Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Ignite WiFi Gateway – Change/Disable DHCP/DNS/IPv6

Incomplete DHCP4 functionality in Technicolor CGM4140COM:   Hi all, I was getting an error message when assigning DHCP reservation for my device, and then when I try to assign it again I get a message that the IP address had been already reserved. Bu...

aeromedved by I've Been Around
  • 4820 Views
  • 9 replies
  • 0 likes

Resolved! Unable to load certain website(s) and or videos

Since Rogers has been experiencing network issue the past couple days I have been unable to load Google.com or load videos on YouTube on any of my devices at home while connected to the Rogers network.    When using mobile data (not with Rogers, with...

Resolved! Change DNS IP for CGM4331COM

Hi, I cannot find the option to change DNS to my custom DNS server on CGM4331COM which I recently received as a replacement for Hitron Coda.  I'm using my own DNS server hosted locally with an ad filter and configuration for my local devices. Also, I...

MarynaT by I've Been Here Awhile
  • 180 Views
  • 2 replies
  • 0 likes

Adding DNS

I just received a new internet router from Rogers.  Their is no name on the router, it's made in Vietnam and settings are through Easy Connect.  I can't seem to find anywhere where I can type in a DNS address. I have a Raspberry Pi that runs an adver...

imonline by I'm Here A Lot
  • 6492 Views
  • 14 replies
  • 0 likes

DNS (reverse) PTR record

Hi, Does anyone know how to setup a PTR record for a static address? I have the Ignite for business Gigabit S1 plan with a static IP and would like to host a mail server. I tried talking with standard internet support and they don't seem to know what...

cybr by I've Been Around
  • 117 Views
  • 1 replies
  • 0 likes

Resolved! Cannot reach www.ixbt.com website

I use Rogers Cable Gigabit connection. The www.ixbt.com is not reachable for me. It works if I use other connection, but not for Rogers Cable. DNS flush did not help. Does it work for you?     ***Added Labels***

Mike120 by I'm Here A Lot
  • 219 Views
  • 6 replies
  • 0 likes

Websites not reachable

Amazon.ca worksGoogle.ca worksYoutube.com worksKeepsolid.com doesnt workRogers.com doesnt workCanadacomputers.com doesnt workAll my devices have same problem while connected to the rogers router.But when using my virgin mobile data all the websites w...

RajR by I've Been Here Awhile
  • 109 Views
  • 1 replies
  • 0 likes

Modem only receives ipv6 address and no ipv4

Helllo all, I woke up today to see my modem showing solid WHITE indicating it has managed to go online. However, upon further inspection I noticed that it has only received WAN IPv6 address and not the IPv4 (it shows as 0.0.0.0) -- On top of this,  R...

rajiteh by I've Been Here Awhile
  • 1590 Views
  • 13 replies
  • 4 likes

CODA-4582 IPv6 DNS1 and DNS2 disappeared

I have a CODA-4582 modem, running Dual Router mode and have been using manual IPv4 and IPv6 DNS entries for a while now.  I noticed sometime in the past week or two that my modem no longer shows IPv6 DNS1 and DNS2, only IPv4 DNS1 and DNS2.     I've r...

ianafamily by I've Been Here Awhile
  • 4670 Views
  • 21 replies
  • 0 likes

Resolved! Rogers routing issue | Cloudflare

I use cloudflare as my preffered DNS provider but Rogers isnt routing it to the nearest data centre in Toronto.   The results from 1.1.1.1/help shows that Rogers is routing the traffic to  Chicago data centre and not to the Cloudflare data centre in ...

Screenshot from 2020-09-27 11-54-09.png
prabsun91 by I've Been Here Awhile
  • 1803 Views
  • 5 replies
  • 0 likes

Rogers/Xfinity Advanced Security Blocking DNS over HTTPS Provider

Starting today I began to encounter an issue with my work machine running a custom DNS server for DoH(DNS over HTTPS/QUIC), it has been misclassified as a security risk by Rogers Iginite Advance Wifi security, I would like this to be fixed as not...

User2453 by I Plan to Stick Around
  • 626 Views
  • 3 replies
  • 0 likes

Resolved! Unable to access Chinese website

Everything is fine in Oct. but now it is very very slow, and always keeping loading and never finish.It seems only happens in Rogers network , because my Fido network is working wellIs there anything wrong?

dwqdaniel by I Plan to Stick Around
  • 6526 Views
  • 47 replies
  • 0 likes

CODA-4582U - Custom DNS

I have setup Adguard as a service on my Mac and it requires me to put the IP address in my DNS settings. However, when I do this and save, the traffic isn't being routed to the IP.  Am I missing a step? I included a screenshot of where I am entering ...

Screen Shot 2021-08-10 at 3.58.34 pm.png

Connecting to Discord gives error

Trying to connect to discord and it gives an error message of ERR_CERT_AUTHORITY_INVALID. It says it's not secure and both Brave and Chrome browsers say 'the connection is not private'.It is saying that the website is sendin back invalid credentials....

cncp by I Plan to Stick Around
  • 792 Views
  • 1 replies
  • 0 likes

Canadian Armed Forces site Forces.ca keeps being blocked!

Even though I’ve turned off Parental Controls to specifically access Forces.ca I still cannot access the site. I am applying to the Canadian Armed Forces & cannot access necessary information. I’ve sent msg to Rogers regarding this concern before as ...

No-IP Dynamic DNS is no longer Supported in Rogers Modems?!

Greetings,   Just noticed my modem was rebooted by itself and I think it got updated its software.   Hardware Version 2ASoftware Version 7.1.1.32System Time 2020-09-16 21:53:04Time Zone UTC-05:00 Eastern Time(US & Canada)LAN Up Time 000 day 00h:02m:5...

ansred by I Plan to Stick Around
  • 2717 Views
  • 5 replies
  • 0 likes

No Internet & WiFi - DNS Issue?

Husband suspects Rogers is having a DNS issueIt has been down for a few days now and right over Christmas!We have tried restarting etc   ***Added Labels***