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Switched Modem XB7 to XB8

Just had my modem switched to try to help overcome a drop-out issue.  Was only able to get 600-700 mbps on the old modem, but now getting 1300mbps on devices that support wifi6e.  Also system logs and wifi spectrum analyzer are working again on the m...

Grwebster by I plan to stick around
  • 751 Views
  • 10 replies
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Resolved! Unable to Wireless Print After Changing to Ignite Modem

A little rant, but more so, reaching out for some WiFi help/advice.....   Started with Ignite bundle 5/7 ago and running 1gbs; express set-up went smooth, added devices to the Gen2 gateway with ease  - including my Canon laser Printer, its listed as ...

leonjulie by I've been here awhile
  • 30724 Views
  • 56 replies
  • 2 likes

Resolved! Radio is still on even if WIFI is turned off.

I use rogers ignite xb7 modem only as a gateway with a separate DLink acting as router for home network (wired - ethernet based). I have turned wifi off on the xb7 modem (both 2.5GHz and 5GHz). What I have noticed is that the radio is still up - chec...

techx15 by I've been here awhile
  • 4223 Views
  • 15 replies
  • 0 likes

Help with MoCA setup understanding

Hello All,   I apologize in advance if this has been answered before (I have gone through a ton of posts here and other forums) but had questions that I'd be grateful if answered for complete understanding. I just moved to a townhouse and unfortunate...

hb3593 by I plan to stick around
  • 4125 Views
  • 22 replies
  • 0 likes

How fast can internet service be provisioned?

HelloI currently have Rogers Ignite tv for 4k and stuff with xb7. Tv only, no internet.Unfortunately due to extreme incompetence, both DSL and Fibre (FTTH) from Bell are out of the question. A 7th tech is coming tomorrow.... yes 7th...How fast can Ro...

Fe34a68be by I've been around
  • 332 Views
  • 1 replies
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Wifi Pods

I have 1.5 Gig package with Rogers, XB7 router and have been using 3 of those pods that are supposed to extend coverage. I was having connection issues (teams meetings where I dropped out/frozen) so started to investigate - the Ignite App was actuall...

dgrh52 by I've been here awhile
  • 597 Views
  • 3 replies
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Resolved! How do I receive 1.5 Gbps on PC?

I'm a new Ignite Internet 1.5 Gigabit customer.    Rogers' technician installed a Nokia Optical Network Terminal (ONT) in my basement to which, my 2nd floor's ethernet cable is connected. The 2nd floor's wall ethernet port is connected to the Ignite ...

Vanana by I'm here a lot
  • 9682 Views
  • 26 replies
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Persistent Dropped Internet

I am having ongoing issues with my XB7 modem. I was working perfectly for the first month or so and then for the last 2 weeks it will appear to drop internet connection and cycle through starting up again. I have watched the light change from solid w...

tjachr by I've been here awhile
  • 1577 Views
  • 10 replies
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Resolved! Ignite Wi-Fi Guest Access

Really want to set up a separate guest Wifi network with its own password instead of giving guests access to the main Wi-Fi and then assigning their devices to the guest profile which makes no sense. Once they have the password they can add any devic...

Resolved! Rogers Ignite Guest Network

Hi Is there a way that wifi shows to option for the connection A regular and  Guest (for Visitors) Using Rogers Ignite gateway Gen 2 Thanks   *Added Labels*

navdipgill by I've been around
  • 3265 Views
  • 2 replies
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Download Speed 3.07 MBPS???

Our internet has always been hit or miss for the Wifi, but recently even wired connection is terrible. Playing any video games i have packetloss up to 10-12%. Speed test shows download speed of 3.07 mbps and upload of 945mbps. No vpn connected. Tried...

CJ35 by I've been here awhile
  • 410 Views
  • 1 replies
  • 0 likes

XB7 modem (Arris TG4482A) fan speed

Hello,Yesterday I replaced my Hitron Coda 4582 with XB7 modem and noticed that fan inside the XB7 running at full speed all the time, modem is worm not hot, the spinning fan it's very loud, I can hear it in the next room. Restarting modem doesn't hel...

krotki by I'm here a lot
  • 3905 Views
  • 10 replies
  • 0 likes

Resolved! XB7 in bridge mode. Which port?

I would like to connect my XB7 in bridge mode with my router   I heard I can do it with ONLY ONE PORT 1) Please confirm which port should I use? - I read online  -  it must be port #1. Is it left bottom port if you look from the back? (next to 2.5 gi...

savinmy by I've been here awhile
  • 14664 Views
  • 18 replies
  • 1 likes
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