I had upgraded to Ignite Internet at the beginning of April and have been having horrible reliability ever since. Latency figures all over the map and frequent disconnects of varying lengths (10 seconds to 30 minutes). Audio/video conferencing is int...
Hey everyone, So out of nowhere tonight, got hit with some massive download speed & latency issues. If the connection is barely used, latency to google dns, for example, hovers around 40-45 ms. As soon as I start using the connection, with a speedtes...
Hi guys, for the past two months I've been experiencing high latency with my connection around 7-11pm, and my Internet gets pretty slow compared to what I get during the day. I am on the Gigabit plan with Ignite Internet, when running a speed test du...
I have not been getting my full speeds lately. Started about last month. We usually get 500mbps down and 20mbps up. Recently our speeds fluctuate a lot and are not very consistent but it is mostly our upload speed. We had really bad issues not long a...
Hi All; I am in the GTA and have been experiencing slow speeds since Oct 2021 when I switched from 500U to Gigabit. I have a XB7 modem Technicolor CGM4331COM with HW Version 2.0 Street to house cable changed 18 months ago House to modem cable changed...
So until a few days ago, I was a Fido customer but I have been experiencing internet service that is highly degraded for over a month. Customer service could detect this from their end and every technician that came in confirmed this issue was coming...
Hi Rogers Community,I upgraded my home internet package and received a new xb7 modem two days ago. After using it for a day I found the latency was very high and unstable, leading to a bad gaming experience, so I decided to restart the modem. I resta...
Every night at 12:22 am and then again at 12:24 am, I get lag spikes and on the xbox, will end up with 1% packet loss after the 2nd spike. This happens every night without exception. We have no software running or back ups being done on the network. ...
in the last month or more on the xbox one playing nhl 21 we expereince lots o high pings and lots of player delay and guys feel heavy and slow very sluggish so i have ran a few tracert tests can anyone tell me if there is anything that will cause thi...
Hi, I am reaching out in hopes someone may have some insight into my issue. Ever since getting ignite about a year ago, I get weird lag while playing FPS games. Hard to describe but basically it takes a second for things to register, example if i sho...