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Modem Suddenly Blocking Website

I have Rogers ignite modem/router and all of a sudden we do not have access to website audible.ca. I have logged into the modem/gateway and there are no parental controls that have been added. Model: CGM4140COM. Any ideas how to stop websites being b...

KPS1 by I've Been Around
  • 1477 Views
  • 14 replies
  • 0 likes

Resolved! Change default IP address

Hello I’m moving from bell to Roger’sI have dozens of smart home devices under 192.168.2.1… instead of resetting them.. I’d like to just change the default IP address to be the same as what I had on Bell.. and hopefully all devices would connect .. I...

mzn by I've Been Here Awhile
  • 108 Views
  • 1 replies
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Resolved! Cannot Change Wi-Fi Settings on XB7

So I have been told that I can no longer change any of my wifi settings on my XB7 using the web interface?   All interactive areas are greyed out, I can't change the SSID, password, channel, or mode.  my 2.4Ghz network only broadcasts wifi g/n (5Ghz ...

nuklz96 by I've Been Here Awhile
  • 194 Views
  • 7 replies
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WiFi Modem Exchange?

How can i exchange my wifi modem Easy Connect 02256, it is not working properly.   Henry   **Labels Added**    

5205162 by I've Been Around
  • 151 Views
  • 1 replies
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Gateway Time Incorrect

When I log into the gateway and go to Gateway > Connection > Rogers Network, the local time is off by an hour. Did Rogers fall back a week early?     ***Edited Labels***

Haywood by I've Been Here Awhile
  • 182 Views
  • 1 replies
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No internet when I'm using 2.4Ghz only

This all started when I received the new Rogers Rocket Modem to support higher internet speeds. Since getting the modem, I've had multiple issues with my smart switches..namely, I can't connect them to the "new" wifi network.   I did some quick troub...

MycohF by I've Been Here Awhile
  • 1827 Views
  • 5 replies
  • 0 likes

Lorex Camera System

Lorex camera system D871A8 not showing on list of devices when trying to port forwardingDevice does show up when logging in to modem at 10.0.0.1 but cannot do port forwarding here       ***Edited Labels***

lorex by I've Been Around
  • 195 Views
  • 1 replies
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Resolved! Discontinuation of Ignite WiFi Hub Website

Why is Rogers stopping the Ignite WiFi website on 7 June (or is that 6 July)? I find this useful and quicker to use than the app.   *Added Labels*

chank by I Plan to Stick Around
  • 468 Views
  • 2 replies
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Ignite modem channel box is grayed out

I have a 1gb Internet with rogers but all I'm getting is a little over 200mbps download on WIFI. I tried several tweeks to improve my WIFI download speed but didn't help. I logged into the ignite box to try changing the channel but both the Auto and ...

aelzein by I've Been Around
  • 608 Views
  • 1 replies
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Technicolor XB6 / XB7 -- Blank stats?!?

Have of you with a Technicolor XB6 or XB7 gateway ever seen anything like this in "Gateway > Connection > Rogers Network"?     I wasn't sure what to make of this when I first saw this on my Technicolor XB6 about two months ago.  (Initially, I only s...

Technicolor_XB6-blank_stats.jpg
-G- by Resident Expert
  • 1627 Views
  • 7 replies
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Ignite Modem Logs

Anyone understand why I don't see any logs on the browser interface?   Troubleshooting->Logs   When I go and try to look at the System Logs for the last 90 days, I get one entry: GUI: User: xxx login2021/8/13 13:06:57Notice   And that's after multipl...

CODA-4582U - Custom DNS

I have setup Adguard as a service on my Mac and it requires me to put the IP address in my DNS settings. However, when I do this and save, the traffic isn't being routed to the IP.  Am I missing a step? I included a screenshot of where I am entering ...

Screen Shot 2021-08-10 at 3.58.34 pm.png

Resolved! Can't Access 192.168.0.1 on a Wired Connection

Hello, I am trying to set up an Asus RT-AX88U. When I set up my Surface Pro 7 with an ethernet cord (Internet is connected, and I can go to other sites), I get a message "This site can't be reached" when I try to go to 192.168.0.1. On wifi, I can get...

ToxikRick by I Plan to Stick Around
  • 5642 Views
  • 17 replies
  • 1 likes

Resolved! Can't Log In to XB7

just got gigabit gpon installed today, trying to log in to the modem and keep getting incorrect password   I know its usually admin & password to log in but I've also tried my WiFi password and the easy connect password but no luck.   I'm assuming il...

Tysonhela by I've Been Around
  • 1628 Views
  • 1 replies
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WPA2 to WEP

Hi, I need to change my router's security to WEP for it to work with an older software that doesn't support WPA2. How would I change this setting?     ***Edited Labels***

CODA - Constant factory resetting

Hey folks..   I'm pretty aggravated with Rogers hardware. It seems that i am constantly (at least 4 times/year) returning my modems due to defects. Thankfully I rent because I would NEVER take a chance at buying one of these bricks.  Currently I have...

bigdee2015 by I Plan to Stick Around
  • 1345 Views
  • 1 replies
  • 0 likes