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Forum Posts

Can't obtain new generated security password

My Windows Mail and Calendar had to be re-installed as did my Outlook 2013. Both applications require that I use a specially generated secure password to either use my Rogers email account in Mail or to re-set up my rogers email account in Outlook 20...

chdiamo1 by I Plan to Stick Around
  • 204 Views
  • 2 replies
  • 1 likes

Outlook 2010 IMAP Server Closed the Connection

For the last few days I have been trying to troubleshoot "IMAP Server Closed the Connection" "IMAP4rev1 Server logging out Protocol: IMAPServer: imap.broadband.rogers.comPort: 993Error Code: 0x800CCCDD"   Anyone have any idea what's going on? I have ...

Missing emails

My emails are disappearing.  I can only see emails back 1 year, where are they going?  I use Outlook MS365 and they are disappearing from there too, even emails that have been moved into folders are gone.  I have contacted support and getting bumped ...

Exchange Server blocked only when on Rogers and my laptop.

Hi  I am trying to connect to my company's exchange/outlook server on my laptop, but I cannot. I am on Roger Ignite residential. -It works fine when on VPN or any other wifi network. I can connect, receive, send emails on outlook. -It works fine when...

carb0 by I've Been Here Awhile
  • 258 Views
  • 6 replies
  • 0 likes

Rogers Email Inaccessible

What has happened to my Rogers email account?  After 20 years of being a Rogers customer, I suddenly can't access my email.  Yesterday it was accessible, today it's not.  What is going on?      ***Added Labels***

Lack of email support from Rogers needs attention

I would like to register a major complaint with Rogers regarding their email service. Until September 4, 2022, I had no idea that email technical support was a purchased service from Yahoo for Rogers. What that means is that if you have a severe tech...

RBinOntario by I've Been Here Awhile
  • 205 Views
  • 2 replies
  • 0 likes

Connecting 'rogers.com' email to Outlook on Windows 10

 Hi Everyone, My friend has connected his rogers.com email address using Outlook on Windows 10.  Email flows perfectly fine, using IMAP.  Both the Inbox receives emails, and when we checked on the rogers.yahoo.com website, emails were all there, sent...

How do I get Rogers Yahoo calendar and contacts into Outlook 365?

I have had a Rogers Yahoo email/calendar/contacts account since the very beginning.  All of these apps download to my MacBook Pro with no problems and 2-way sync is almost seamless (sometimes, calendar entries on my iPhone don't upload to Rogers Yaho...

BruceW1 by I've Been Around
  • 1396 Views
  • 2 replies
  • 0 likes

Resolved! Email issue. Socket error 10060 connection timed out

 I have an ongoing problem with my email. I'm using OE Classic Pro edition, but it also happened when I used Outlook 2010.  It happens sporadically - the connection times out and I get the following error message: [ERROR] - An error occurred. Account...

Swift1 by I've Been Here Awhile
  • 3498 Views
  • 4 replies
  • 0 likes

Rogers email and Outlook Synchronization Issues

Using Outlook 2019 locally and having significant issues re synchronization.  System is synchronizing endlessly and this can delay sending emails and/or exiting the Outlook program. Using IMAP settings and have an app p/w.  I do not need to access em...

User2065 by I've Been Here Awhile
  • 2461 Views
  • 4 replies
  • 0 likes

Resolved! Outlook Freezing While Syncing Yahoo Email

I have been running Outlook 2019 and for the last month I am having trouble as it seems to be syncing with my Yahoo email and ends up locking and having to be restarted. How can I remove my rogers email from Yahoo?   *Added Labels*

qsgrampy by I Plan to Stick Around
  • 1004 Views
  • 5 replies
  • 0 likes

Unable to Receive Emails on Outlook

Today I've been seeing occasional "Error 150" issues using Outlook for Mac 2011, but this time only for receiving e-mails, not for sending.  The issue affects individual e-mail addresses. After a few hours the issue goes away, so perhaps this is some...

57 by Resident Expert
  • 8030 Views
  • 65 replies
  • 1 likes

Rogers email, Using POP, Status of SENT Items

  So, @CommunityHelps ... is the following by design, or is it a flaw?   I normally send and receive my email via OUTLOOK.   On mobile devices, it maybe the relevant Android or iOS mail client. On ALL my devices, it is configured for POP3. On the mob...

ColdGranite by I'm a Reliable Contributor
  • 1494 Views
  • 9 replies
  • 0 likes

Outlook v 4.2048.4 Android Will Not Connect to Rogers Email

I got a new Chromebook for Christmas, and I'm trying to link Outlook to my Rogers mail.  I installed the Outlook version in the subject line from the Play store, and I've entered my rogers email address in the setup.  When prompted, I've entered my e...

Giraffee66 by I Plan to Stick Around
  • 867 Views
  • 2 replies
  • 0 likes

Gmail won't fetch rogers POP emails from port 995 since Feb. 01/17

Since the security changes to rogers (yahoo) email I can't check my brogers emails through gmail. Prior to the change there was no problem. I've entered the full email address into the user name field in Gmail, same as I did in Outlook. Here's the er...

johnrm by I Plan to Stick Around
  • 4886 Views
  • 11 replies
  • 0 likes

You must update your Rogers email account settings

I got an e-mail on one of my e-mail accounts this morning. Interestingly I only got it on one of our accounts, not the other three accounts that my wife and I have.   At first I thought it was phishing, but it appears that people who use certain e-ma...

57 by Resident Expert
  • 70236 Views
  • 325 replies
  • 3 likes

Unable to Send Emails due to Spam Error

Issue happened this morning.   1. I'm able to receive emails only when signing onto webmail and not through outlook 2. I'm unable to send emails from Outlook or webmail. When I tried to send emails through Outlook, I'm getting a message about not bei...

diqs1986 by I've Been Around
  • 1350 Views
  • 1 replies
  • 0 likes

Rogers is blocking all emails from my hosted accounts

I just noticed when I send an email from any of my hosted names to my rogers accounts I don't get them. I can send them to Gmail, Outlook, or yahoo I get the messages I send or forward.   The strange thing is I can use rogers to send an email I host ...

MasterC by I'm Here A Lot
  • 1873 Views
  • 4 replies
  • 0 likes

Cannot Send Email Using Outlook 2007, Incoming Works.

All of a sudden -- middle of the day, my MS Outlook stop sending email (it can receive).   My set up is werid, I have a bell email server for my incoming but since rogers is in my office, I have rogers as the outgoing.   On the rogers webmail site, u...

xcell by I've Been Here Awhile
  • 4411 Views
  • 18 replies
  • 0 likes

Assitance in forward mail from custom mail server through rogers

I'm looking for a bit of help setting up rogers as my SMTP Relayer, I've looked around the community and figure out the port and hostname (587, smtp.broadband.rogers.com) but outgoing mail never gets delivered. Rogers server just closes the communica...

Wilkins by I've Been Around
  • 865 Views
  • 1 replies
  • 0 likes