I recently made the switch from Bell to Rogers, choosing the 1.5Gb/2years promo. During the online setup process, there was a box that said if checked, Rogers would cancel Bell's service for us. I thought great, that's gonna be less work for me! I ev...
I had renewed my Roger Wifi for 2 year in Oct 2023. When I renewed, I was told by the agent that I only had to pay the cancellation charge if I switched from Roger to any other service, and if I am leaving Canada, then since the services will not be ...
I am absolutely furious and beyond frustrated with Rogers Canada! I cannot believe the sheer level of incompetence and disrespect I’ve been subjected to by this company. First off, I was overcharged for WiFi services at my previous home — a place I w...
It looks like higher upload speeds are being rolled out in my neighborhood which made my happy to start. If I go the the website and look at plans for my address they now say up to 150MB up. I also noticed that my upload speed seemed a bit better bu...
I ordered the 50Mbps speed from Rogers for my trailer. They moved heaven and earth to sort out the addressing in the trailer park and sent a tech out to connect everything. Works great. I get my first bill and it's for a 1 GIG speed. This is overki...
Hi there, I just recently subscribed to Roger's 5G Home Internet for a rural cottage. As it is a seasonal cottage, I will only need the internet service for just over half of the year. With previous providers, I have been able to put a seasonal servi...
Day 5 of no internet. Signed up for an upgrade. Ready to cancel altogether. No indication of when we will be reconnected. Salt on the wound to receive big bill for services while disconnected.Wish we had known upfront this would take a while. I will ...
Just got upgraded to XB8 and 1.5Gb service and performed a speed test from various providers and definitely not getting the speeds I was promised. @Rogers is this how you upgrade clients internet service hoping the end-user wont check the service ...
Rogers internet has a very shady method of device return .. Be careful they wait a few months then send a bill to you stating that they didn’t receive your device …Even they know it has been returned and is sitting in their warehouse ..TAKE ALL MEASU...
Hi, Does anyone know where I can find what was the full non-discounted price for 1.5Gig Internet from June to October 2022? I need this info to solve the billing issue. Rogers customer service is refusing to disclose this info. Appreciate any input...
BRO IM PAYING $100 A MONTH FOR HALF THE MONTH HAVING INTERNET OUTAGE?? *** Edited Labels ***
If my internet account was frozen for non-payment and I pay the bill, will it automatically work again or do I have to contact Rogers to reinstate it?
Paying $5/month rental fee for Ignite Wifi mesh pod extenders. I asked Rogers if I could just purchase the pods instead of paying a monthly fee for each and they said they only offer them as rentals. Is there a recommended, compatible, trouble-fre...
Why am I being charged for initial installation and set up on my first bill when I did not receive that service? How can I be refunded my money. **Labels Added**
I cancelled my account and returned my equipment, but rogers still charged me for the next month. I keep trying to phone in an cancel, but my transfers get disconnected or last over 2.5 hours. I have spent over 11 hours over 3 phone calls, but have n...
Please stop cheating !!!! I enrolled through rogers home internet 10 months ago and now they have asking for $500 as cancellation charges for this useless connection. *** Edited Labels ***
I hate Rogers, Internet has not been working properly for years. Talked with Technical and still not fixed every time i call. Talked with Billing and they said to bad we will not credit you. Rogers is the worst company to deal with ***Edited Labe...
So I looks like rogers has once again played around with the pricing and speeds of their internet packages. Example: they have taken the 500u and reduced it to 300u with the same upload. on the last interval change/switch-a-rooo they moved the 25...
My usage states 30,000 MB / 295 GB, It appears Rogers have recreated their own measuring stick of 100 MB = 1GB instead of 1,000MB = 1GB. Morons, like Rogers make these horrific errors. Ask Rogers to check your usage in MB and in GB. You may find Roge...