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Rogers Ignite not working - signed up for 2 years

Rogers made me to sign up for 2 years ignite service, now every day we have no internet after 10 pm throughout the night. Daytime also sucks, it is supposed to get a 1.5 G download and I get 300mbps. We pay the highest amount around the world for the...

babraham by I've been around
  • 109 Views
  • 1 replies
  • 0 likes

Internet Slow Speeds?

I've been a long time customer and I've seen this consistently happening where my internet speeds are slowed by incremental amounts over time. I am not saying this is necessarily intentional, but something like 5-6 months ago I paid extra to have spe...

Forget Device

I need to disconnect a device, message keeps informing me that I need to disconnect device first.How do I disconnect a device from the Shaw Ignite app?   *** Edited Labels ***

Blade_27 by I've been here awhile
  • 118 Views
  • 2 replies
  • 0 likes

Unbearable Latency Issues

Recently, maybe in the past 3 or 4 weeks I've had unbearable Latency Issues in games and VoIP calls. It doesn't affect any specific game and it's even calls that cut out intermittently and catch up a second later.Latency in games hovers around 80ms a...

Xemnar by I've been here awhile
  • 12466 Views
  • 67 replies
  • 2 likes

No Internet Service from Rogers Since Move!

Hi everyone,I'm reaching out to the community because I'm at my wit's end with Rogers. Here's what's happening:I initiated a move of my internet services with Rogers, scheduling disconnection at my old address on May 5 and connection at my new addres...

dtamber by I've been around
  • 166 Views
  • 2 replies
  • 1 likes

Fibre to home

HiRogers ran fibre past our house along the road last summer.They also ran fibre up to the house and have a connection box mounted on the house.Just curious how to find out a hook up date.We are located near Windham Centre in Norfolk County Ontario.I...

Swiftrun by I've been around
  • 140 Views
  • 1 replies
  • 0 likes

Unbearably poor reliability

I've had this service for three months. Every month there has been an outage. So far for 2024 the uptime has been 72.7%. Typically uptime is measured in the number of 9s - e.g. 99%, 99.9%, 99.99%, and so on. That is to say, 2x9s (99%) uptime is consi...

Internet not working

I was asked to post my issue here from reddit rogershelp. My internet was relocated on May 1 and it hasnt been working since day 1. Lodged a complain and the tech support keeps giving same response everry time I call “your ticket has been escalated a...

Davesamarth by I've been here awhile
  • 221 Views
  • 4 replies
  • 0 likes

Provisioning issue

Since the Roger’s modem has been installed there’s no internet access till now, every time I speak with a rep they just say that the ticket has been raised and needs to be resolved till then the Roger’s team couldn’t give me any clarification on when...

User1929 by I'm here a lot
  • 337 Views
  • 6 replies
  • 0 likes

MAC Filtering on Gen8

I'm trying to switch an HP Envy 5530 printer from my old Bell wireless router to the new Ignite Gen8 wireless router. It WILL NOT connect! Every time I try, whether with WPS button or keying in the Wi-Fi password, it fails to connect. I can print a r...

grammaDD by I've been here awhile
  • 226 Views
  • 3 replies
  • 0 likes

Unstable Performance

Hi everyone, I'm posting here because I'm having significant performance issues since I moved to a new home in the summer and it has come time to deal with these issues. I have a 1.5gb down connection with a Gen 3 modem. Speedtests at all times of th...

Pingplotter Jan 2024.png
sudz1 by I've been around
  • 629 Views
  • 3 replies
  • 1 likes

Enable port forward to remote desktop connect

Hi, My Requirement: Setting up port forwarding, so that I can connect my windows laptop from different network when I am outside home using a different laptop using remote desktop option.   1.I setup the port forwarding for a one my Windows laptop us...

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Managed Sites Not working

I have added few websites to be blocked , but its not working.? Any idea why?         ***Added Labels***

MAC Filtering

Hello,   I've got 2 devices (3D Printers) that will no longer connect to my wifi. The manufacturer has reviewed log files and they suspect that my router might be filtering the MAC addresses and not allowing the devices to connect. I'm not super tech...

sdyball by I've been here awhile
  • 930 Views
  • 6 replies
  • 0 likes

Internet disconnecting

This is getting a bit more annoying each timeI’m having many short internet disconnects. I’ve had 4 techs come in the past 4 months for the same issues. So far I’ve had my Nokia box replaced. Ethernet replaced. Modem replaced. And the fibre cable cle...

pick by I've been here awhile
  • 157 Views
  • 1 replies
  • 0 likes

Port forwarding on the ignite router/modem

before you tell me to download the ignite app... no... just no... i shouldn't have to launch an app on my mobile phone to control a setting in my internet router/modem when im already sitting on my computer in my modems admin panel, i didn't have to ...

Ldeforge by I'm here a lot
  • 1747 Views
  • 12 replies
  • 2 likes
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