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weak Wifi

Still more construction up and down our streets to run some kind of line, possibly Rogers? Anyway when we turn on any of our 3 TVs in the 11pm to 8am window we often get a message that our WiFi needs to be stronger. As well, off and on during the day...

DayPol by I plan to stick around
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Rogers DNS Hijacking

I recently switched over to Rogers from Bell, and I am so far very frustrated by what Rogers is doing with this service.  First up, I found out that I can't disable the DHCP server on the Rogers modem, which.... really?  Why do that?  I've always ran...

nlfog by I've been here awhile
  • 1247 Views
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  • 1 likes

Help with MoCA setup understanding

Hello All,   I apologize in advance if this has been answered before (I have gone through a ton of posts here and other forums) but had questions that I'd be grateful if answered for complete understanding. I just moved to a townhouse and unfortunate...

hb3593 by I plan to stick around
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Resolved! Radio is still on even if WIFI is turned off.

I use rogers ignite xb7 modem only as a gateway with a separate DLink acting as router for home network (wired - ethernet based). I have turned wifi off on the xb7 modem (both 2.5GHz and 5GHz). What I have noticed is that the radio is still up - chec...

techx15 by I've been here awhile
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Internet. Speeds

Why is our internet speed always around 100 or less when we are paying for 500 . . . And why does my iPad say the connection has poor security. . . And why does  our  router keep dropping our connection?  Do we need a new router or is it something el...

Screenshot_20231125-165522_Speedtest.jpg
Kmc2 by I've been here awhile
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Resolved! Unable to Access ONEDRIVE fully while on rogers internet.

Wonder if anyone else has come across this.I am able to log into Onedrive fine.  It does not show any files in there (which there are).Trying to go into management, searches, etc.. all will cause a like timeout error.This includes my work laptop, per...

Gdkitty by Resident Expert
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Ignite Router not connecting to some wifi devices

So this consistently happens with two types of devices in my home, that have never been able to connect to the Rogers ignite router.One is the Gosund smart plugs, and the other is a water monitoring and auto shut off device called Water Hero.Both tho...

Extremely slow speed downtown Ottawa

I've been having issues with intent speed for the last few days in Centretown Ottawa. My current internet package is 1Gbps and I usually get 300Mbps on my phone but for the last few days (since Friday) my speed has gone down to 4Mbps. I've rebooted m...

HamKhat by I've been here awhile
  • 238 Views
  • 1 replies
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Rogers wireless internet

Hi everyone, just wanted to say I got the Rogers wireless home internet installed, it replaced my 25 year old bell DSL. I’m getting 27ish down and 5 up. It’s fast and only about 20-40ms of lag on Speedtest. Pretty darn good.

DavidHeilig by I plan to stick around
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Resolved! Connecting My Own Router to ONT for FTTH

I recently switched to Rogers Ignite as my house had access to the FTTH service. The tech came and installed a NOKIA XS-010X-Q and then a Ignite WiFi Gateway (Gen 2), and everything is working fine but I want to use my existing mesh router because it...

“Guest” Wifi

Hello!I have Ignite internet with the XB7 router, and I’m wondering if it’s possible to add an extra router I have and use that as a guest WiFi running in parallel to the main WiFi network?Are there any configuration changes I need to make on the gat...

WiFi keeps disconnecting

Rogers has been updating the internet in my area. It’s absolutely ridiculous. It’s been a week and the Wifi keeps disconnecting. Not happy customerEmbrun Ontario   **Labels Added**

JU99 by I've been here awhile
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  • 2 replies
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Resolved! Wi-Fi Home Network Not Visible

  For some reason my home wi-fi network is not visible when the list of available networks is searched on my devices. It can be accessed using the "OTHER" tab and manually inputting the network name and password. Part of the problem is sometimes the...

Speed upgrade do i get a new modem?

I am currently on 1gb internet with the Ignite WiFi Gateway Gen 2   does anyone know if i increase my speeds to the 1.5 or 2.5 if 1) I am provided a new modem or if my existing one can handle the speeds 2) Do i need a tech to come to my house and ins...

joejenkins by I've been here awhile
  • 7021 Views
  • 16 replies
  • 1 likes

Edit WI-FI Configuration on Ignite Router

I am trying to manage the wifi configuration settings on my Rogers Ignite Router and all settings are locked.  There is a message at top of screen stating:    Wi-Fi Mode, Security Mode, Channel Selection, Channel Mode, and Channel Bandwidth are bein...

DSHW by I've been here awhile
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  • 11 replies
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Wifi not connecting automatically

My wifi is not connecting to our devices. At first it was my husband's iPhone, now my Samsung phone and my daughter's iPhone. We didn't notice at first and used up all our data in our phone plan. All of our devices are set to autoconnect. I've reboot...

Victoria99 by I've been here awhile
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Resolved! Cell Phone Not Connecting to Home WiFi Network

Hello,I have LG Stylo Plus 3 phone that was working fine till yesterday.Modem is white Tricolor CCGM4331COM. with Ignite package.Today without any changes to any settings either on phone or router, the WiFi name [ssid] started to show "disabled" unde...

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Mani12345 by I'm here a lot
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  • 24 replies
  • 1 likes
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