I recently got the Rogers ignite service was unable to connect to ethernet from basement to get modem upstairs.Soo I purchased the Starlink 2.5 Moca adapter kitStarLink MoCA 2.5 Ethernet Adapter, Full-Duplex Gigabit Ethernet, 2 Pack (MN2525) https://...
Hi, I'm trying to open a couple of ports on my router for my PC for gaming. I tried open the ports on the app through the phone, it says the ports were opened, but when I check if the ports are open via 'telnet' command in cmd, they say it's closed,...
I recently made the switch from Bell to Rogers, choosing the 1.5Gb/2years promo. During the online setup process, there was a box that said if checked, Rogers would cancel Bell's service for us. I thought great, that's gonna be less work for me! I ev...
I am currently on 1gb internet with the Ignite WiFi Gateway Gen 2 does anyone know if i increase my speeds to the 1.5 or 2.5 if 1) I am provided a new modem or if my existing one can handle the speeds 2) Do i need a tech to come to my house and ins...
Hi All, I just got a XB7 router and I want to set it up correctly. I have not yet hooked it up and I don't plan to until I can figure out whether it will work for me or not. Firstly, can I change the Private LAN base address? From what I have r...
44+ hours since installation appointment, 12:00 July 27, 2023, and still no service. Contemplating contacting Bell and resuming services with them. **Labels Added**
I have received my new Ignite internet modem. Unfortunately, I don't have a smart phone to install the app. Can the installation be done by a PC? *Added Labels*
Hello y'all I recently got Ignite 1.5Gbs and I'm awaiting my modem. I live in a condo in midtown Toronto. The previous owner had installed Cat 5e, coax, and cables for phone and a security system. I do not use the coax(no cable) or the phone or the ...
Hello. I recently got the new ignite bundle with 1.5 gigabit and the white gateway modem. I made an inquiry several months back and @Datalink provided a ton of knowledge which made some things clearer to me. But with the ignite setup we had to change...
Why am I being charged for initial installation and set up on my first bill when I did not receive that service? How can I be refunded my money. **Labels Added**
I am a beginner, not familiar with Wi-Fi or networks. I am looking at my Ignite Wi-Fi network and I see a list of 6 offline "Generic Brand Windows PC/Laptop" that have connected to my Wi-Fi. Each of these computers/laptops appear to have a different ...
Hi, Rogers app is unable to connect to my my modem ( shows incorrect password) as I recently changed modem password. I tried to log in with new password but was unsuccessful. Could someone please explain why is it happening? ***Edited Labels***
I am buying a Smart TV (Samsung 55" S95B 4K QD-OLED TV) and I want to connect it to the Internet with an Ethernet cable, because that provides a more stable signal than WiFi. The co-ax cable for the NextBox for the old TV is plugged into an Arris T56...
My WIFI is fine. I am attempting to set up a new device and I have no idea how to get the security key so I can get the internet up and running. **Labels Added**
Hi All,I am looking to replace my Rogers Modem and ideally, optical node with my Ubiquiti EdgeRouter 4.Presently I am unaware of what purpose the Optical Node provides and if it can be replaced by using a SFP directly into the ER4. I am aware of the...
I'm still sticking around. My current set up is with Digital TV, legacy Internet 500Mbps and a Home Phone configuration. The internet gateway is in an upstairs bedroom and the Home Phone modem is in the basement running to a home alarm system. I'm us...
Hello, Why are we forced by Rogers to only use their own DOCSIS modems? I have an awesome Netgear Nighthawk CAX80 that supports DOCSIS 3.1 but Rogers is blocking WAN access to it on purpose. It seems they won't allow me to get a DHCP lease/traffic ...
Apologies if this is answered earlier. I tried to get an answer from below, but no luck. Ethernet wall jacks questionConverting Cat 5e to Ethernet I will be moving rogers internet services to a newly constructed home. Home comes with six cat5e thro...
Hello,I have the newest ignite modem, I think it’s XB7 or whatever. By technicolor.After significant troubleshooting the past few days I was able to connect. The modem Rogers Network status page shows that there is a connection and has an IPv4 and IP...
Hello, Modulation: UNSUPPORTED (cannot acquire downstream channel lock): I signed my parents up for Rogers 1Gb internet yesterday. The modem arrived today. But it can’t acquire a downstream channel lock. When I login to it and view the Rogers Netwo...