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Node congestion during peak hours?

I recently switched over to Rogers Ignite 1.5gb down and have been noticing a higher ping and inconsistent connection, especially during peak hours. I'm wondering if this is node congestion or if something could be wrong with the line(s). Are there a...

Resolved! HP Printer not connecting to Ignite WiFi with Gen2

Got Rogers Ignite WIFI Gateway Gen2 installed and since then all PCs, Tablets and Cell phones work but my HP Deskjet 3050 printer doesn't. Used USB cable to laptop and ran HP setup. Printer connected to network but it is awaiting an IP address before...

Focused1 by I've Been Around
  • 4 replies

How to disable Rogers Ignite Wifi Hub remote management?

Hi All,Modem details: Model: CGM4331COM Vendor: Technicolor Hardware Revision: 2.0 So I am trying to change my 5Ghz WiFi channel (to 36) and channel bandwidth to 20/40/80/160 option.Firstly those options were disabled for me but I found out on this f...

Intermittent Disconnecting and Reconnecting

I'm an existing Rogers customer, maybe for 10+ years so we got the switch over to Rogers Ignite quite late (about a month ago). Switched from the legacy modem and red tv-box to the XB7 White Modem Router and the Tiny Black Wifi TV Box.   Right after ...

CiscoVo by I've Been Here Awhile
  • 59 replies

MOCA setup problems...

Hello: Thank you everybody that posted on the subject, I did a little bit of reading following the different strings but I am still struggling... I have a very bad wireless internet ('70s condo...) and need reliable service for work. I have a hitron ...

waswithbell by I Plan to Stick Around
  • 22 replies

High Ping/Latency, unable to play game for month now.

Pretty sure I'm not the only one but for the last months or so I have been having high ping/latency during gaming, I play shooter so its crucial to have a low ping.   Called techs to come to my place 3 times already and the last time I was told I'm n...

Lee03 by I've Been Around
  • 3 replies

FTTN - Spaghetti Cables to Simplify

Hello y'all I recently got Ignite 1.5Gbs and I'm awaiting my modem.  I live in a condo in midtown Toronto. The previous owner had installed Cat 5e, coax, and cables for phone and a security system. I do not use the coax(no cable) or the phone or the ...

Resolved! Ping Spikes on ethernet

I have been having issues with my rogers internet for months now. I get really bad ping spikes while gaming connected to ethernet. My current network is setup like this,    I have even tried connecting directly to the modem but I still get ping spik...


Unbearable Latency Issues

Recently, maybe in the past 3 or 4 weeks I've had unbearable Latency Issues in games and VoIP calls. It doesn't affect any specific game and it's even calls that cut out intermittently and catch up a second later.Latency in games hovers around 80ms a...

Xemnar by I've Been Around
  • 1 replies

Wi-Fi Network Non-Existent Wired LAN Ok - Anyone else?

Hi, Our Wi-Fi Network is down on our Wi-Fi Gateway modem. It doesn’t show on the list of available networks. However All wired LAN Connections are working fine. We’re in Ajax.   Is anyone else experiencing the same issue? (I have received some messag...

mmessina1 by I've Been Here Awhile
  • 23 replies

Rogers Yahoo Mail Attachment Names are stripped and Generic

Hi - Hope someone has a suggestion.    When sending email from Rogers Yahoo browser, mail attachment names reach recipients as attach1.pdf, attach2.pdf, attach3.xlsx.  It is keeping the extension type correct, but removing th eactual filename. If I s...

GT_Info by I've Been Here Awhile
  • 5 replies

2.4GHz not working but 5GHz is fine

Since midnight last night, I started to have this issue, tried rebooting the modem several times and it will work for only couple minutes to half an hour and then it goes down again...should I have my XB6 modem replaced?   *Added Labels*

Ignite internet modern block my devices

Very strange thing happened with my ignite internet. My few devices can't connect to internet during runtime. I changed DNS settings then works. I restarted modem, more devices can't connect to internet. I don't know why?   **Labels Added**    

BobbyON by I've Been Here Awhile
  • 1 replies

Resolved! Bufferbloat

  Hi there,   I just had a question about my rogers modem. I have been dealing with issues with latency on ethernet for months please see below for my current network setup. I have a number of devices connected to a gigabit switchboard and multiple a...

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Rural internet

I got rural internet almost a month ago. Right away my internet keeps dropping the connection for 3 to 5 minutes multiple times a day. I called about every other day to complain .they finally sent someone to my house to replace the modem. The tech ju...

Wees by I've Been Around
  • 1 replies