Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Comcast officially unveils its new XB10 Gateway and XER10 Router

Here's some really cool news: Comcast has finally unveiled its new DOCSIS 4.0 / Wi-Fi 7 gateway -- the XB10.   https://www.lightreading.com/cable-technology/comcast-unveils-first-docsis-4-0-gateway-tests-high-fidelity-video-   This new gateway is bas...

-G- by Resident Expert
  • 30089 Views
  • 42 replies
  • 7 likes

Resolved! XB7 in bridge mode. Which port?

I would like to connect my XB7 in bridge mode with my router   I heard I can do it with ONLY ONE PORT 1) Please confirm which port should I use? - I read online  -  it must be port #1. Is it left bottom port if you look from the back? (next to 2.5 gi...

savinmy by I've been here awhile
  • 23819 Views
  • 29 replies
  • 1 likes

Resolved! Nokia Fastmile 5G Gateway 3.2 and 3rd Party Mesh Routers

Good afternoon,   I recently upgraded to the Nokia Fastmile 5G Gateway 3.2 Home Internet system (in April of this year) and was initially very happy with it as I was getting roughly 100 Mbps download speed and 10 Mbps upload speed via the WIFI as wel...

Meo034 by I plan to stick around
  • 13683 Views
  • 36 replies
  • 0 likes

Xfinity Internet order "processing" for 6 days

I placed my order for Internet on April 17th, and as of today April 23, the modem still hasn't been shipped.    Is this normal? The person I chatted with to help me place the order made it seem like I could have recieved the modem last weekend.   **L...

Resolved! XFinity WiFi router keeps dropping service

For the past few weeks, I've been needing to restart my router once or twice a day. I work from home and this usually happens in the morning while I'm on a zoom call so it is quite disruptive. I use a wired connection and when the connection doesn't ...

werdnagreb by I plan to stick around
  • 2138 Views
  • 9 replies
  • 0 likes

Xfinity won't co-exist with existing home network

Before Xfinity I had the old hardware cable-TV Box.I also had a home network consisting og a router, wireless access point, several NAS boxes and multiple wired ethernet connections.For internet access, I had a cable modem - but serviced by Teksavvy ...

sidh by I'm here a lot
  • 1708 Views
  • 9 replies
  • 0 likes

Coax Cord Replacement

 Hi. I have a Rogers xfinity gateway (gen 2 i think) modem. So i've had this one black coax cord for like 2-3 years now and recently for months now i've been having constant lag and spike issues (and as month go by this speed issue gets worse and wor...

saniclol by I plan to stick around
  • 673 Views
  • 1 replies
  • 0 likes

No Guest Network available for Gen 3 Xfinity modem

This modem does not support Guest Network, which is disappointing for a Gen3 modem. Even the older modems had this option and ability of creating a Guest network.    **Labels Updated**    

tahmeedbd by I've been around
  • 1941 Views
  • 1 replies
  • 0 likes

Installing new Router with rogers modem

I have been having issues on and off since installing my 2.5 GB internet outside Hagersville.  It seems to resolve itself, and lately, I have been seeing connectivity and unstable bandwidth issues while doing Zoom meetings, which I started a week ago...

PapaStove by I've been here awhile
  • 991 Views
  • 2 replies
  • 0 likes

3rd Party Router

I know that this has been asked before, but I still do not see a clear answer since every discussion seems to immediately veer into techspeak and an alphabet soup of acronyms. So I seek a simple direct answer.   I have the bundle. I want to add a thi...

doughty by I plan to stick around
  • 2127 Views
  • 6 replies
  • 0 likes

Rogers Advanced Security behaviour

I have activated Advanced Security.  That's a good thing.  My thinking is that the  6 attacks in the past week targeting a specific PC on my home network was blocked by this service.  I suspect (but could be wrong) that had the Advanced Security fail...

deansj by I've been here awhile
  • 1246 Views
  • 1 replies
  • 0 likes

Unbearable Latency and Connection Issues

Constant internet outagesConstant lag spikesGaming is not even viable due to EXTREME latency spikesStreaming is unbearable due to  EXTREME latency spikesWorking from home is an absolute mess! Reporting this to the BBB and CCTS (CRTC) as the service h...

Wifi Mesh

Hey, We have Ignite Internet and bought an Eero extender before realizing you need an eero router for it. Would the TP-Link AC1900 Wifi extender work?  https://www.amazon.ca/TP-Link-AC1900-Range-Extender-RE550/dp/B08TLT65WM/ref=asc_df_B08TLT65WM/?tag...

Packet Loss only on One PC

I've been having some issues over the past week at least (since Oct 9) where my computer experiences regular packet loss. This causes videos to buffer, but more noticeably, lag and rubber banding when online gaming - which makes it extremely frustrat...

image.png
FThay by I've been here awhile
  • 1837 Views
  • 5 replies
  • 1 likes

cannot connect to bank website

For context, I have two wifi routers - one from Rogers (XB7), the other from Google.   Using a Windows laptop, connected to the Rogers router. Using Chrome browser, was unable to connect to one of the big five Canadian bank websites (it gave error so...

rdms by I plan to stick around
  • 1673 Views
  • 3 replies
  • 0 likes

Is my router hacked?

I've had a problem with my router for some time now like changing the password form time to time on its on and settings such as wps turning it self back on and remote access settings changing on its on I've reset it time and time again I've changed p...

Edward1945 by I've been around
  • 1274 Views
  • 1 replies
  • 0 likes

Rogers

Something I hered from a Rogers techsuport if u put a new router in Rogers will charge me $50 for a tech why would you charge me for an issue if im interested in on my privacy     ***Edited Labels***

Less500 by I've been around
  • 570 Views
  • 1 replies
  • 0 likes

XB6 cable Modem replacement

I was working with my Net Gear vendor trouble shooting our connection to the Rogers cable Modem.  We upgrade to 1.5GB this year and since then we have added additional devices.  However we are seeing great connection speed from the cable modem to the...

MAS47 by I've been here awhile
  • 2753 Views
  • 7 replies
  • 0 likes

Help with MoCA setup understanding

Hello All,   I apologize in advance if this has been answered before (I have gone through a ton of posts here and other forums) but had questions that I'd be grateful if answered for complete understanding. I just moved to a townhouse and unfortunate...

hb3593 by I plan to stick around
  • 8901 Views
  • 22 replies
  • 0 likes
Labels