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Is my Ignite router wi fi 5 or 6 05 ?

Hi! I have a rogers ignite service and of course a router supplied by Rogers. The question - is it wifi 5 or 6? How do I find out?         ***Added Labels***

password by I plan to stick around
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Ignite Internet is not work on certain devices

I installed my Ignite modem yesterday, it worked well on my Mac, phones, and tablets. But it didn't work on my PC. I tried ethernet and wifi, and it shows connected but I cannot reach any website or download anything. I just transitioned from Bell, a...

JustinSh by I plan to stick around
  • 2746 Views
  • 19 replies
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Wifi Pods

I have 1.5 Gig package with Rogers, XB7 router and have been using 3 of those pods that are supposed to extend coverage. I was having connection issues (teams meetings where I dropped out/frozen) so started to investigate - the Ignite App was actuall...

dgrh52 by I've been here awhile
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Signal weakened.

My neighbour recently had a temporary cable. It has since been replaced and my signal no longer reaches my bedroom. I can literally see the modem from my bedroom door. I don't have a big house so there's not a lot of footage.I have trouble in all roo...

suelou by I've been around
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WiFi constantly disconnecting

In an apt building and we all have rogers with our rent.  WiFi  goes off maybe 20x a day.  (will probably disconnect while typing this) It's unacceptable.  On the phone they keep telling me it's my computer problem that the signal is fine.  STILL una...

User_5555 by I've been around
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Resolved! Wifi is so slow on pc compared to phone.

My wifi on my pc with/without ethernet is super slow im averaging over 50 ping on games and it randomly spikes up. Also theres some pros and cons with using ethernet and without con of using ethernet for me its that the download speed are super slow ...

Leo123321 by I plan to stick around
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Resolved! relocating modem

currently my modem is in the basement and i would like to relocate it to the main floor since the wifi wont connect to my pc upstairs the only way i can see it could be relocated would be for rogers to run an out side line from my current entry point...

hiho by I'm an enthusiast
  • 498 Views
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Samsung S20 slow internet using WIFI 6

Hi! We have 1gbps ignite wifi but my wife's S20 FE is always having slow connection at home.   Her connection is showing WIFI 6 but getting similar to 3g speed. This problem only happens when connected to our home wifi. It's fine in wifi on other pla...

zyferneo by I've been around
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  • 6 replies
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Resolved! Unauthorized wifi users

How do i tell if someone is sharing my wifi without my consent?   **Labels Added**  

LindaGD by I've been here awhile
  • 509 Views
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Forget Device

I need to disconnect a device, message keeps informing me that I need to disconnect device first.How do I disconnect a device from the Shaw Ignite app?   *** Edited Labels ***

Blade_27 by I'm here a lot
  • 430 Views
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MAC Filtering on Gen8

I'm trying to switch an HP Envy 5530 printer from my old Bell wireless router to the new Ignite Gen8 wireless router. It WILL NOT connect! Every time I try, whether with WPS button or keying in the Wi-Fi password, it fails to connect. I can print a r...

grammaDD by I've been here awhile
  • 460 Views
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MAC Filtering

Hello,   I've got 2 devices (3D Printers) that will no longer connect to my wifi. The manufacturer has reviewed log files and they suspect that my router might be filtering the MAC addresses and not allowing the devices to connect. I'm not super tech...

sdyball by I've been here awhile
  • 1584 Views
  • 6 replies
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Ignite Router not connecting to some wifi devices

So this consistently happens with two types of devices in my home, that have never been able to connect to the Rogers ignite router.One is the Gosund smart plugs, and the other is a water monitoring and auto shut off device called Water Hero.Both tho...

Resolved! Connecting a smart bulb and smart plug to the new ignite wifi

I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. It seems the router wants to connect things on 5ghz.   Has anyone had this issue? And better yet solved it....       ***Edited Labels***

RR19 by I've been around
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Enabling DMZ

Hello, This should be fairly straightforward, tell me what I'm doing wrong?Find my WANIP address using whatismyip.com (done)Open Ignite HomeConnect --> Connect --> View WiFi equipment --> advanced settings --> DMZ --> Select enable (done)Provide IP a...

dbutcher2 by I've been here awhile
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Need help with Mac Time Machine backup over wifi network

No available time machine destination on my network. We use the Rogers Ignite modem/ wifi device which is connected to an Airport Extreme base station (wifi is turned off) via ethernet cable.  The Airport extreme is just being used as a bridge for th...

moshom by I've been here awhile
  • 304 Views
  • 2 replies
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Resolved! Ignite blinking white

My ignite wifi just got offline. Blinking white and doesn’t work. Anyone going through the same thing? Help!!   **Labels Added**

Yolas by I've been around
  • 32861 Views
  • 6 replies
  • 0 likes
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