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Forum Posts

Modem Suddenly Blocking Website

I have Rogers ignite modem/router and all of a sudden we do not have access to website audible.ca. I have logged into the modem/gateway and there are no parental controls that have been added. Model: CGM4140COM. Any ideas how to stop websites being b...

KPS1 by I've Been Around
  • 158 Views
  • 1 replies
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Discontinuation of Ignite WiFi Hub Website

Why is Rogers stopping the Ignite WiFi website on 7 June (or is that 6 July)? I find this useful and quicker to use than the app.   *Added Labels*

chank by I Plan to Stick Around
  • 204 Views
  • 2 replies
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Ignite modem channel box is grayed out

I have a 1gb Internet with rogers but all I'm getting is a little over 200mbps download on WIFI. I tried several tweeks to improve my WIFI download speed but didn't help. I logged into the ignite box to try changing the channel but both the Auto and ...

aelzein by I've Been Around
  • 217 Views
  • 1 replies
  • 0 likes

Technicolor XB6 / XB7 -- Blank stats?!?

Have of you with a Technicolor XB6 or XB7 gateway ever seen anything like this in "Gateway > Connection > Rogers Network"?     I wasn't sure what to make of this when I first saw this on my Technicolor XB6 about two months ago.  (Initially, I only s...

Technicolor_XB6-blank_stats.jpg
-G- by Resident Expert
  • 1006 Views
  • 7 replies
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Ignite Modem Logs

Anyone understand why I don't see any logs on the browser interface?   Troubleshooting->Logs   When I go and try to look at the System Logs for the last 90 days, I get one entry: GUI: User: xxx login2021/8/13 13:06:57Notice   And that's after multipl...

CODA-4582U - Custom DNS

I have setup Adguard as a service on my Mac and it requires me to put the IP address in my DNS settings. However, when I do this and save, the traffic isn't being routed to the IP.  Am I missing a step? I included a screenshot of where I am entering ...

Screen Shot 2021-08-10 at 3.58.34 pm.png

Resolved! Can't Access 192.168.0.1 on a Wired Connection

Hello, I am trying to set up an Asus RT-AX88U. When I set up my Surface Pro 7 with an ethernet cord (Internet is connected, and I can go to other sites), I get a message "This site can't be reached" when I try to go to 192.168.0.1. On wifi, I can get...

ToxikRick by I Plan to Stick Around
  • 4189 Views
  • 17 replies
  • 1 likes

Can't Log In to XB7

just got gigabit gpon installed today, trying to log in to the modem and keep getting incorrect password   I know its usually admin & password to log in but I've also tried my WiFi password and the easy connect password but no luck.   I'm assuming il...

Tysonhela by I've Been Around
  • 703 Views
  • 1 replies
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No internet when I'm using 2.4Ghz only

This all started when I received the new Rogers Rocket Modem to support higher internet speeds. Since getting the modem, I've had multiple issues with my smart switches..namely, I can't connect them to the "new" wifi network.   I did some quick troub...

MycohF by I've Been Here Awhile
  • 1249 Views
  • 3 replies
  • 0 likes

WPA2 to WEP

Hi, I need to change my router's security to WEP for it to work with an older software that doesn't support WPA2. How would I change this setting?     ***Edited Labels***

CODA - Constant factory resetting

Hey folks..   I'm pretty aggravated with Rogers hardware. It seems that i am constantly (at least 4 times/year) returning my modems due to defects. Thankfully I rent because I would NEVER take a chance at buying one of these bricks.  Currently I have...

bigdee2015 by I Plan to Stick Around
  • 896 Views
  • 1 replies
  • 0 likes