Hi, Does anyone know where I can find what was the full non-discounted price for 1.5Gig Internet from June to October 2022? I need this info to solve the billing issue. Rogers customer service is refusing to disclose this info. Appreciate any input...
I recently made the switch from Bell to Rogers, choosing the 1.5Gb/2years promo. During the online setup process, there was a box that said if checked, Rogers would cancel Bell's service for us. I thought great, that's gonna be less work for me! I ev...
BRO IM PAYING $100 A MONTH FOR HALF THE MONTH HAVING INTERNET OUTAGE?? *** Edited Labels ***
If my internet account was frozen for non-payment and I pay the bill, will it automatically work again or do I have to contact Rogers to reinstate it?
Paying $5/month rental fee for Ignite Wifi mesh pod extenders. I asked Rogers if I could just purchase the pods instead of paying a monthly fee for each and they said they only offer them as rentals. Is there a recommended, compatible, trouble-fre...
Why am I being charged for initial installation and set up on my first bill when I did not receive that service? How can I be refunded my money. **Labels Added**
I cancelled my account and returned my equipment, but rogers still charged me for the next month. I keep trying to phone in an cancel, but my transfers get disconnected or last over 2.5 hours. I have spent over 11 hours over 3 phone calls, but have n...
Please stop cheating !!!! I enrolled through rogers home internet 10 months ago and now they have asking for $500 as cancellation charges for this useless connection. *** Edited Labels ***
Anyone been through this situation? Considering leaving as they no longer offer anything competitive pricing wise for what I want / need. However have a family member that is unfortunately reliant on their @rogers.com email address. Best way to keep ...
I ordered the 50Mbps speed from Rogers for my trailer. They moved heaven and earth to sort out the addressing in the trailer park and sent a tech out to connect everything. Works great. I get my first bill and it's for a 1 GIG speed. This is overki...
I hate Rogers, Internet has not been working properly for years. Talked with Technical and still not fixed every time i call. Talked with Billing and they said to bad we will not credit you. Rogers is the worst company to deal with ***Edited Labe...
So I looks like rogers has once again played around with the pricing and speeds of their internet packages. Example: they have taken the 500u and reduced it to 300u with the same upload. on the last interval change/switch-a-rooo they moved the 25...
My usage states 30,000 MB / 295 GB, It appears Rogers have recreated their own measuring stick of 100 MB = 1GB instead of 1,000MB = 1GB. Morons, like Rogers make these horrific errors. Ask Rogers to check your usage in MB and in GB. You may find Roge...