We have a Shaw Fibre+ Gateway 2.0 (XB7) and the associated wifi pods. We are now part of Rogers on their Xfinity network. I have not been able to connect to Winows 11 update since early Feb 2025. My parents who just purchased a new Rogers Xfinity mod...
I am on Rogers Ignite 1.5 Gbps. Richmond Hill area. Issue: Massive ping spikes (spikes up to 2000+ ms) once every minute or so, online games are completely unplayable, freezes (due to massive lag) during that couple seconds. Same for Wired and Wi...
I have a Samsung A54 cellphone and it drops the Roger's wifi in my basement but my Roger's receiver also in my basement doesn't lose wifi signal. No other devices disconnect either. Just the one cellphone. I checked connected devices and see all my d...
I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. It seems the router wants to connect things on 5ghz. Has anyone had this issue? And better yet solved it.... ***Edited Labels***
Since about 2 days ago, my wifi has been acting weirdly on multiple devices (and browsers), but everything works perfectly fine when I'm connected to hotspot. Here are some of the issues that I can generally replicate: - Some financial sites (eg. Tri...
I recently installed the Rogers Xfinity Gateway, Gen. 3 Modem and now my Google Devices no longer work. ______ Wifi extender: I also use Google Wifi, mainly to extend the range of my network. Notes: Google Wifi Mesh System, Gen 1.Problem: The Googl...
My wifi keeps disconnecting randomly frequently. Troubleshooting the modem doesn’t indicate any issues. The internet comes back in 5 to 10 minutes. Restarting the modem helps sometimes. The internet speeds are also not consistent with the package and...
I am trying to access some website but I am not able to access is when connected to the Roger Xfinity Ignite Gateway Wi-Fi network. I can access the same site using the mobile data but not able to use that website when connected to the Wi-Fi Gateway...
We had a technician upgrade my modem today, from generation 1 to 3. They didn't reactivate the three (gen 1) pods I have, but I did so when they left. Should they have upgraded those pods too? Will the old pods support all three bands? The three ...
What is with all the Rogers internet micro-outages? I have only been on Rogers for a couple of months but they have been way too constant. I may have to move back to Bell. They can't offer the same speeds in my area but at least their internet was re...
Hello, I've been using the Storm Ready WiFi Pod for a week and have noticed several issues: Devices are connecting to the weaker, slower Storm WiFi Pod, resulting in significant speed drops from 300-500 Mbps down to 1.5-70 Mbps, all on the 1.8gbps r...
I downloaded the Rogers Xfinity app, but I’ve tried signing in multiple times and after entering verification code it takes me back to the main screen that asks me to login again. I have no home internet currently. How do I fix this??
My almost 10-year old smart TV worked fine before my router got upgraded to xfinity xb7. Now everything else can connect to the internet, 1 laptop, 2 cells, 1 tablet. Tv can only connect to home network but no internet. I tried every method: unplug a...
I am unable to connect 2 smart televisions, 1 laptop, 1 desktop, smart plugs and smart lights to my wifi network. Smart TVs and computers show an x on my Rogers wifi connection. Everything was working fine on Bell and when I made the initial switch t...
In an apt building and we all have rogers with our rent. WiFi goes off maybe 20x a day. (will probably disconnect while typing this) It's unacceptable. On the phone they keep telling me it's my computer problem that the signal is fine. STILL una...
Solid white light on my wifi modem didn’t show on it for 2 days had a weak wifi during that time especially with my nest outdoor cameras kept shutting off n on then I woke up this morning the solid white light was back on ? My speed worked at over100...
can i split the bands and have 2 passwords to connect to 2 differently named networks. for a roommate to have their own network so to say ***Edited Labels***
Hello, This should be fairly straightforward, tell me what I'm doing wrong?Find my WANIP address using whatismyip.com (done)Open Ignite HomeConnect --> Connect --> View WiFi equipment --> advanced settings --> DMZ --> Select enable (done)Provide IP a...
For some reason my home wi-fi network is not visible when the list of available networks is searched on my devices. It can be accessed using the "OTHER" tab and manually inputting the network name and password. Part of the problem is sometimes the...
I use rogers ignite xb7 modem only as a gateway with a separate DLink acting as router for home network (wired - ethernet based). I have turned wifi off on the xb7 modem (both 2.5GHz and 5GHz). What I have noticed is that the radio is still up - chec...