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Resolved! Unknown Device found

Any one find a device on their system?What to do if a device is listed and its not Yours?Is Roger's safe and secure?Can these unknown unlisted devices be tracked and identified?Pls respond to this Rogers user.   ***EDITED LABELS***

User5341 by I've been here awhile
  • 1324 Views
  • 3 replies
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3rd Party Router and Ignite TV

I have a fairly simple question but in all my reading back and forth I just can't seem to find a simple answer. Which makes me think the question is not so simple lol. And I am not sure if this best belongs in Internet or Ignite TV so I am tagging @C...

DrMike by I'm a trusted contributor
  • 4862 Views
  • 12 replies
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Comcast officially unveils its new XB10 Gateway and XER10 Router

Here's some really cool news: Comcast has finally unveiled its new DOCSIS 4.0 / Wi-Fi 7 gateway -- the XB10.   https://www.lightreading.com/cable-technology/comcast-unveils-first-docsis-4-0-gateway-tests-high-fidelity-video-   This new gateway is bas...

-G- by Resident Expert
  • 1066 Views
  • 4 replies
  • 5 likes

ROGERS XB7 BRIDGE OR GATEWAY NEW

Hello, I have a few questions…   first, my Xb7 gateway sucks in my older house lots of rooms and a separate garage outside from house about 150 feet from gateway and down a level….   I have the coaxial connection to my modem/gateway… I was curious do...

Blackyonder by I've been here awhile
  • 158 Views
  • 2 replies
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Rogers & PlayStation Issue

Currently on Ignite 1 Gbps plan. Modem is an XB7 and I use that equipment (don't have my own third party router). Seems that since the end of January I've been having issues connecting to online play with either my PS4 or PS5. Every time I have to lo...

Tad by I'm here a lot
  • 4576 Views
  • 16 replies
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Resolved! XB8 and ASUS Router

Hi all, Just got the XB8, I was wondering if I could utilize the wifi 6 on the modem but disable the 2.4 and 5 ghz and use the 2.4 and 5 ghz from the ASUS router? Is this possible? Would I keep the modem in gateway mode and setup the ASUS as an AP so...

Nuke71 by I've been here awhile
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Moca with Ignite

Hello. I recently got the new ignite bundle with 1.5 gigabit and the white gateway modem. I made an inquiry several months back and @Datalink provided a ton of knowledge which made some things clearer to me. But with the ignite setup we had to change...

moca-1.jpg moca-2.jpg
JiveMiguel by I plan to stick around
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Resolved! Random Connection Drop

I'm trying to help a friend out, just over a year ago she upgraded to 1.5G service and the new connection is been a complete headache.   After the upgrade she received a new modem and it constantly had issues with dropped connections intermittently. ...

Can I use a Purchased Modem?

I recently upgraded to a high end gaming router and my wifi and speeds have substantially improved.To do this I put the Hitron GB router (4582U) on bridge mode and am currently using it in conjunction with my router on modem only mode.I invested in a...

Apex by I've been here awhile
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  • 6 replies
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“Guest” Wifi

Hello!I have Ignite internet with the XB7 router, and I’m wondering if it’s possible to add an extra router I have and use that as a guest WiFi running in parallel to the main WiFi network?Are there any configuration changes I need to make on the gat...

Unbearable Latency Issues

Recently, maybe in the past 3 or 4 weeks I've had unbearable Latency Issues in games and VoIP calls. It doesn't affect any specific game and it's even calls that cut out intermittently and catch up a second later.Latency in games hovers around 80ms a...

Xemnar by I've been here awhile
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  • 66 replies
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Resolved! Bridge mode speed issues

I have a 1.5 Gbps internet package with XB8 and bridge the connection with my own router that's capable of delivering 2.5 Gbps of internet speed. I followed this guide by @-G-  from this forum ~thank you!~ Here's my setup: Asus RT-AX88U Pro, using CA...

btrthnvr by I'm here a lot
  • 954 Views
  • 8 replies
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Wifi Mesh

Hey, We have Ignite Internet and bought an Eero extender before realizing you need an eero router for it. Would the TP-Link AC1900 Wifi extender work?  https://www.amazon.ca/TP-Link-AC1900-Range-Extender-RE550/dp/B08TLT65WM/ref=asc_df_B08TLT65WM/?tag...

Resolved! IPv6 stopped working...

As of last Saturday I noticed that IPv6 is not working reliably. I have opnsense router and Rogers modem is in bridge mode, I am on Ignite 500 package. I did not change any settings or upgraded router. All is in the same state as it was for few month...

Leone by I've been here awhile
  • 1140 Views
  • 6 replies
  • 1 likes

Rogers Ignite Portforwarding not Working

Hi, I'm trying to open a couple of ports on my router for my PC for gaming. I tried open the ports on the app  through the phone, it says the ports were opened, but when I check if the ports are open via 'telnet' command in cmd, they say it's closed,...

shrekitnam by I've been around
  • 3448 Views
  • 11 replies
  • 1 likes

New build townhome and cat5/6 rough ins

Hello,We are moving from an apartment and we are looking to migrate our services to a new build town home and they have rough ins for a few cat 5 and 6 and cables (assume it’s tv?).Is it possible for a technician to install the appropriate face plate...

VitaminZ1 by I've been here awhile
  • 617 Views
  • 6 replies
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Rogers DNS Hijacking

I recently switched over to Rogers from Bell, and I am so far very frustrated by what Rogers is doing with this service.  First up, I found out that I can't disable the DHCP server on the Rogers modem, which.... really?  Why do that?  I've always ran...

nlfog by I've been here awhile
  • 2336 Views
  • 9 replies
  • 1 likes
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