I have been with Rogers Ignite Wifi for a few years and I am currently experiencing poor wifi connectivity as it keeps going on and off numerous times. The Ignite Gateway keeps going offline! This has happened for over a week now. I believe it is due...
So am I the only one that uses scheduled downtime on a Rogers Ignite modem? I have a set of scheduled downtimes set on my son's iPad so he is not on it all the time. It would normally be disabled from 0000-1200 each day. However, I notice that the do...
I recently made the switch from Bell to Rogers, choosing the 1.5Gb/2years promo. During the online setup process, there was a box that said if checked, Rogers would cancel Bell's service for us. I thought great, that's gonna be less work for me! I ev...
Hi All, We seem to have internet dropping rather frequently. Our Ignite TVs are fine, just internet dropping on a rather frequent basis here in Woodbridge. Anyone else experiencing this? This also happens when on 5G network with podcasts cutting o...
Solid white light on my wifi modem didn’t show on it for 2 days had a weak wifi during that time especially with my nest outdoor cameras kept shutting off n on then I woke up this morning the solid white light was back on ? My speed worked at over100...
I just set up my fastmile. Speed and everything seems fine, but when I connect my xbox it says NAT type: Moderate and UPnP not successful. Anyone know how to fix it ? I can't play online it just disconnects and speed is really slow. Thanks **Labels...
What are some of the DNS IP Addresses used for Rogers internet? Especially since I'm now on gigabit internet.I've been using the below ip addresses for a few years and have from time to time had issues with slow websites and buffering. I've used thes...
I'm a new Ignite Internet 1.5 Gigabit customer. Rogers' technician installed a Nokia Optical Network Terminal (ONT) in my basement to which, my 2nd floor's ethernet cable is connected. The 2nd floor's wall ethernet port is connected to the Ignite ...
Ignite Internet not working since last 4 days.Already put a complaint but it is not resolved. It's an outage in my area and it is not happening just for me. Really frustrated with the service. Also the sales rep who sold me the plan told me that th...
I currently have the Ignite Internet Gigabit 1.5 package using the XB6 (the first ignite modem, Gen1) - I also have a Google Nest mesh setup (Gen 2) - not the Pro but not the first Google Wifi mesh. I have bridged my Rogers modem, and I have 6 Googl...
I migrated to Ignite this weekend.Now my email doesn't work and my home phone voicemail box won't work. I've been trying to fix this for hours as it is very important that I get email back. I've gone through 3 different chat specialists and got cut o...
Do I get to keep my current rogers email address when switching from my current rogers package to a comparable rogers ignite package *Added Labels*
I've had this service for three months. Every month there has been an outage. So far for 2024 the uptime has been 72.7%. Typically uptime is measured in the number of 9s - e.g. 99%, 99.9%, 99.99%, and so on. That is to say, 2x9s (99%) uptime is consi...
Bulk services activation and Modem Install Very disappointed (is not the actual term for what I am going through right now), There is minimal responsibility or ownership from Rogers in terms of assisting or solutioning. From a consumers POV this ...
I had a 7-year old modem. getting 20MB/s on downloads using Nord VPN Upgraded to the new modem and new Ultimate 1GB package. Download speeds of 20 KiB Run speedtest.net and with VPN on it tells me 878MB/s Reset the modem to factory. Reconfigured e...
Constant internet outagesConstant lag spikesGaming is not even viable due to EXTREME latency spikesStreaming is unbearable due to EXTREME latency spikesWorking from home is an absolute mess! Reporting this to the BBB and CCTS (CRTC) as the service h...
I recently switched to Rogers Ignite as my house had access to the FTTH service. The tech came and installed a NOKIA XS-010X-Q and then a Ignite WiFi Gateway (Gen 2), and everything is working fine but I want to use my existing mesh router because it...
Hello, The Canada government website - https://cic.gc.ca which redirects to https://clegc-gckey.gc.ca after login, is getting blocked in my laptop. The following error is shown "Security check failed For your protection GCKey employs security checks...
Hello there! So I upgraded my modem at the end of last year, and now I just found out that I cannot connect my old HP printer to wifi. I printed out the printer's failed wifi connection report, and the report says that I need to add the MAC address t...
Have been on service for about two years with no major issues. Renewed in September.Almost immediately, started having connection issues. Needing to reboot modem nightly. But that usually fixed things - albeit - SUPER ANNOYING.Finally, last night - r...