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Forum Posts

Remove Charges

I cancelled my account and returned my equipment, but rogers still charged me for the next month. I keep trying to phone in an cancel, but my transfers get disconnected or last over 2.5 hours. I have spent over 11 hours over 3 phone calls, but have n...

Rogers Installation Technician Cancelled appointment on day of.

Today I had a scheduled rogers internet appointment booked for between 10am to 12pm. About 10:30am rolls around and I get a call from the rogers technician stating that he got the wrong work order. He cannot install my fibre internet. Told me I would...

GummyDonut by I've Been Here Awhile
  • 239 Views
  • 4 replies
  • 1 likes

Cancellation Fee for Home Internet

Please stop cheating !!!!   I enrolled through rogers home internet 10 months ago and now they have asking for $500 as cancellation charges for this useless connection.    *** Edited Labels ***

TJ231 by I've Been Around
  • 96 Views
  • 1 replies
  • 0 likes

Wifi Agreement with rogers -Home Office Wifi

I have a agreement with rogers about the home office wifi, I though of it as a great deal to get for my house but soon later I found out about how awful is the wifi experience I have. I wasn’t satisfied with the wifi and called rogers for cancelling,...

Windwang by I'm Here A Lot
  • 438 Views
  • 8 replies
  • 1 likes

How do I get access to my Rogers emails after cancelling my account?

We recently cancelled internet service and ever since have been redirected to Rogersmemberscentre website to login. When I try to enter my email, Rogersmembers centre says: "The account id you entered is invalid"     I can get into the yahoo email ac...

jferras by I've Been Here Awhile
  • 4669 Views
  • 7 replies
  • 1 likes

Resolved! Business Internet Early Cancellation Fee

This might be a long one so please bare with me. I will be out of town (Toronto) for a while so I called rogers to cancel my home internet and they told me I have to pay 42/month for the remaining 14 months which is 588. I did not know I had a contra...

Peter1124 by I've Been Here Awhile
  • 6546 Views
  • 8 replies
  • 0 likes

My newly swapped modem is not working.

I’ve been having problems with my home internet for months now (very inconsistent download speeds with low upload speeds) so Rogers sent over a technician to check it out.The first modem had issues where it would randomly cut the wifi connection off ...

Mann99 by I've Been Around
  • 2397 Views
  • 2 replies
  • 0 likes

Cancel Rogers/Yahoo Email

I cancelled Rogers internet a couple months ago, I just have TV...I don't want a mail acct. How do I get rid of yahoo rogers email acct???       ***Edited Labels**

mert25-25 by I've Been Here Awhile
  • 3706 Views
  • 3 replies
  • 1 likes