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Forum Posts

Issues with JUST World of Warcraft

We recently just had a technician in from Rogers to check what's going on after 4 calls to technical support about having 400+ ping in World of Warcraft. Other games are absolutely fine such as CS:GO which gives me 30-40 ping.Upon calling the 4th tim...

Chris1997 by I've Been Here Awhile
  • 126 Views
  • 4 replies
  • 0 likes

Latency Spikes in PC Gaming

Hello, I am experiencing intermittent high latency between modem and ISP at the first hop.  How might one escalate this to Rogers and or further diagnose this issue? Intermittently, I get between 120-500ms latency spikes that last a few seconds in on...

AaronMT by I Plan to Stick Around
  • 217 Views
  • 6 replies
  • 0 likes

Brutal latency/ping Recently

I am wired, with the gigabit package and all of the sudden have gotten constant ping spikes for over the last few days. I haven't been able to play any games online because the crazy ping spikes and latency make it completely unplayable. My speeds ar...

t27c by I Plan to Stick Around
  • 34214 Views
  • 956 replies
  • 1 likes

High Latency in the Evening

Hi guys, for the past two months I've been experiencing high latency with my connection around 7-11pm, and my Internet gets pretty slow compared to what I get during the day. I am on the Gigabit plan with Ignite Internet, when running a speed test du...

Branden_ by I've Been Here Awhile
  • 609 Views
  • 4 replies
  • 0 likes

Ethernet jittering suddenly making online games impossible

This all started about a week ago, or at least that's when I noticed it since that's when had most recently played an online game after a few single player games. This has never happened before then and whenever I play something online my ping will s...

Need help with ongoing packet loss issue

My Setup Running a CODA-4582U in bridge mode, connected to an ASUS router providing both wired/wireless connectivity to home devices.  Both my home and work PCs are wired, as are my PS5 and XBox One.  The rest of the family (wife and 4 kids) each hav...

Effayy by I Plan to Stick Around
  • 510 Views
  • 5 replies
  • 0 likes

Packet loss when Games/Working from home

At this point I'm unsure how too approach this problem.   The family has been through 3 tech's at this point, multiple times saying it's not an issue on their end. We've been told over the phone that they don't see any packet loss what so ever, howev...

Upload is impacting QOS gaming

I've had gigabit internet for several years. My speed are a respectable 950Mbps download. My son is an avid gamer and uses the QOS service on my Asus GT-AX11000 router. My download activity does not impact him. However if I'm uploading files to multi...

MyAxman by I Plan to Stick Around
  • 2429 Views
  • 5 replies
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Xbox one and nhl 21 high pings

in the last month or more on the xbox one playing nhl 21 we expereince lots o high pings and lots of player delay and guys feel heavy and slow very sluggish so i have ran a few tracert tests can anyone tell me if there is anything that will cause thi...

Lag while online gaming (CSGO/valorant)

Hi,   I am reaching out in hopes someone may have some insight into my issue. Ever since getting ignite about a year ago, I get weird lag while playing FPS games. Hard to describe but basically it takes a second for things to register, example if i s...

LL14 by I've Been Around
  • 1047 Views
  • 1 replies
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Lag with Wireless Turned On

All,   I was wondering if anyone can help.  My son and I each play online games.  He plays Fifa and I play Path of Exile.  It seems that we both get major lag and stuttering in game play.  We have Gigabit service and we are both connected via Etherne...

bob99991 by I'm Here A Lot
  • 4059 Views
  • 14 replies
  • 0 likes

Cannot access Blizzard games and some websites

Getting an error message that usually happens when there is a local ISP issue.  Assuming other Rogers users are not able to connect to battle.net or Blizzard games.   *** Edited Labels *** 

Issues with port forwarding a gaming server

Hello, I am trying to setup a Minecraft server but I am having issues with connecting to it via my public IP address. The game server itself is up and running on my PC and I can successfully connect to it via my minecraft client by using my local IP ...

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HEAVY Intermittent disconnects

I have had the top internet package(1Gbps) with Rogers since the middle of May of this year and it has not worked without frequent intermittent disconnecting yet. So far I have spent approximately 45 hours on the phone and have had 7 visits from regu...

awall90 by I've Been Here Awhile
  • 1707 Views
  • 6 replies
  • 1 likes

Resolved! Should my CMTS latency look like this?

I was trying to diagnose online gaming rubberbanding problems I've been experiencing only lately.  While using PingPlotter, I noticed this pattern for my latency at f798:80c (I THINK this is the CMTS?)Image of PingPlotter graph :   Is it normal for ...

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MrOuellet by I've Been Here Awhile
  • 2789 Views
  • 5 replies
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My internet drops every 15 seconds for 5 seconds. Please help

Hey guys, i'm hoping someone can help me. I'm not the most tech savvy and i've had rogers send 3 techs over to my place in the last 45 days. Still no luck. Let me see if i can explain the issues as best I can.   I have the Hitron CODA-4582U. I have n...

Resolved! Node issues resulting in getting spanked in Rocket League. Yargh.

Been running into what appears to be a node issue this evening.  Have had a ping running against my first hop, which I'll assume is the node.  Pings have spiked as high as ~500ms, but they're all over the place.  No packet loss, just wicked ping spik...

MIRRRRR by I Plan to Stick Around
  • 4060 Views
  • 30 replies
  • 0 likes