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Forum Posts

Network device usage monitoring

This is a shot in the dark, but figured I'd ask.   Is there any type of firmware that can be installed on the modem to monitor device usage?   I have intermittent issues where TV begins to lag,  and although I can see which devices are connected,  I'...

DBCOM by I've Been Around
  • 627 Views
  • 1 replies
  • 0 likes

Internet caps suspended due to COVID19

I don't have Rogers Internet, but this looks good for those who do and have data caps. https://globalnews.ca/news/6673413/coronavirus-rogers-data-overage-fees/?utm_medium=Facebook&utm_source=AM980London     ***Added Labels***

OLDYELLR by I'm a Senior Advisor
  • 3582 Views
  • 33 replies
  • 0 likes

Wi-Fi not Working MyRogers App Showing 0 MB Remaining

The Internet has been down since this morning. I called customer service, rebooted the Modem a few times, and still couldn't solve the problem. MYROGERS APP prompt: 0 MB Remaining , door-to-door service can solve this traffic problem? My Rogers Plan ...

zhy by I've Been Around
  • 1968 Views
  • 10 replies
  • 0 likes

Resolved! No internet service to work from home

Hi,   We moved into a new apartment last week (March 23rd), the technician came by on the 24th and dropped off a modem but said he can't come inside to link the fibre cable into my apt due to the virus, which I totally understand. (This is a brand ne...

David49 by I've Been Here Awhile
  • 2258 Views
  • 4 replies
  • 0 likes

Internet daily usage explanation

I'm looking at my monthly usage and some days the download is very low and some days its higher. For example,low is in the hundreds and high is in thousands. When I'm gone all day, its low, when I'm home or on my phone using Wi-Fi, its higher. Is thi...

87pontiac by I Plan to Stick Around
  • 672 Views
  • 1 replies
  • 0 likes

Lan Map

Is it possible to see my real time network connections and data transfer rates / device on Rogers?   ***Added Labels***

Bilko by I Plan to Stick Around
  • 881 Views
  • 1 replies
  • 0 likes

Rogers - Extremely High Internet Usage - Recent Crackdown

I have seen a few posts where Rogers seem to forcefully disconnecting customers with higher usage than the average Rogers internet user. One customer recently received a termination warning for uploading over 7TB within three months. I recall a simil...

lurker_test by I Plan to Stick Around
  • 5590 Views
  • 21 replies
  • 0 likes

Data Overage Error - Why did it occur & How to quickly Fix it?

My usage states 30,000 MB / 295 GB, It appears Rogers have recreated their own measuring stick of 100 MB = 1GB instead of 1,000MB = 1GB. Morons, like Rogers make these horrific errors. Ask Rogers to check your usage in MB and in GB. You may find Roge...

eddie by I've Been Around
  • 4644 Views
  • 48 replies
  • 1 likes

Does this network setup work for time being?

Hi,   New Rogers customer. Need some help confirming that my network will work as intended. I am currently running most of my house off wifi as cable enters corner of home and I do not have any other cable outlets! (at least until I am willing to beg...

Resolved! Managed hubs/switches

I currently have a simple Cisco 16-port hub between my Rogers Hitron Cable Modem and the household LAN. I believe I could upgrade this hub to a device which would have the ability to report to me (to my system) the bandwidth usage of each device conn...

Philip144 by I Plan to Stick Around
  • 4343 Views
  • 13 replies
  • 0 likes

Question for Suspend Internet Usage

I would like to setup access to my home internet to stop for a certain period time at night and then restart.  I have a teenager that stays up to late on the internet.  Something like stop internet from 11PM to 6AM.  If it can be targeted at a device...

jb43 by I've Been Here Awhile
  • 1874 Views
  • 3 replies
  • 0 likes

Gigabit Availability in Etobicoke?

Wondering if someone could give some insight.  Currently awaiting Gigabit upgrades for our unit as we have the 500mb placeholder.  The agent's said it should be by the end of this year, but still haven't heard anything concrete.  Our postal code is M...

J-MP by I've Been Around
  • 1153 Views
  • 1 replies
  • 0 likes