I migrated to Ignite this weekend.Now my email doesn't work and my home phone voicemail box won't work. I've been trying to fix this for hours as it is very important that I get email back. I've gone through 3 different chat specialists and got cut o...
So, I just got my brand-spanking new modem which, for...reasons, requires an android app to access advanced settings. Once I found the advanced settings, buried in the wifi settings for more...reasons...I notice that there's no option to disable dhcp...
Just had my modem switched to try to help overcome a drop-out issue. Was only able to get 600-700 mbps on the old modem, but now getting 1300mbps on devices that support wifi6e. Also system logs and wifi spectrum analyzer are working again on the m...
I have an old iPod that still works, but it can no longer connect to my network. Unlike Telus, Shaw has once again restricted functionality and user options within the app and Ignite/web portal: http://10.0.0.1/. The latest update, CGM4331COM_7.3p5...
On Ignite 150. Speed tests show >400, upload >30 which is higher than advertised speed. But high bandwidth websites (youtube, Instagram, Flickr, Deviant art, etc) takes >2 seconds to load completely, as if on dial up. Factory reset, regular rese...
My old modem Hitron CGN3 WiFi Modem was replaced with the HITRON CODA-5810 WiFi 6 modem. I am getting headaches from this new modem. Is there any way to change the settings in the new modem so that it functions like the old modem? I do not care about...
Lots of issues with Rogers but does any management type look at this??? Its ok to complain to get it off our chest for the lousy service we get but never see any response from Rogers ???? so why have this forum as all it does is list our problems wit...
Lost internet connection from 9:30am to about 11am. Unstable, modem flashing orange for a while. As of 1pm seems to have stabilized but have to hold meetings on cell phone connection. Don't trust it. Does anyone know if there was service happening ...
Looks like Rogers has filed increased speeds for the TPIAs. https://www.dslreports.com/forum/r33789702-Rogers-Upload-Increase Wonder how Rogers is going to do that when it can't provide the advertised (read contract) speeds for its own customer...
It's a hard pill to swallow when you've been dealing with the same problems with Rogers for over a decade with a ton of work/troubleshooting done yourself, and no resolutions. I'm starting to think Rogers just counts on people to give up and accept t...
The worst Internet and customer service on planet earth. Don’t even go for them ***Edited Labels***
Rogers sent me a 5G wireless modem which is unusable because Rogers provides no manuals and no technical support for it either in the box or on-line. Rogers has also failed over the course of a week to connect me with a technical resource to help me ...
I logged a case with Rogers. As per them there is no issues in the connection. I will get speed up to 700-800MBS despite of I am paying for 1.5 GB connection. They have no solution for sudden connection drop issue. If the they send the technician, a...
Bulk services activation and Modem Install Very disappointed (is not the actual term for what I am going through right now), There is minimal responsibility or ownership from Rogers in terms of assisting or solutioning. From a consumers POV this ...
Had our new router installed on Wednesday, November 15, 2023. Right off the bat I had higher latency in games compared to Bell, which is annoying since it now feels like I'm playing on a different server entirely. No point in having faster internet i...
We requested to active our account in a bulky agreement. The technician came on Oct 21st and did the installation wrong. For instance, we found out later he didn’t plugged in the Ethernet cord from the fiber box to the modem. After I called Rogers mo...
Rogers once again is unreliable. Why does the Senior Leadership commit to making things better; they overpromise and under deliver!!Our wifi has been intermittent yesterday & today. I called and spoke with a live agent who mentioned the issue will be...
Hi Guys. I have an appointment for installation of Rogers Wireless Internet for my cottage on Otter Lake near Parry Sound Ontario (the Oastler Park Drive exit off Highway 400). Just wondered if anyone has any feedback on the reception and internet...