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Forum Posts

Technical Support chat wait times are pathetic

I have Rogers business internet and it goes down literally daily. Most of the time it's 15-45 minutes once or twice a day. Today this is the third time it's been down and all 3 times have been multiple hours. First time I tried support and I was in q...

GypsyJR by I've been here awhile
  • 179 Views
  • 1 replies
  • 0 likes

DNS (reverse) PTR record

Hi, Does anyone know how to setup a PTR record for a static address? I have the Ignite for business Gigabit S1 plan with a static IP and would like to host a mail server. I tried talking with standard internet support and they don't seem to know what...

cybr by I've been around
  • 846 Views
  • 2 replies
  • 0 likes

Business internet and phone line

Rogers never fails to surprise you with their bad service since morning the internet service is down and it has effected several businesses including our business. We have decided to move our services to more reliable service. Cannot take this garbag...

RafatS by I've been around
  • 319 Views
  • 1 replies
  • 0 likes

Fibre Tech Change to your Internet

I just got a call and email from a so called Rogers "consultant". Location: StouffvilleSaying "Rogers Markham PHUB Fibre Upgrade impacting the Internet Connection" and advising that I need to upgrade my plan to accommodate the upgrade. But I already ...

HBjai by I've been here awhile
  • 527 Views
  • 1 replies
  • 0 likes

Business Internet - WiFi Speed Fluctuations

Hello    Got a new Business Internet 500u with new modem:   I started using Rogers Business Internet about a month ago. I currently chose 500u speed and got gigabit WiFi Modem.   Everything is great with internet for the ones connected with cable. On...

i820711 by I've been here awhile
  • 1186 Views
  • 2 replies
  • 0 likes
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