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Reverse DNS lookup works, Forward DNS lookup does not

I have been able to use my DNS name to lookup my IP address. Last time this was working on Mar 6. Today I can still do reverse lookup but forward lookup failed. Switching to the google dns server does not help. I rely on this forward lookup so my pho...

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Slow Speeds 1.5GB - Went from fast to crawling slow instantly.

Hi   I (mostly) haven't had any issues with Internet the past year+ on Rogers. I was downloading through usenet at high speeds for roughly an hour, and then all of a sudden the speed dropped.   I can no longer even make a connection to my newsgroup. ...

Ignite Internet - Can't Connect to Work VPN

Hi there,Can someone please help me. I recently switched to Ignite Rogers and all of a sudden my work laptop will not connect to my work VPN anymore. I’ve called rogers many times and they say they don’t deal with VPN issues. I don’t know what to do ...

AoAlex by I've been around
  • 2868 Views
  • 3 replies
  • 0 likes

Resolved! VPN setup on Hitron CODA-4582-U (1A)?

As per title. I have the Hitron model CODA-4582-U (1A) with 802.11 a/n/ac Mixed and I can't setup my VPN on it. On the Hitron settings, nothing shows VPN settings in any of the tabs.  I have P***VPN and Hitron is not on their list. My current package...

Ghost23 by I'm here a lot
  • 1511 Views
  • 2 replies
  • 0 likes

Resolved! Unable to connect to certain websites and to work using VPN

I have Rogers 500u package and it has been working fine for a long time. For the last two weeks I'm unable to connect to certain websites and especially to my work network using VPN (company provided laptop with CISCO VPN). Some of the sites I could ...

bckk by I've been here awhile
  • 11604 Views
  • 8 replies
  • 1 likes

A valid government website is blocked

Hello,  The Canada government website - https://cic.gc.ca which redirects to https://clegc-gckey.gc.ca after login, is getting blocked in my laptop. The following error is shown "Security check failed For your protection GCKey employs security checks...

Short DHCP lease from Rogers causing brief internet disconnects

Hi There,   I currently have a case escalated with @RogersHelp, but the twitter team suggested I ask here in the community if anyone else has or noticed this problem. The problem I'm having is that Rogers is issuing a DHCP lease that is only 1 hour l...

gisuck by I'm a reliable contributor
  • 3485 Views
  • 3 replies
  • 0 likes

openVPN slowness

Wife needs to connect to OpenVPN for work (in uSA). Recently upgraded to newest modem and gigabit speed when we ran into the speed issue. Not sure how long its been going on. She is pulling 20 to 40mb download speeds while on OpenVPN, without the VPN...

drj2 by I've been here awhile
  • 1242 Views
  • 5 replies
  • 0 likes

horrible speeds over VPN

Hi, I recently switched to Rogers gigabit from Bell. I have a CODA-4582 modem, firmware 2.0.10.34T6. I frequently work from home connecting to work over a Cisco VPN. Everything is much slower compared to when I was on Bell and compared to a friend us...

hoek by I plan to stick around
  • 14787 Views
  • 66 replies
  • 0 likes

Resolved! Ignite Active time

A few weeks ago Discord could be seen under the Active section when my son was on his computer along with YouTube. It show "x" amount of hours for each.Now it's been a week and Discord does not show anymore and YouTube says only 5-10 mins. However hi...

jenka by I've been here awhile
  • 1570 Views
  • 6 replies
  • 0 likes

VPN client keeps disconnecting

I've been having an issue with my VPN client constantly disconnecting/reconnecting. I have a CODA-4582U in bridge mode, through a switch and a Meraki MX65W. It seems that the ICMP keepalive packets aren't making it to the VPN gateway. A wireshark sho...

EricPuse by I've been around
  • 1225 Views
  • 1 replies
  • 0 likes

VPN on Ignite modem

I just subscribed to NordVPN and wondered if it's possible to set it up on my Ignite modem.  Thanks!

hdiddy by I've been around
  • 1556 Views
  • 1 replies
  • 0 likes

Anyone using PIA's VPN with Ignite internet?

I'm considering switching from cable to Ignite, but saw the thread on probs using VPN's on the Ignite system ("Issues with Connecting to VPN w/ Ignite").  PIA works great with the internet I get with cable, called Ignite 75, but I expect it's differe...

Bob7 by I plan to stick around
  • 2978 Views
  • 6 replies
  • 0 likes

CODA 4582U VPN SMB

CODA 4582 with latest firmware (7.1.1.37) in bridge mode on business 1 Gbit service   Service is stable for 8 - 16 hours and then various traffic over the VPN gets slowed down / dropped   The modem was recently replaced and the problems persist   Pow...

SteveB61 by I've been here awhile
  • 1580 Views
  • 3 replies
  • 0 likes

Download speed drastically slower on ALL Apple devices

Hello There, on all  of my Apple devices ( macBook Air, iPad and Apple TV ) the download speed test results are drastically slower by comparison to the download speed tests done on other ( non-apple ) devices on my home network. My Linux computer and...

Darios by I plan to stick around
  • 3069 Views
  • 8 replies
  • 0 likes

Throttling RTMP to Twitch

Hello,   I'm curious if any other Twitch broadcasters are experiencing this issue with Rogers.  I get 250 down / 20 up consistently and my upload to Twitch will start to drop frames/packets if I exceed around 3000 bps, which is not even a 1/4 of my u...

RedLir by I plan to stick around
  • 31270 Views
  • 188 replies
  • 1 likes

Connecting through VPN on a connected router not working

Hey everyone!   Rogers Modem: Hitron CODA-4582U TP-Link Router: Archer C9   Goal: Connect the above router to the Rogers modem/router so that I can have a separate WIFI network that goes through VPN, while the original Rogers modem/router goes throug...

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