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Nokia fastmile connecting with xbox for gaming

I just set up my fastmile. Speed and everything seems fine, but when I connect my xbox it says NAT type: Moderate and UPnP not successful. Anyone know how to fix it ? I can't play online it just disconnects and speed is really slow. Thanks   **Labels...

gruevlock24 by I've been here awhile
  • 470 Views
  • 2 replies
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Wifi modem solid white light gone

Solid white light on my wifi modem didn’t show on it for 2 days had a weak wifi during that time especially with my nest outdoor cameras kept shutting off n on then I woke up this morning the solid white light was back on ? My speed worked at over100...

Northwind by I've been around
  • 157 Views
  • 1 replies
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Resolved! Email not working after Ignite migration

I migrated to Ignite this weekend.Now my email doesn't work and my home phone voicemail box won't work. I've been trying to fix this for hours as it is very important that I get email back. I've gone through 3 different chat specialists and got cut o...

Flash by I plan to stick around
  • 337 Views
  • 2 replies
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Resolved! disabling dhcp, and going into bridged mode

So, I just got my brand-spanking new modem which, for...reasons, requires an android app to access advanced settings. Once I found the advanced settings, buried in the wifi settings for more...reasons...I notice that there's no option to disable dhcp...

msoulier by I've been here awhile
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  • 6 replies
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Resolved! Rogers Wifi not working since last 4 days

Ignite Internet not working since last 4 days.Already put a complaint but it is not resolved. It's an outage in my area and it is not happening just for me. Really frustrated with the service.   Also the sales rep who sold me the plan told me that th...

Resolved! Connecting My Own Router to ONT for FTTH

I recently switched to Rogers Ignite as my house had access to the FTTH service. The tech came and installed a NOKIA XS-010X-Q and then a Ignite WiFi Gateway (Gen 2), and everything is working fine but I want to use my existing mesh router because it...

Bad Review for Ignite internet.

Hello, my name is Tyler H and I wrote a bad review on your ingite hub app describing the terrible situation i am having regarding internet set up. As per your comment you have asked me to write in this forum. Everything i have said is true weather yo...

Daily Outages Ottawa

I am experiencing internet disruptions daily--all occur in the afternoon and evening, usually after 3pm.  Although it does not last long, these disruptions are constant and repeating from about 2 to 5 or 6 times daily.  No problems indicated by Roger...

Kadam77 by I'm here a lot
  • 3163 Views
  • 13 replies
  • 1 likes

Device I'm using now is not "connected".

I'm using a device on my network right now and it is working fine. It is set up as a fixed address. I called the device "Maxwell" when I set up the fixed IP but now it is listed by its MAC address, and editing doesn't allow me to change it. The devic...

ve3nrt by I plan to stick around
  • 1783 Views
  • 8 replies
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Which Modem?

I just upgraded to the pro level internet with 2 gig speeds.  Not sure it will make any difference for me as the best I can ever get here is around 500 mb/s.  I still have the gen 2 modem.  I am having daily issues with internet dropouts, and I wonde...

Grwebster by I plan to stick around
  • 670 Views
  • 3 replies
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XB6 cable Modem replacement

I was working with my Net Gear vendor trouble shooting our connection to the Rogers cable Modem.  We upgrade to 1.5GB this year and since then we have added additional devices.  However we are seeing great connection speed from the cable modem to the...

MAS47 by I've been here awhile
  • 774 Views
  • 7 replies
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What number a Ignite 1GB plan should show in Speed test?

I tried wireless, wired, laptop, mobile phone - I see 1GB nowhere!! The maximum down I saw was 245mbps on my laptop(wireless).  Connecting the same laptop using the Blue wired connection, brought down the speed to 195mbps.  Upload speed remained 32mb...

Resolved! Extremely Slow Up-load speeds on XB8 modem

Extremely low upload speeds of < 1Mbps  on XB8 with 1.5GB plan.Normally around 53 Mbps. Rebooted modem twice but same results. Anyone experienced same issue?. This just started a few days ago. See attached results from various Rogers Server locations...

Speed test 09-06-24.jpg
rjmaxim by I plan to stick around
  • 493 Views
  • 3 replies
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Latency Issue

I'm having horrible intermitting lag/latency issues often in the afternoon and evenings. I just recently switched over from Fido to Rogers (as Fido was discontinuing their internet services).Here's a recent tracert from tonight: Tracing route to www....

PB99 by I've been here awhile
  • 353 Views
  • 2 replies
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Resolved! Not getting Ignite 500 speeds via Ethernet to PC or Laptop

Forced to switch to Rogers. Ignite 500 plan. I have a desktop PC (Windows 10) and a faithful Laptop (Windows 7). When connected by a short, brand new, CAT6A Ethernet cable (and the red port of the XB8 Ignite gateway), I get nowhere near the 500Mbps s...

kiki95r by I plan to stick around
  • 3018 Views
  • 25 replies
  • 0 likes

Internet and Tv crashing

Since Thursday August 22 around 10pm our internet has dropped almost every 3-4 hrs sometimes twice an hour. I contacted customer service and they helped for a bit. Then they said OH! there is outages in your area and we will email when it comes back ...

JrB1679 by I've been here awhile
  • 336 Views
  • 2 replies
  • 0 likes
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