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Forum Posts

Rogers Upload Increase

Looks like Rogers has filed increased speeds for the TPIAs.     https://www.dslreports.com/forum/r33789702-Rogers-Upload-Increase   Wonder how Rogers is going to do that when it can't provide the advertised (read contract) speeds for its own customer...

Datalink by Resident Expert
  • 2580 Views
  • 10 replies
  • 3 likes

Why can't Rogers ever solve any issues?

It's a hard pill to swallow when you've been dealing with the same problems with Rogers for over a decade with a ton of work/troubleshooting done yourself, and no resolutions. I'm starting to think Rogers just counts on people to give up and accept t...

bigdee2015 by I plan to stick around
  • 856 Views
  • 6 replies
  • 1 likes

Internet service

The worst Internet and customer service on planet earth. Don’t even go for them     ***Edited Labels***

Ahmad3 by I've been around
  • 231 Views
  • 1 replies
  • 0 likes

Customer Service Feedback

Rogers sent me a 5G wireless modem which is unusable because Rogers provides no manuals and no technical support for it either in the box or on-line. Rogers has also failed over the course of a week to connect me with a technical resource to help me ...

MDee7 by I'm here a lot
  • 766 Views
  • 6 replies
  • 0 likes

1.5 GB - Connection drops Gen 2 modem in Heartland Mississauga

I logged a case with Rogers.  As per them there is no issues in the connection. I will get speed up to 700-800MBS despite of I am paying for 1.5 GB connection. They have no solution for sudden connection drop issue. If the they send the technician, a...

rshardha by I've been around
  • 317 Views
  • 2 replies
  • 0 likes

Bulk services activation and Internet Modem Install

Bulk services activation and Modem Install Very disappointed (is not the actual term for what I am going through right now),  There is minimal responsibility or ownership from Rogers in terms of assisting or solutioning. From a consumers POV this  ...

nn21 by I've been here awhile
  • 1145 Views
  • 3 replies
  • 0 likes

Internet Faster, Yet Slower Than Bell In An Important Area

Had our new router installed on Wednesday, November 15, 2023. Right off the bat I had higher latency in games compared to Bell, which is annoying since it now feels like I'm playing on a different server entirely. No point in having faster internet i...

Safwaan by I've been here awhile
  • 533 Views
  • 1 replies
  • 0 likes

5 days without internet

We requested to active our account in a bulky agreement. The technician came on Oct 21st and did the installation wrong. For instance, we found out later he didn’t plugged in the Ethernet cord from the fiber box to the modem. After I called Rogers mo...

Mwres by I've been around
  • 397 Views
  • 1 replies
  • 0 likes

Internet Maintenance Notifications - Feedback

Rogers once again is unreliable. Why does the Senior Leadership commit to making things better; they overpromise and under deliver!!Our wifi has been intermittent yesterday & today. I called and spoke with a live agent who mentioned the issue will be...

Lil69 by I've been around
  • 574 Views
  • 1 replies
  • 0 likes
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