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Resolved! Paying for Gigabit, getting 1/2 the speed...

I have been paying for Gigabit internet, yet that maximum download I get is usually around 600Mbps (which is not horrible, but only 60% of what I am paying for.  Also my upload speeds, I am lucky if I get 15Mbps, only 50% of the advertised speed.  Ye...

Feejai by I Plan to Stick Around
  • 360 Views
  • 13 replies
  • 0 likes

A question about rogers ignite tv and internet

If I have a movie saved on my computer in MP4 format, is there anyway that I can play it on my tv through the wifi or some other way that doesn't involve me running a cable from my computer to the tv? 

RyeEncoke by I Plan to Stick Around
  • 17 Views
  • 0 replies
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Wifi Agreement with rogers -Home Office Wifi

I have a agreement with rogers about the home office wifi, I though of it as a great deal to get for my house but soon later I found out about how awful is the wifi experience I have. I wasn’t satisfied with the wifi and called rogers for cancelling,...

Windwang by I've Been Here Awhile
  • 138 Views
  • 6 replies
  • 1 likes

No reliable Wifi and little help from Rogers.

I live in Collingwood Ontario. I had a Gb wifi service installed two weeks ago. Immediately, within minutes, of the installation technician completing the install I had problems. I can’t stream tv for more than 5-10 minutes without the service droppi...

SteveGio by I'm Here A Lot
  • 85 Views
  • 6 replies
  • 0 likes

Moca Network Installation Problem

So I have recently bought a Screenbeam Moca 2.5 adapter   https://www.amazon.ca/Actiontec-Bonded-Network-Adapter-Ethernet/dp/B08ML634YB/ref=pd_lpo_2?pd_rd_i=B08ML634YB&psc=1   My Router was XB7 Generation 2 and I have the Moca function enabled. Previ...

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2.4 switch to 5g

I have a tablet connected by 2.4g, but some things streaming from my tablet is choppy, would switching to the 5g help with the choppiness?If so how would I go about changing it? Some apps require the 2.4 such as my security camera so I don't want to ...

gordow by I Plan to Stick Around
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  • 1 replies
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Ongoing poor connection - Support/technicians aren't helpful

I've been dealing with poor connection speeds, outages, and packet loss for almost two years that I've lived in the L3T postal code. I've had at least 5 technicians visit my house and contacted Rogers support numerous times. Lately, I've been contact...

jpersaud by I've Been Around
  • 42 Views
  • 1 replies
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Rogers Ignite WiFi Gateway Modem (Gen 2) - Lan Port 4 - No Connection

I just got this modem in the mail, plugged it in and I'm successfully connected to the internet.   The LAN ports 1-3 work.    The problem I'm having is,   the LAN port 4, the red one, whenever I plug an Ethernet cord in LAN port 4, I get no internet ...

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rinry by I've Been Around
  • 812 Views
  • 3 replies
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Unstable ping and Latency issues on both Ethernet and WiFi

Hello all, In desperate need of some help with ping and latency issues on a hardwire ethernet connection and WiFi. For the past two weeks, I have had unbelievably unstable ping and latency while playing rocket league to the point where it is almost u...

jkrupa by I've Been Around
  • 83 Views
  • 4 replies
  • 0 likes

POOR NETWORK AND WORSE SUPPORT

Down again here in London.  Was down for 3 hours 2 days ago in the middle of the day. I don't know how they think they can claim the best network when they continually have downtime and outages.   This isn't acceptable anymore and someone needs to be...

DrMcNasty by I've Been Here Awhile
  • 61 Views
  • 2 replies
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XB7 Bridge Hidden WiFi

Has anyone noticed that their XB7 whole in bridge mode still outputs a hidden Wifi network. Have tried to disable the wifi but a hidden network will continue to show.       ***Edited Labels***

AccordXTC by I'm a Reliable Contributor
  • 1018 Views
  • 4 replies
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Intermittent WiFi Disconnects

Our wifi goes on and off all day long. Constantly dropped from Zoom. Television watching is a nightmare. Many technicians sent but the problem is never solved. So tired of poor internet service.     ***Added Labels***

How to Manage Connected Devices on Modem

How can I sign in to my local network and see all devices that has been connected to my Modem and manage these devices? in case I want to manage any connection to any devise and and by applying a time limit or daily schedule?   please advise    *** E...

Majd by I've Been Here Awhile
  • 40 Views
  • 1 replies
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Unable to Wireless Print After Changing to Ignite Modem

A little rant, but more so, reaching out for some WiFi help/advice.....   Started with Ignite bundle 5/7 ago and running 1gbs; express set-up went smooth, added devices to the Gen2 gateway with ease  - including my Canon laser Printer, its listed as ...

leonjulie by I've Been Here Awhile
  • 6201 Views
  • 38 replies
  • 1 likes

Potential Service Interruption in Ottawa, ON.

Cable and internet is down for 2 hours. What happened? When is the ETA for restoration? Both went down this morning at 9:30 AM September 22, 2022 in Glen Cairn Kanata.I called this morning and service doesn't know.Btw I am using my Bell cell phone.  ...

Vernstd by I've Been Around
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  • 2 replies
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Email deactivated

My email was deactivated and spent over 4 overs on the phone trying to get it resolved. No one seems to be able to help restore it   *Added Labels*

How to change UDP timeout on Rogers CODA-4582U

I have Rogers internet with the Hitron CODA-4582U modem. Also using it as a router (in "residential gateway" mode). Need to increase the UDP timeout on this router to 300seconds since voip phones on the network are becoming unreachable then reachable...

icedroit by I Plan to Stick Around
  • 335 Views
  • 13 replies
  • 0 likes