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Forum Posts

Lost SMB NAS Drives After Switching to Ignite

I have two WD NAS drives that were previously 'visible' on my network and used for Time Machine backups for my Macs (running 10.15.7) but disappeared once I switched to Ignite.  Previously they were connected via ethernet directly to the Rogers modem...

AMB_TO by I Plan to Stick Around
  • 0 replies

Only receiving 1/3 of 1.5 Gbps Speeds

Just upgraded to 1.5 Gbps.  Use to be on 1.0 Gbps tier.  Never was able to reach more than 700 even in off peak time.  Speed tests are usually around 500 or so.     When I had 1Gbps I had an Asus AC-86U router which was replaced by an Asus GT-AX6000 ...

BlueJays16 by I Plan to Stick Around
  • 63 replies

Resolved! Adding More Wired Ports on Ignite Modem

Is there any way to add more Ethernet ports ( e.g via a 3rd party switch) to my current 4-port Ignite router without disruption to any of my other services (TV)?Thanks,   **Labels Added**

dblues by I Plan to Stick Around
  • 10 replies

Pros and Cons of XB7 in Gateway vs Bridge mode (with my own Router)

Hi all,   Wanted to get the collective wisdom here. Sorry if this has been dealt with previously.   When I had the older Hitron modem I always used it in bridge mode and had an ASUS AC68U Gigabit router (which I still have boxed away). When I switche...

DrMike by I'm a Trusted Contributor
  • 7 replies

Rogers & PlayStation Issue

Currently on Ignite 1 Gbps plan. Modem is an XB7 and I use that equipment (don't have my own third party router). Seems that since the end of January I've been having issues connecting to online play with either my PS4 or PS5. Every time I have to lo...

Tad by I've Been Here Awhile
  • 5 replies

Email problem transferring to Ignite Internet

I recently upgraded from separate Rogers Internet and TV services. The new Ignite TV and Internet services are bundled into an integrated package. During the update process I lost access to my Rogers Yahoo email account for about 8 hrs, until I repor...

silverhead by I've Been Around
  • 4 replies

Stable Rogers DNS IP Addresses

What are some of the DNS IP Addresses used for Rogers internet? Especially since I'm now on gigabit internet.I've been using the below ip addresses for a few years and have from time to time had issues with slow websites and buffering. I've used thes...

JonSnow88 by I Plan to Stick Around
  • 7 replies

Modem Suddenly Blocking Website

I have Rogers ignite modem/router and all of a sudden we do not have access to website I have logged into the modem/gateway and there are no parental controls that have been added. Model: CGM4140COM. Any ideas how to stop websites being b...

KPS1 by I've Been Around
  • 14 replies

Connecting Ignite WiFi Pods via Ethernet

Can I connect Rogers Ignite Pods to the Modem via Ethernet to improve connection speed?   The tech who installed my Ignite originally told me if I ran ethernet between the modem and the pods, then any devices connected wirelessly to the pod would hav...

Resolved! Rogers Ignite modem latest firmware version

I understand that I can't manually update Rogers Ignite modem firmware, but could someone tell me what the latest version number is?  Mine is currently stating   *Added Labels*

FTTN - Spaghetti Cables to Simplify

Hello y'all I recently got Ignite 1.5Gbs and I'm awaiting my modem.  I live in a condo in midtown Toronto. The previous owner had installed Cat 5e, coax, and cables for phone and a security system. I do not use the coax(no cable) or the phone or the ...

Router/modem login

It would be nice to have Multi-factor authentication to log in to Ignite Router/Modem ,  as I have had someone not from my home change the password for the login.   It has happened 2 or 3 times now so I have to reset modem to get access..   *** Edite...

sierra1989 by I Plan to Stick Around
  • 3 replies

Unbearable Latency Issues

Recently, maybe in the past 3 or 4 weeks I've had unbearable Latency Issues in games and VoIP calls. It doesn't affect any specific game and it's even calls that cut out intermittently and catch up a second later.Latency in games hovers around 80ms a...

Xemnar by I've Been Around
  • 1 replies

MFA is now enabled

I recently received a post at 2:30am that said “MFA IS NOW ENABLED”I was messing with my machine because Rogers lost DNS ability and was down for a long time. We work from home and it was a hard day.   *** Edited Labels *** 

Ignite internet modern block my devices

Very strange thing happened with my ignite internet. My few devices can't connect to internet during runtime. I changed DNS settings then works. I restarted modem, more devices can't connect to internet. I don't know why?   **Labels Added**    

BobbyON by I've Been Here Awhile
  • 1 replies

Anyone having issues with IoT devices after the weekend?

I have a smart AC unit and it was working just fine until the weekend. I have the ignite modem and I suspect there was a firmware update over the weekend as I had to reboot a few times. The AC unit was working fine where I could control it from my ph...