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Resolved! Configure DNS on Ignite Router

I use DnsForFamily to limit exposure to inappropriate websites. For this to automatically work on every device in my network, I need to configure the DNS settings on the router, for IPv4 and IPv6. Is this possible with the Ignite router/modem? I don'...

Bismillah by I've been around
  • 107 Views
  • 2 replies
  • 0 likes

Moca with Ignite

Hello. I recently got the new ignite bundle with 1.5 gigabit and the white gateway modem. I made an inquiry several months back and @Datalink provided a ton of knowledge which made some things clearer to me. But with the ignite setup we had to change...

moca-1.jpg moca-2.jpg
JiveMiguel by I plan to stick around
  • 4209 Views
  • 9 replies
  • 0 likes

Rogers Ignite Portforwarding not Working

Hi, I'm trying to open a couple of ports on my router for my PC for gaming. I tried open the ports on the app  through the phone, it says the ports were opened, but when I check if the ports are open via 'telnet' command in cmd, they say it's closed,...

shrekitnam by I've been around
  • 3446 Views
  • 11 replies
  • 1 likes

Globe smart plug installation

Would someone please share clear simple instructions on adding globe smart plugs to my rogers home system . Thanks    **Labels Added**    

rhealey1 by I've been around
  • 251 Views
  • 1 replies
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MoCA Rogers internet problems

I recently got the Rogers ignite service was unable to connect to ethernet from basement to get modem upstairs.Soo I purchased the Starlink 2.5 Moca adapter kitStarLink MoCA 2.5 Ethernet Adapter, Full-Duplex Gigabit Ethernet, 2 Pack (MN2525) https://...

bblythe by I've been here awhile
  • 402 Views
  • 2 replies
  • 0 likes

Speed upgrade do i get a new modem?

I am currently on 1gb internet with the Ignite WiFi Gateway Gen 2   does anyone know if i increase my speeds to the 1.5 or 2.5 if 1) I am provided a new modem or if my existing one can handle the speeds 2) Do i need a tech to come to my house and ins...

joejenkins by I've been here awhile
  • 11339 Views
  • 16 replies
  • 1 likes

Setup XB7 (Gen 2)

Hi All,   I just got a XB7 router and I want to set it up correctly.  I have not yet hooked it up and I don't plan to until I can figure out whether it will work for me or not.   Firstly, can I change the Private LAN base address?  From what I have r...

os3rules by I plan to stick around
  • 1512 Views
  • 9 replies
  • 0 likes

No service

44+ hours since installation appointment, 12:00 July 27, 2023, and still no service. Contemplating contacting Bell and resuming services with them.   **Labels Added**

Ron2005 by I've been around
  • 458 Views
  • 1 replies
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Resolved! How to Set up Ignite Internet Without Smartphone

I have received my new Ignite internet modem. Unfortunately, I don't have a smart phone to install the app. Can the installation be done by a PC?   *Added Labels*

MrAvis by I've been here awhile
  • 18871 Views
  • 31 replies
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FTTN - Spaghetti Cables to Simplify

Hello y'all I recently got Ignite 1.5Gbs and I'm awaiting my modem.  I live in a condo in midtown Toronto. The previous owner had installed Cat 5e, coax, and cables for phone and a security system. I do not use the coax(no cable) or the phone or the ...

Ignite Express Set Up Fee?

Why am I being charged for initial installation and set up on my first bill when I did not receive that service? How can I be refunded my money.     **Labels Added**

Sashki by I've been around
  • 3604 Views
  • 4 replies
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Unable to connect to modem

Hi, Rogers app is unable to connect to my my modem ( shows incorrect password) as I recently changed modem password. I tried to log in with new password but was unsuccessful. Could someone please explain why is it happening?     ***Edited Labels***

IT14 by I've been around
  • 408 Views
  • 1 replies
  • 0 likes

Can I connect Ethernet to Smart TV from Arris T5062 Modem?

I am buying a Smart TV (Samsung 55" S95B 4K QD-OLED TV) and I want to connect it to the Internet with an Ethernet cable, because that provides a more stable signal than WiFi. The co-ax cable for the NextBox for the old TV is plugged into an Arris T56...

kenwyman by I plan to stick around
  • 1960 Views
  • 15 replies
  • 0 likes

WIFI SECURITY KEY

My WIFI is fine. I am attempting to set up a new device and I have no idea how to get the security key so I can get the internet up and running.   **Labels Added**    

MASCOT by I've been around
  • 3911 Views
  • 2 replies
  • 0 likes

Replacing The Rogers Modem and Optical Node

Hi All,I am looking to replace my Rogers Modem and ideally, optical node with my Ubiquiti EdgeRouter 4.Presently I am unaware of what purpose the Optical Node provides and if it can be replaced by using a SFP directly into the ER4.  I am aware of the...

nettech by I've been here awhile
  • 3022 Views
  • 6 replies
  • 0 likes

Resolved! Using Erro 6 Pro's with Rogers Ignite TV and Internet

I'm still sticking around. My current set up is with Digital TV, legacy Internet 500Mbps and a Home Phone configuration. The internet gateway is in an upstairs bedroom and the Home Phone modem is in the basement running to a home alarm system. I'm us...

Sailorman by I plan to stick around
  • 3070 Views
  • 3 replies
  • 0 likes

Resolved! Using your own DOCSIS modem with Rogers

Hello,   Why are we forced by Rogers to only use their own DOCSIS modems? I have an awesome Netgear Nighthawk CAX80 that supports DOCSIS 3.1 but Rogers is blocking WAN access to it on purpose. It seems they won't allow me to get a DHCP lease/traffic ...

MikeJakubik by I've been here awhile
  • 3566 Views
  • 3 replies
  • 2 likes
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