Hi Everyone,I’ve been in a new build home for almost three years and we have both Rogers and Bell fiber coming to our house.The Bell fiber is full speed with almost symmetric down and up but for Rogers, fiber which we currently have, it switches to c...
No idea where else to share this because nobody at any level of Rogers customer or technical support has any idea how to resolve this.On June 10, I received an unsolicited call from Rogers in which they offered to replace my older Ignite modem with a...
I applied for new broadband connection and installation was completed last Friday(May 17th). Post installation Technician mentioned some provisioning issues and told an Internal ticket was raised to rectify the issue, which should be fixed in 24 Hour...
Hi everyone,I'm reaching out to the community because I'm at my wit's end with Rogers. Here's what's happening:I initiated a move of my internet services with Rogers, scheduling disconnection at my old address on May 5 and connection at my new addres...
I was asked to post my issue here from reddit rogershelp. My internet was relocated on May 1 and it hasnt been working since day 1. Lodged a complain and the tech support keeps giving same response everry time I call “your ticket has been escalated a...
Since the Roger’s modem has been installed there’s no internet access till now, every time I speak with a rep they just say that the ticket has been raised and needs to be resolved till then the Roger’s team couldn’t give me any clarification on when...
I had recently move to new place and since rogers ignite home internet was available , i decided to opt for that. At first, it seemed smooth, i got a prompt response to get enroll and device was also sent to me within 2 days. However, after i receive...
This is the most underly anoying thing ever. It takes 4 days?? For my wifi to he requested and take a ticket? I wanted internet for my new appartmenet but now im stuck reading books and struggling to not blow through my data. If anyone has any help r...
We have been waiting for Rogers to fix this provision ing situation for 11 days. How long do they expect us to wait. Very disappointing with any services I have received. Perhaps it’s time to move to Bell? ***Edited Labels***
We are on day 8 with no internet or TV. Rogers, is a $34 billion company & can't figure it out! I have spent over 7hrs on the phone, 2 Technicians in house and Roger support just keeps saying "24hrs". I am beyond fed up with this money hungry company...