Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Expanded Fibre Network

There is currently a fibre network expansion happing in the north west corner of Norfolk county. The area south of Tillsonburg over towards Courtland. In talking to the sub-contracted install company I am les to believe there is no plan to come up Be...

GCS2024 by I've been here awhile
  • 199 Views
  • 2 replies
  • 0 likes

Nokia FastMile 5G 3.2 Drop 5G Connection to LTE

Hello,   I bought a Nokia FastMile 5G 3.2 and it works fine but I noticed after a little while it drops the 5G connection  and goes to 4G. It will not reconnect to 5G unless I reboot the Nokia FastMile. It sometimes takes few hours to "drop" the 5G, ...

Charly003 by I've been here awhile
  • 212 Views
  • 3 replies
  • 0 likes

Resolved! Getting only one IPv6 address

I use two independent routers on Rogers network. One router works correctly (I use opnsense, but I don't think the problem is related), however when I connect second router it messes up IPv6 network on the first one. I noticed that that second device...

Leone by I'm here a lot
  • 257 Views
  • 5 replies
  • 0 likes

Internet keeps disconnecting for a few minutes

Any others having issues with their internet disconnecting for a few minutes. It has been happening to me for a few months now, randomly. It can happen multiple times per day or once a week. Lately it has been worse and the first disconnection seems ...

jazz54634 by I'm here a lot
  • 374 Views
  • 5 replies
  • 0 likes

Rogers internet service sucks!!!

The internet cabled/wireless going on and off every 5 mins. even with a solid white light on its modem. It is so frustrating and annoying specially when you are a gamer cuz you have to log in your account everytime it was log off by itself. Raised is...

esmie by I've been here awhile
  • 223 Views
  • 2 replies
  • 0 likes

Resolved! Another latency complaint

  C:\Windows\System32>tracert www.google.com Tracing route to www.google.com [2607:f8b0:400b:803::2004] over a maximum of 30 hops: 1 2 ms 1 ms 1 ms 2607:fea8:55dc:9a00:9604:e3ff:fea2:6203 2 53 ms 22 ms 23 ms 2607:f798:804...

wutwhy by I plan to stick around
  • 2006 Views
  • 12 replies
  • 0 likes

Signal drop

Lost signal 6 times in the last 12 hours and has been going on for weeks.....Anyone ???   ***EDITED LABELS***

fisherman by I'm here a lot
  • 982 Views
  • 5 replies
  • 0 likes

Resolved! How do I receive 1.5 Gbps on PC?

I'm a new Ignite Internet 1.5 Gigabit customer.    Rogers' technician installed a Nokia Optical Network Terminal (ONT) in my basement to which, my 2nd floor's ethernet cable is connected. The 2nd floor's wall ethernet port is connected to the Ignite ...

Vanana by I'm here a lot
  • 7983 Views
  • 26 replies
  • 0 likes

Internet keeps disconnecting this week (Scarborough Area)

Hi, This week was quite annoying. The landline internet would randomly disconnect for several minutes and reconnect.   It would happen maybe 1-2 times a day at a random time. Is anyone else having this issue? Either that or my modem is having issues....

user8501 by I've been here awhile
  • 360 Views
  • 4 replies
  • 0 likes

New Nokia modem issues

Just received my new Nokia Fast.ike 5G gateway 3.2. Trying to activate it it won't accept the password! Feel to retune it with a large sledge hammer!   **Labels updated**    

Extremely high latency and slow speeds

I've been having these issues for the past few days. I'm currently on a 500mbps business plan, getting latency in the 800ms+, and speeds varying from 15mbps to 250mbps.Rogers support reps refuse to send out a tech because I don't have Ignite, so they...

rsrevo by I'm here a lot
  • 1919 Views
  • 13 replies
  • 0 likes

Resolved! Rogers Yahoo - Some emails not being received.

An email contact that has sent many messages in the past is no longer able to send me emails. It bounces back to them. I am not able to see their email to inspect the header or see the message. I have tested mail coming from other sources and it seem...

gp_51 by I've been around
  • 1485 Views
  • 10 replies
  • 0 likes

HITRON CODA-5810 WiFi 6 modem

My old modem Hitron CGN3 WiFi Modem was replaced with the HITRON CODA-5810 WiFi 6 modem. I am getting headaches from this new modem. Is there any way to change the settings in the new modem so that it functions like the old modem? I do not care about...

wifi keeps disconnecting

I'm in Oromocto, NB and trying to play Diablo iv but it's not very fun when I'm getting disconnected every 20 minutes.     ***Added Labels***

xdog22 by I plan to stick around
  • 1199 Views
  • 9 replies
  • 0 likes

Nokia fastmile connecting with xbox for gaming

I just set up my fastmile. Speed and everything seems fine, but when I connect my xbox it says NAT type: Moderate and UPnP not successful. Anyone know how to fix it ? I can't play online it just disconnects and speed is really slow. Thanks   **Labels...

gruevlock24 by I've been here awhile
  • 175 Views
  • 1 replies
  • 0 likes

Ignite Internet is 15x slower than it was when we started?

I am not exaggerating. We have been noticing an extreme incline of speed.  This is our old speed. This is our old speed when we got our Ignite 500 plan.   This is our new speed.   This is our current speed on the same plan. We have reset the routers,...

internet old.png internet new.png
cowboyegg by I've been around
  • 318 Views
  • 3 replies
  • 0 likes

Unbearable Latency Issues

Recently, maybe in the past 3 or 4 weeks I've had unbearable Latency Issues in games and VoIP calls. It doesn't affect any specific game and it's even calls that cut out intermittently and catch up a second later.Latency in games hovers around 80ms a...

Xemnar by I've been here awhile
  • 15709 Views
  • 72 replies
  • 2 likes

Outages

We are in our 20th hour of no service. Rogers acknowledged the issue but has given us no info on the problem, no reason for the outage and no expected resolution time. This is ridiculous. Have they even sent a crew out to check the issue? If so they ...

Labels