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Download Speed 3.07 MBPS???

Our internet has always been hit or miss for the Wifi, but recently even wired connection is terrible. Playing any video games i have packetloss up to 10-12%. Speed test shows download speed of 3.07 mbps and upload of 945mbps. No vpn connected. Tried...

CJ35 by I've been here awhile
  • 141 Views
  • 1 replies
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XB7 modem (Arris TG4482A) fan speed

Hello,Yesterday I replaced my Hitron Coda 4582 with XB7 modem and noticed that fan inside the XB7 running at full speed all the time, modem is worm not hot, the spinning fan it's very loud, I can hear it in the next room. Restarting modem doesn't hel...

krotki by I'm here a lot
  • 2930 Views
  • 10 replies
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Resolved! XB7 in bridge mode. Which port?

I would like to connect my XB7 in bridge mode with my router   I heard I can do it with ONLY ONE PORT 1) Please confirm which port should I use? - I read online  -  it must be port #1. Is it left bottom port if you look from the back? (next to 2.5 gi...

savinmy by I've been here awhile
  • 11617 Views
  • 18 replies
  • 1 likes

Resolved! How do I disable WPS in Ignite modem?

So, WPS is a security risk. Does anyone know where the option to disable it is in the settings? Tech support says you can't disable it, but I am not sure that is true.       ***Edited Labels***

Shadowbeam by I've been here awhile
  • 548 Views
  • 3 replies
  • 0 likes

Why can't Rogers ever solve any issues?

It's a hard pill to swallow when you've been dealing with the same problems with Rogers for over a decade with a ton of work/troubleshooting done yourself, and no resolutions. I'm starting to think Rogers just counts on people to give up and accept t...

bigdee2015 by I plan to stick around
  • 867 Views
  • 6 replies
  • 1 likes

Intermittent Disconnecting and Reconnecting

I'm an existing Rogers customer, maybe for 10+ years so we got the switch over to Rogers Ignite quite late (about a month ago). Switched from the legacy modem and red tv-box to the XB7 White Modem Router and the Tiny Black Wifi TV Box.   Right after ...

CiscoVo by I've been here awhile
  • 37943 Views
  • 89 replies
  • 5 likes

3rd Party Router and Ignite TV

I have a fairly simple question but in all my reading back and forth I just can't seem to find a simple answer. Which makes me think the question is not so simple lol. And I am not sure if this best belongs in Internet or Ignite TV so I am tagging @C...

DrMike by I'm a trusted contributor
  • 6677 Views
  • 13 replies
  • 0 likes

Problem with XB7 LED Indicator lights?

I have an XB7 and for the last couple of days the white LED indicator light at the top is not on. The modem however appears to be working OK - I have what seems to be full internet connections, my UL and DL speeds are as expected, and I can't see any...

DrMike by I'm a trusted contributor
  • 409 Views
  • 3 replies
  • 0 likes

Resolved! Change DNS IP for CGM4331COM

Hi, I cannot find the option to change DNS to my custom DNS server on CGM4331COM which I recently received as a replacement for Hitron Coda.  I'm using my own DNS server hosted locally with an ad filter and configuration for my local devices. Also, I...

MarynaT by I've been here awhile
  • 9356 Views
  • 20 replies
  • 0 likes

ROGERS XB7 BRIDGE OR GATEWAY NEW

Hello, I have a few questions…   first, my Xb7 gateway sucks in my older house lots of rooms and a separate garage outside from house about 150 feet from gateway and down a level….   I have the coaxial connection to my modem/gateway… I was curious do...

Blackyonder by I've been here awhile
  • 312 Views
  • 2 replies
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Resolved! Download speed has be reduced by more than 50%

I subscribe to the Ignite Internet 1.5 Gigabit service and typically get 2.0 Gbps download speed.On Friday Feb 2, 2024 my system did a speedtest at 2:45a.m. and my speed was 1.99 Gbps at 2:51p.m another test was done and it was down to 983 Mpbs. Sinc...

Screenshot_20240206-140410.jpg Screenshot_20240206-140424.jpg
kwGuy by I plan to stick around
  • 938 Views
  • 6 replies
  • 0 likes

Rogers & PlayStation Issue

Currently on Ignite 1 Gbps plan. Modem is an XB7 and I use that equipment (don't have my own third party router). Seems that since the end of January I've been having issues connecting to online play with either my PS4 or PS5. Every time I have to lo...

Tad by I'm here a lot
  • 5618 Views
  • 16 replies
  • 0 likes

internet freezing a little , but speed is ok

Hi,I just switch from FIDO (75M download speed, modem CODA 4582 ) to Rogers (150M download speed, Ignite WiFi modem Gateway gen 2),  I use wired  connection  to my computer and wireless connection  to my tablet. The issue is video offten freezing whe...

starca by I've been around
  • 241 Views
  • 1 replies
  • 0 likes

Getting 1.5 GB Internet Speeds

Hi all,   I have a question about Ignite modems and speeds. I recently was upgraded to 1.5GB Ignite internet but I know that my current setup will only allow a max of 1GB speed (my computer's NIC is maxed at 1GB; and my cables are only Cat5). So, I ...

DrMike by I'm a trusted contributor
  • 12725 Views
  • 22 replies
  • 1 likes
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