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Resolved! HP Printer not connecting to Ignite WiFi with Gen2

Got Rogers Ignite WIFI Gateway Gen2 installed and since then all PCs, Tablets and Cell phones work but my HP Deskjet 3050 printer doesn't. Used USB cable to laptop and ran HP setup. Printer connected to network but it is awaiting an IP address before...

Focused1 by I've Been Around
  • 602 Views
  • 4 replies
  • 1 likes

Modem Suddenly Blocking Website

I have Rogers ignite modem/router and all of a sudden we do not have access to website audible.ca. I have logged into the modem/gateway and there are no parental controls that have been added. Model: CGM4140COM. Any ideas how to stop websites being b...

KPS1 by I've Been Around
  • 1459 Views
  • 14 replies
  • 0 likes

Resolved! Ignite Wi-Fi Guest Access

Really want to set up a separate guest Wifi network with its own password instead of giving guests access to the main Wi-Fi and then assigning their devices to the guest profile which makes no sense. Once they have the password they can add any devic...

MOCA setup problems...

Hello: Thank you everybody that posted on the subject, I did a little bit of reading following the different strings but I am still struggling... I have a very bad wireless internet ('70s condo...) and need reliable service for work. I have a hitron ...

waswithbell by I Plan to Stick Around
  • 481 Views
  • 22 replies
  • 0 likes

Router/modem login

It would be nice to have Multi-factor authentication to log in to Ignite Router/Modem ,  as I have had someone not from my home change the password for the login.   It has happened 2 or 3 times now so I have to reset modem to get access..   *** Edite...

sierra1989 by I Plan to Stick Around
  • 151 Views
  • 3 replies
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Setting Up MoCA with Rogers Ignite

Hello, I recently came across MoCA to use your house's existing coax cables as a pseudo ethernet port. I've been reading up on how exactly to get it all to work and I'm still lost on what I'll need and if it can even be done.   I'm looking at these M...

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Leafs4ever by I've Been Here Awhile
  • 7183 Views
  • 11 replies
  • 1 likes

Resolved! Change default IP address

Hello I’m moving from bell to Roger’sI have dozens of smart home devices under 192.168.2.1… instead of resetting them.. I’d like to just change the default IP address to be the same as what I had on Bell.. and hopefully all devices would connect .. I...

mzn by I've Been Here Awhile
  • 102 Views
  • 1 replies
  • 0 likes

Rogers Yahoo Mail Attachment Names are stripped and Generic

Hi - Hope someone has a suggestion.    When sending email from Rogers Yahoo browser, mail attachment names reach recipients as attach1.pdf, attach2.pdf, attach3.xlsx.  It is keeping the extension type correct, but removing th eactual filename. If I s...

GT_Info by I've Been Here Awhile
  • 223 Views
  • 5 replies
  • 0 likes

Resolved! Cannot Change Wi-Fi Settings on XB7

So I have been told that I can no longer change any of my wifi settings on my XB7 using the web interface?   All interactive areas are greyed out, I can't change the SSID, password, channel, or mode.  my 2.4Ghz network only broadcasts wifi g/n (5Ghz ...

nuklz96 by I've Been Here Awhile
  • 190 Views
  • 7 replies
  • 0 likes

MFA is now enabled

I recently received a post at 2:30am that said “MFA IS NOW ENABLED”I was messing with my machine because Rogers lost DNS ability and was down for a long time. We work from home and it was a hard day.   *** Edited Labels *** 

Moca with Ignite

Hello. I recently got the new ignite bundle with 1.5 gigabit and the white gateway modem. I made an inquiry several months back and @Datalink provided a ton of knowledge which made some things clearer to me. But with the ignite setup we had to change...

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JiveMiguel by I Plan to Stick Around
  • 468 Views
  • 6 replies
  • 0 likes

Resolved! Disable SIP ALG (Application Layer Gateway)

Is it possible to ‘close’ the SIP ALG on an Arris  xb7 ? If so how is it done ? I have a VOIP problem in the VONAGE device. They asked me to get the SIP ALG disabled.  Thank you !   ***EDITED LABELS***

applez1959 by I've Been Here Awhile
  • 310 Views
  • 6 replies
  • 0 likes

Resolved! XB7 in bridge mode. Which port?

I would like to connect my XB7 in bridge mode with my router   I heard I can do it with ONLY ONE PORT 1) Please confirm which port should I use? - I read online  -  it must be port #1. Is it left bottom port if you look from the back? (next to 2.5 gi...

savinmy by I've Been Here Awhile
  • 1230 Views
  • 12 replies
  • 0 likes

Ignite Router not connecting to some wifi devices

So this consistently happens with two types of devices in my home, that have never been able to connect to the Rogers ignite router.One is the Gosund smart plugs, and the other is a water monitoring and auto shut off device called Water Hero.Both tho...

Hitron CODA-4582 slow port speed

Hello,    Looking for some help with my Hitron CODA-4582.    I am currently running two Uniquiti APs for my network. The LAN port of the Hitron seem to cap the speeds to 100m, even though the manual states 1gbs capacity. I can see under the Hitron se...

jkwong32 by I've Been Here Awhile
  • 237 Views
  • 3 replies
  • 0 likes