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Forum Posts

Lack of email support from Rogers needs attention

I would like to register a major complaint with Rogers regarding their email service. Until September 4, 2022, I had no idea that email technical support was a purchased service from Yahoo for Rogers. What that means is that if you have a severe tech...

Cannot send emails from one of my accounts

I need specific help with one of my email accounts. I've reviewed all the help on both Rogers and Yahoo websites with no success. How can I contact by email, somebody who can help me?   I have an email account ( which will not a...

i75Dave by I'm Here A Lot
  • 6 replies


I haven’t been getting my emails from rogers can. you check my back end I feel there my be a problem with my instant messaging device to server to cloud for employees that work from home , I feel the ransome where from serial number from manufacturer...

larexpo by I've Been Here Awhile
  • 1 replies

Email deactivated

My email was deactivated and spent over 4 overs on the phone trying to get it resolved. No one seems to be able to help restore it   *Added Labels*

Correct credentials needed

I am unable to gain access to my @ email address. I have had this account for over 20 years.  In attempt to access my email on my phone I am being prompted to "enter credentials" and when I do it brings me to the Yahoo sign in page, I veri...

oreo29 by I've Been Here Awhile
  • 2 replies

Rogers Email Inaccessible

What has happened to my Rogers email account?  After 20 years of being a Rogers customer, I suddenly can't access my email.  Yesterday it was accessible, today it's not.  What is going on?      ***Added Labels***

Resolved! Getting a Rogers Email account

I was just wondering if Rogers still has email accounts as I have the Gigabit service and am not sure if I get one.   How does one set one up or log in?  Is it web based?   Thanks   *** Edited Labels ***

Alex4161 by I'm a Reliable Contributor
  • 9 replies

Email quits after ignite upgrade

Upgraded to ignite about 3 days ago. Everything seemed to go smoothly except for a couple of hiccups with wifi coverage and reprogramming 2 Logitech remotes. However I suddenly realized that after 2 days email was not working on both rogers and yahoo...

rammer by I Plan to Stick Around
  • 1 replies

Adding a new email to my account... help!

I am trying to add a new email to my account and every single possible password configuration I try says invalid account . I am about to scream! Please help and before anyone suggests...I realize you must have a capital letter, lower case, and two sp...

DanaKorba1 by I've Been Around
  • 29 replies

How do I get access to my Rogers emails after cancelling my account?

We recently cancelled internet service and ever since have been redirected to Rogersmemberscentre website to login. When I try to enter my email, Rogersmembers centre says: "The account id you entered is invalid"     I can get into the yahoo email ac...

jferras by I've Been Here Awhile
  • 7 replies

Email Forwarding email address

Hi Everyone...   I am looking for the option to forward a email address, but to no avail. When I log into the web portal, the option to forward your email has disappeared.  Can someone confirm this?  I know if you had pre...

Connecting '' email to Outlook on Windows 10

 Hi Everyone, My friend has connected his email address using Outlook on Windows 10.  Email flows perfectly fine, using IMAP.  Both the Inbox receives emails, and when we checked on the website, emails were all there, sent...

Rogers email spam filter

Hello community. In the last ~2 weeks, I’ve been getting a ton of spam sent to my Rogers mailbox…anywhere from 5-10 per day. Prior to these last 2 weeks, I wasn’t getting any spam at all. Does anyone know if Rogers changed their spam filtering settin...

toolcubed by I'm a Senior Contributor
  • 11 replies

Can't Access Email

I've tried signing into my rogers yahoo email and cannot get access, via mobile and desktop. I run into the "Sorry, the username or password you entered don't match our records. Please try again."   When I go to reset my password, it doesn't even rec...

Scott2080 by I've Been Here Awhile
  • 3 replies

Resolved! Can’t Send/Receive Email

Mail GMAIL ACCOUNT ADDRESS IN CANADA UNABLE TO SEND & RECIEVEON ROGERS MAIL INFORMATION LOCATION   connected internet browser non developer Status iPhone iOS    *Added Labels*

Can't Add Second Email Account!

Keep getting an error message when trying to add second email account. Nothing is working. Tried two different browsers, cleared cashe, and nothing! I'm about to scream!