Hello community. I have an XB6 (bridged). From time to time, I log into the gateway to check stats and notice that the amount of uncorrectable codewords across many channels (not all) increases over time. After rebooting the gateway, they get cleared...
6 person household, when the modem sees a lot of traffic (especially when a lot of upstream) we see packet loss and just general terribleness. I suspected signal levels, so checked them out; seem bad to me? IndexLock StatusFrequencySNRPower Level...
We had a good run, but now the trouble has started back up in our neighbourhood again! Multiple households experiencing this, so it means again the signal was allowed by main to drop below 32. It's very frustrating trying to watch anything on TV or t...
My Modem keeps buffering which then turns off and my TV screen goes black. The modem itself seems to get really warn as well. How long is a life span of a Modem mine is approximately 5 years old. I look forward to hearing back from you. Regards,Kar...
For the last week I've been dealing with Rogers and I'm really tired. An issue that we identified Monday was a ridiculously too high signal at Distribution (30+, maximum should be that was causing latency spikes and no connection, despite a white ...
Hi All! 1500/50 profile. XB8 modem. Hard wired to a switch+some other hubs. I just replaced a split RG59/RG6 cable run with brand new RG6 directly to the grounding block @ the Rogers Box. I removed a -3.6db splitter. Currently, I have a 9db Ret...
I recently switched over to Rogers Ignite 1.5gb down and have been noticing a higher ping and inconsistent connection, especially during peak hours. I'm wondering if this is node congestion or if something could be wrong with the line(s). Are there a...
Hi, i recently signed up for internet and did a self install. My internet is randomly disconnecting ,are the signal levels within spec or is something else causing the disconnections? thanks Channel IDLock StatusFrequencySNRPower LevelModulation ...
Hello, I believe I have low signal levels, less than -15 dB, on the Rogers Network coming into my XB7 Ignite Gateway (posted below). I believe less than -15 dB is outside parameters. I am runing in the officially supported configuration with no netwo...
Hello, I have recently upgraded from legacy to ignite bundle but I start having random dropped connection from time to time. During the connection drop period, light of the XB7 modem would go from white to amber to green then back to white. I have at...
So here is the quick story. We have had Rogers home internet at our home in Markham since we moved here August 2022. Things were fine till Feb 2023. I do lots of work from home so the usual Teams calls were smooth and I never heard any complains. I...
Hi, I moved to an area in North York, ON, where the only real option for internet is Rogers cable. I've noticed rubber banding and latency spikes (and more rarely, some packet loss) ONLY while paying games connected over ethernet. Streaming is fine...
Hi there! I've been having high latency uploads (2.4 seconds to 4.1 seconds) and very low speeds ( 2 to 8 mbps upload VS 50 mbps of my package) Downstream hasn't been too bad, ping is low (between 15 and 90ms), but I get around 670Mbps download ...
What is an acceptable DB signal strength signal on Rogers Ignite service *Added Labels*
I've been having problems with my legacy tv as I guess it is called. CNN never comes on, other channels above sometimes come on, often are "black screen" but the Guide is visable. Thisis my modem, I'm not sure how to see my TV levels. *Added ...
Hi Rogers Forum, I just switched from CarryTel 75/10 to Rogers Ignite 150/30 for about 2 days or so. Rather than faster speed, I have been noticing more frequent disconnections and sometimes there seems to be higher than usual latency. I suspect ...
I just lost my online job thanks to Rogers internet. I'm switching internet services to Starlink, screw this nonsense. ***Edited Labels***
Greetings, Firstly, thank you to those who continue active discussions; google does find you and, in turn, has helped me with my technical issues (well some of them). I am affected by internet download speed going to single digits about 7pm EST u...
My internet seems good though. The upload channels are the same as before: ***Edited Labels***
I just had rogers service installed today by a technician after installation I suspect the downstream signal is rather high. I am posting a screenshot of the signal for a second opinion, would appreciate the feedback. Just some additional information...
