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Forum Posts

Issues with request to move service, no internet.

I need compensation. So I call last week to transfer my internet from one unit to another same building where a Tec supposed to come to my place 6th and do the transfer same day . Rogers suspended my internet since 5th today is the 7th I have no inte...

Onik by I've Been Here Awhile
  • 86 Views
  • 1 replies
  • 0 likes

Degraded Internet Service

I hate Rogers, Internet has not been working properly for years. Talked with Technical and still not fixed every time i call. Talked with Billing and they said to bad we will not credit you. Rogers is the worst company to deal with ***Edited Labels**...

christianss by I've Been Here Awhile
  • 164 Views
  • 1 replies
  • 0 likes

Ignite Express Set Up Fee?

Why am I being charged for initial installation and set up on my first bill when I did not receive that service? How can I be refunded my money. **Labels Added**

Sashki by I've Been Around
  • 2105 Views
  • 3 replies
  • 0 likes

ALERT: Rogers Lowered Speeds/change pricing AGAIN

So I looks like rogers has once again played around with the pricing and speeds of their internet packages. Example: they have taken the 500u and reduced it to 300u with the same upload. on the last interval change/switch-a-rooo they moved the 250u t...

Pir8pete by I'm Here A Lot
  • 5944 Views
  • 4 replies
  • 1 likes

Data Overage Error - Why did it occur & How to quickly Fix it?

My usage states 30,000 MB / 295 GB, It appears Rogers have recreated their own measuring stick of 100 MB = 1GB instead of 1,000MB = 1GB. Morons, like Rogers make these horrific errors. Ask Rogers to check your usage in MB and in GB. You may find Roge...

eddie by I've Been Around
  • 4507 Views
  • 48 replies
  • 1 likes