Relayer, I've looked around the community and figure out the port and hostname (587, smtp.broadband.rogers.com) but outgoing mail never gets delivered. Rogers server just closes the communica...

Wilkins by I've Been Around
  • 641 Views
  • 1 replies
  • 0 likes

Why is Rogers duplicating some of my sent mail?

I have a rogers.com email address and some (but not all) emails I send from this address are duplicated in the Sent email folder. I can send them from Outlook on my computer and I get duplicates in Sent, or from my Blackberry phone and I get duplicat...

webmail page blocked only on Rogers network

Recently, my workplace reconfigured their webmail browser link due to repeated phishing attacks etc. The new address was simply the old modified to include /.ext. However, every since the change, this address will not load or is blocked ONLY on my Ro...

jhaltiga68 by I Plan to Stick Around
  • 1638 Views
  • 30 replies
  • 0 likes

Emails Disappearing from Inbox

H U G E Tick-Off Seems like there is a BIG problem with emails disappearing. They don't go to Trash or anywhere else....just gone! Anyone else ticked about this? *** Edited Labels and Title ***

safetydan by I've Been Around
  • 4644 Views
  • 15 replies
  • 0 likes

Delayed e-mails (From Cogeco Customers?)

I have two issues with a friend who is with Cogeco. Most of the e-mails I receive from them encounter a huge delay before they get to my webmail. (I can see when the e-mails arrive on Webmail and when they are sent). The delay is often hours, sometim...

57 by Resident Expert
  • 2103 Views
  • 10 replies
  • 0 likes