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Resolved! Can't create App password

When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...

eltbrown by I've been here awhile
  • 148855 Views
  • 458 replies
  • 21 likes

Huge fluctuations in download speeds

I am on Ignite 500/150, which used to be 150/30, but Rogers upgraded it to higher speeds some time ago.Until recently I have been happy with what I was getting, and really never doing any speed tests, but in the last month or so, I have noticed some ...

pp171 by I plan to stick around
  • 75 Views
  • 2 replies
  • 0 likes

Ottawa outage?

Anyone else having internet down last few hours? I see downdetector report spiked around the time I lost connection a few hours ago. Bit we are not back up and I have checked everything....     ***Edited Labels***

OVERON by I've been here awhile
  • 41 Views
  • 0 replies
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3rd Party Router

I know that this has been asked before, but I still do not see a clear answer since every discussion seems to immediately veer into techspeak and an alphabet soup of acronyms. So I seek a simple direct answer.   I have the bundle. I want to add a thi...

doughty by I'm here a lot
  • 64 Views
  • 1 replies
  • 0 likes

Comcast officially unveils its new XB10 Gateway and XER10 Router

Here's some really cool news: Comcast has finally unveiled its new DOCSIS 4.0 / Wi-Fi 7 gateway -- the XB10.   https://www.lightreading.com/cable-technology/comcast-unveils-first-docsis-4-0-gateway-tests-high-fidelity-video-   This new gateway is bas...

-G- by Resident Expert
  • 8639 Views
  • 14 replies
  • 6 likes

IP address blacking out wrong content

Hello,I am located in Fredericton, New Brunswick.I am trying to watch programming that is available outside of the Toronto region but for some reason my IP address seems to think I’m located in Toronto.I am able to access this content from my phone w...

jobro329 by I've been here awhile
  • 757 Views
  • 15 replies
  • 0 likes

Slow Upload Speed

I have Rogers Xfinity Internet 150-Unlimited. I'm getting very good download speeds (usually greater than 300 Mbps), but my upload speed is usually pretty bad. I just carried out an internet speed test on two of my devices and the average upload spee...

RAB12 by I'm here a lot
  • 235 Views
  • 3 replies
  • 0 likes

Wifi 6 on Gateway (Gen 2) issue

What is going on with WiFi 6 and my XB7 Gateway with Ignite Internet Gigabit-Unltd plan (1GB/200MB)?   The download/upload speedtest on my Win 11 laptop, about 5' from the Gateway, was fairly consistent at 707/172, but starting about a month ago the ...

Bplayer by I'm a trusted contributor
  • 100 Views
  • 2 replies
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Rogers Advanced Security behaviour

I have activated Advanced Security.  That's a good thing.  My thinking is that the  6 attacks in the past week targeting a specific PC on my home network was blocked by this service.  I suspect (but could be wrong) that had the Advanced Security fail...

deansj by I've been here awhile
  • 149 Views
  • 1 replies
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Resolved! XB8 Gateway questions

Hello: I have the XB8 gateway with a 2 Gbps download speed at home.  I connected port 4 (2.5GB) to my Home Business Switch and I'm getting proper speeds for some of my main computers that have 2.5 GB ethernet cards.  I also have other devices connect...

fixplease by I plan to stick around
  • 145 Views
  • 2 replies
  • 0 likes

Wwe network not working on Roger’s wifi

Wwe network is not working on my internet connection. When I turn the wifi off on my devices it works no problem. Tried incognito mode, different browsers and devices. The only solution is to turn off wifi and watch.Anyone else having this issue?

Jd51 by I've been around
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Resolved! Xfinity app for router configuration is a terrible idea

I just recently upgraded from the legacy Internet 300 plan to the newer Xfinity 1G plan which, in order to facilitate the increased upload/download speeds, came with new router hardware.   I want to say that whomever it was that decided a phone app s...

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Llethander by I've been here awhile
  • 352 Views
  • 5 replies
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Rogers Xfinity Gateway (Gen 3)

Hello Rogers Team, can you get me shipped the Rogers Xfinity Gateway (Gen 3) to replace my current Gen 2 internet connector. The speed achieved is ver disappointing and we need to also improve WiFi connectivity with our devices. Thanks!     ***Edited...

McMmmm by I've been around
  • 167 Views
  • 1 replies
  • 0 likes

Fibre Optic Inet & TV

A rather specific question but, here goes...Your contractor spent months installing fibre optic cables to each and every condo unit at Manulife (44 Charles St West Toronto) including my parent's. I was there when the 'final' check was done in their u...

Irish6240 by I've been here awhile
  • 143 Views
  • 1 replies
  • 0 likes

Resolved! Rogers Xfinity Internet 1.5 Gigabit upload speed

Does anyone knows the upload speed for this plan ? Rogers Xfinity Internet 1.5 Gigabit It used to be 50mbps but now i am seeing higher speeds after Rogers rebranded to Xfinity ..      ***Edited Labels***

Mayoo by I plan to stick around
  • 197 Views
  • 1 replies
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Changing the default subnet on my modem/router

Hi all, I need some information regarding the setup of my Rogers modem: We connect via VPN to our company’s network.  Our IT department is telling me that I need to change the default subnet on my modem/router from 192.168.0.x to another subnet (pref...

tboucher002 by I've been here awhile
  • 344 Views
  • 5 replies
  • 0 likes

Resolved! Port Forwarding

I am perplexed by the complexity of configuring port forwarding on TG4482A. What used to be a simple task of entering the IP address of the destination device and port range now requires an Ignite app and selecting the device from the dropdown list. ...

Arekitect by I plan to stick around
  • 15377 Views
  • 33 replies
  • 5 likes