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Modem Suddenly Blocking Website

I have Rogers ignite modem/router and all of a sudden we do not have access to website audible.ca. I have logged into the modem/gateway and there are no parental controls that have been added. Model: CGM4140COM. Any ideas how to stop websites being b...

KPS1 by I've been around
  • 5222 Views
  • 21 replies
  • 1 likes

What is the default password for the XB8 modem in bridge mode?

I have tried every combination of admin/password, admin/Password, etc etc and nothing works. When it was in gateway mode the default password was 'password'. I had a relative try his bridged XB8 modem by logging into http://10.0.0.1 and he has the sa...

echoxxzz by I plan to stick around
  • 2483 Views
  • 13 replies
  • 0 likes

Website Not Intuitive

When I finally got logged into my modem, I noticed it is not intuitive at all. And the rogers website is definitely not intuitive either. I just wanted to be able to change my DNS server, but couldn't find out in the modem settings how to do that. I ...

bbacle by I've been around
  • 279 Views
  • 1 replies
  • 0 likes

Resolved! Cannot Change Wi-Fi Settings on XB7

So I have been told that I can no longer change any of my wifi settings on my XB7 using the web interface?   All interactive areas are greyed out, I can't change the SSID, password, channel, or mode.  my 2.4Ghz network only broadcasts wifi g/n (5Ghz ...

nuklz96 by I've been here awhile
  • 2816 Views
  • 8 replies
  • 0 likes

Resolved! Adjusting Wi-Fi channels on 3rd Gen white/silver modem

I just got the new 3rd gen modem and I need to change the wireless channels, it says to use the app but the app doesn't have those settings. I have tried factory resetting and setting up through the web service and it works for 30 seconds, then it lo...

Enabling DMZ

Hello, This should be fairly straightforward, tell me what I'm doing wrong?Find my WANIP address using whatismyip.com (done)Open Ignite HomeConnect --> Connect --> View WiFi equipment --> advanced settings --> DMZ --> Select enable (done)Provide IP a...

dbutcher2 by I've been here awhile
  • 1885 Views
  • 5 replies
  • 0 likes

Resolved! Change default IP address

Hello I’m moving from bell to Roger’sI have dozens of smart home devices under 192.168.2.1… instead of resetting them.. I’d like to just change the default IP address to be the same as what I had on Bell.. and hopefully all devices would connect .. I...

mzn by I've been here awhile
  • 3319 Views
  • 1 replies
  • 0 likes

WiFi Modem Exchange?

How can i exchange my wifi modem Easy Connect 02256, it is not working properly.   Henry   **Labels Added**    

5205162 by I've been around
  • 443 Views
  • 1 replies
  • 0 likes

Gateway Time Incorrect

When I log into the gateway and go to Gateway > Connection > Rogers Network, the local time is off by an hour. Did Rogers fall back a week early?     ***Edited Labels***

Haywood by I've been here awhile
  • 604 Views
  • 1 replies
  • 0 likes

No internet when I'm using 2.4Ghz only

This all started when I received the new Rogers Rocket Modem to support higher internet speeds. Since getting the modem, I've had multiple issues with my smart switches..namely, I can't connect them to the "new" wifi network.   I did some quick troub...

MycohF by I've been here awhile
  • 2723 Views
  • 5 replies
  • 0 likes

Lorex Camera System

Lorex camera system D871A8 not showing on list of devices when trying to port forwardingDevice does show up when logging in to modem at 10.0.0.1 but cannot do port forwarding here       ***Edited Labels***

lorex by I've been around
  • 557 Views
  • 1 replies
  • 0 likes

Resolved! Discontinuation of Ignite WiFi Hub Website

Why is Rogers stopping the Ignite WiFi website on 7 June (or is that 6 July)? I find this useful and quicker to use than the app.   *Added Labels*

chank by I plan to stick around
  • 1044 Views
  • 2 replies
  • 0 likes

Ignite modem channel box is grayed out

I have a 1gb Internet with rogers but all I'm getting is a little over 200mbps download on WIFI. I tried several tweeks to improve my WIFI download speed but didn't help. I logged into the ignite box to try changing the channel but both the Auto and ...

aelzein by I've been around
  • 1274 Views
  • 1 replies
  • 0 likes

Technicolor XB6 / XB7 -- Blank stats?!?

Have of you with a Technicolor XB6 or XB7 gateway ever seen anything like this in "Gateway > Connection > Rogers Network"?     I wasn't sure what to make of this when I first saw this on my Technicolor XB6 about two months ago.  (Initially, I only s...

Technicolor_XB6-blank_stats.jpg
-G- by Resident Expert
  • 2263 Views
  • 7 replies
  • 0 likes

Ignite Modem Logs

Anyone understand why I don't see any logs on the browser interface?   Troubleshooting->Logs   When I go and try to look at the System Logs for the last 90 days, I get one entry: GUI: User: xxx login2021/8/13 13:06:57Notice   And that's after multipl...

CODA-4582U - Custom DNS

I have setup Adguard as a service on my Mac and it requires me to put the IP address in my DNS settings. However, when I do this and save, the traffic isn't being routed to the IP.  Am I missing a step? I included a screenshot of where I am entering ...

Screen Shot 2021-08-10 at 3.58.34 pm.png

Resolved! Can't Access 192.168.0.1 on a Wired Connection

Hello, I am trying to set up an Asus RT-AX88U. When I set up my Surface Pro 7 with an ethernet cord (Internet is connected, and I can go to other sites), I get a message "This site can't be reached" when I try to go to 192.168.0.1. On wifi, I can get...

ToxikRick by I plan to stick around
  • 8510 Views
  • 17 replies
  • 1 likes

Resolved! Can't Log In to XB7

just got gigabit gpon installed today, trying to log in to the modem and keep getting incorrect password   I know its usually admin & password to log in but I've also tried my WiFi password and the easy connect password but no luck.   I'm assuming il...

Tysonhela by I've been around
  • 2731 Views
  • 1 replies
  • 0 likes
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