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Rogers DNS Hijacking

I recently switched over to Rogers from Bell, and I am so far very frustrated by what Rogers is doing with this service.  First up, I found out that I can't disable the DHCP server on the Rogers modem, which.... really?  Why do that?  I've always ran...

nlfog by I've been here awhile
  • 1174 Views
  • 9 replies
  • 1 likes

Reboot modem, DNS issues again?

Hello: On my PC it took me an hour of troubleshooting to find out why my desktop URL links are all blank pages and none work.  This, that, the other thing didn't work then I unplugged my modem power then rebooted the PC and everything was restored. I...

Grakky by I've been here awhile
  • 55 Views
  • 1 replies
  • 0 likes

Resolved! IPv6 Settings for ASUS RT-AX58U

Hello all. I have changed the CGM4331COM to Bridge Mode and have set my ASUS RT-AX58U to router mode.  All seems well. Would someone please be able to help me with the IPv6 settings?  I'm not sure if my connection type should be NATIVE or PASSTHROUGH...

JunkJunk by I've been here awhile
  • 143 Views
  • 2 replies
  • 0 likes

Ignite 1.5 Gbps speeds in bridge mode

Hey everyone.   I am using the 1.5 Gbps package with the new modem (white colour with slanted top) and have a question. Is there a difference in allowable speed when using in bridge mode?   I ask because I did a simple test where I ran the modem in d...

seankaw by I've been around
  • 1078 Views
  • 12 replies
  • 0 likes

Secondary Router with Internet Access

When there was a Roger internet outage last Thursday I discovered an interesting situation. 1. My wifi Windows laptop showed the global symbol indicating connected to router but no internet access 2. My wifi connected (IPv6 disabled) TV indicated no ...

Bplayer by I'm a trusted contributor
  • 189 Views
  • 1 replies
  • 0 likes

DNS (reverse) PTR record

Hi, Does anyone know how to setup a PTR record for a static address? I have the Ignite for business Gigabit S1 plan with a static IP and would like to host a mail server. I tried talking with standard internet support and they don't seem to know what...

cybr by I've been around
  • 578 Views
  • 2 replies
  • 0 likes

Resolved! Change DNS IP for CGM4331COM

Hi, I cannot find the option to change DNS to my custom DNS server on CGM4331COM which I recently received as a replacement for Hitron Coda.  I'm using my own DNS server hosted locally with an ad filter and configuration for my local devices. Also, I...

MarynaT by I've been here awhile
  • 3783 Views
  • 15 replies
  • 0 likes

Bad Ping When Gaming

Hi there,   I recently switched to Rogers ignite about 2 months ago (1.5GB) and I've had nothing but good things to say about the internet speeds. My one problem has been regarding my ping when gaming. I normally connect my console to the Wifi Pods a...

Can't log in to Yahoo Fantasy Basketball on desktop

So I'm trying to log in to Yahoo Fantasy Basketball, but it just sends me to the Rogers | Yahoo landing page where it doesn't recognize my Yahoo email used to use Yahoo Fantasy.  Any ideas???   *** Edited Labels ***

Homeconnect port forwarding and duckdns problem

For a long time, I have used the free domain name using duckdns to access my home Piwigo photo server. recently it does not work any more.Here is what I have configured:Homeconnect on ignite modem:WAN iPv4 address is automatically configured to 99.23...

krist8 by I plan to stick around
  • 250 Views
  • 2 replies
  • 0 likes

Help with port forwarding

We are trying to set up an old laptop (Windows 7) for port forwarding. We have figured out the change IP address, (192.168.0.201) from the old one, and the Subnet Mask of 255.255.255.0.  We have put in our modem address for the default gateway.  Ques...

daisimai by I plan to stick around
  • 176 Views
  • 1 replies
  • 0 likes

Website Not Intuitive

When I finally got logged into my modem, I noticed it is not intuitive at all. And the rogers website is definitely not intuitive either. I just wanted to be able to change my DNS server, but couldn't find out in the modem settings how to do that. I ...

bbacle by I've been around
  • 178 Views
  • 1 replies
  • 0 likes

Resolved! Ignite WiFi Gateway – Change/Disable DHCP/DNS/IPv6

Incomplete DHCP4 functionality in Technicolor CGM4140COM:   Hi all, I was getting an error message when assigning DHCP reservation for my device, and then when I try to assign it again I get a message that the IP address had been already reserved. Bu...

aeromedved by I've been around
  • 9984 Views
  • 12 replies
  • 0 likes

No-IP Dynamic DNS is no longer Supported in Rogers Modems?!

Greetings,   Just noticed my modem was rebooted by itself and I think it got updated its software.   Hardware Version 2ASoftware Version 7.1.1.32System Time 2020-09-16 21:53:04Time Zone UTC-05:00 Eastern Time(US & Canada)LAN Up Time 000 day 00h:02m:5...

ansred by I plan to stick around
  • 4142 Views
  • 6 replies
  • 0 likes

Resolved! Unable to connect to certain websites and to work using VPN

I have Rogers 500u package and it has been working fine for a long time. For the last two weeks I'm unable to connect to certain websites and especially to my work network using VPN (company provided laptop with CISCO VPN). Some of the sites I could ...

bckk by I've been here awhile
  • 10982 Views
  • 8 replies
  • 1 likes

In Search of Router

Hey all! I’m looking to expand into my own router as I’m trying to solve an issue with the team & this is one of the suggestions that I want to try. I haven’t looked for a router in probably close to 10+ years and would love to know what would be the...

Joel13 by I plan to stick around
  • 1206 Views
  • 9 replies
  • 3 likes

IP Geolocation has me in wrong city

Lately I have noticed that my IP is coming from Ingersoll, Ontario. I live in Stouffville! Why has my IP location changed? I rebooted my XB7 but it still is in Ingersoll. How do I get it back to Stouffville?     ***Edited Labels***

Data_Dan by I'm here a lot
  • 426 Views
  • 1 replies
  • 0 likes

Stable Rogers DNS IP Addresses

What are some of the DNS IP Addresses used for Rogers internet? Especially since I'm now on gigabit internet.I've been using the below ip addresses for a few years and have from time to time had issues with slow websites and buffering. I've used thes...

JonSnow88 by I plan to stick around
  • 40534 Views
  • 7 replies
  • 0 likes

FTTH - XB7 Modem - DNS Errors  - Can’t Load Websites Wired & WiFi

for the last week every device on my home network is having issues loading webpages, does not matter which one almost all of them take 3 retries to load, whether its a news site, facebook, pcgamer, amazon, best buy even the rogers site. I keep gettin...

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Kimbear by I plan to stick around
  • 1725 Views
  • 16 replies
  • 0 likes

MFA is now enabled

I recently received a post at 2:30am that said “MFA IS NOW ENABLED”I was messing with my machine because Rogers lost DNS ability and was down for a long time. We work from home and it was a hard day.   *** Edited Labels *** 

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