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Resolved! How to Access DHCP Settings

Interesting issue I'm having.  My wireless devices are on one IP block: 192.168.0.x whereas my wired devices are on block 172.16.12.x and of course they can't communicate.  The only DHCP I have is my Rogers Ignite device.  Signing in as admin I can't...

AwesomeRob by I've been here awhile
  • 3506 Views
  • 2 replies
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Unable to Access My Rogers Yahoo! Email

Error:Sorry, we can't find the username or password in our records. Please try again.   I am trying to access my email at rogers.yahoo.com  I was logged in all day and suddenly I had to log out and now I am getting that when i try to log in. I am get...

MATTY73 by I've been around
  • 2439 Views
  • 3 replies
  • 0 likes

Resolved! Nokia Fastmile 5G Gateway 3.2 and 3rd Party Mesh Routers

Good afternoon,   I recently upgraded to the Nokia Fastmile 5G Gateway 3.2 Home Internet system (in April of this year) and was initially very happy with it as I was getting roughly 100 Mbps download speed and 10 Mbps upload speed via the WIFI as wel...

Meo034 by I plan to stick around
  • 9562 Views
  • 28 replies
  • 0 likes

Rogers Yahoo blocking emails from a specific domain all of a sudden

Rogers started blocking emails from a specific domain I have been getting emails from the past 20 years. I get lots of emails a year from this company and i need it for my job. I checked all my spam settings, filter settings everything i could. Roger...

Leo890 by I've been here awhile
  • 2195 Views
  • 4 replies
  • 0 likes

Resolved! Thunderbird - Can't Send/Receive Emails

Using Thunderbird to get rogers acct emails - but get message - sending of password did not succeed   I use Thunderbird to get email messages from my rogers acct. Everything has worked ok for a long time but recently I've been getting a lot of this m...

gmoore123 by I've been here awhile
  • 7047 Views
  • 15 replies
  • 0 likes

Resolved! Scheduled Downtime and Daylight Savings Time

So am I the only one that uses scheduled downtime on a Rogers Ignite modem? I have a set of scheduled downtimes set on my son's iPad so he is not on it all the time. It would normally be disabled from 0000-1200 each day. However, I notice that the do...

chank by I plan to stick around
  • 3227 Views
  • 7 replies
  • 1 likes

Wifi Connection Issues

I am unable to connect 2 smart televisions, 1 laptop, 1 desktop, smart plugs and smart lights to my wifi network. Smart TVs and computers show an x on my Rogers wifi connection. Everything was working fine on Bell and when I made the initial switch t...

RV131826 by I've been here awhile
  • 440 Views
  • 2 replies
  • 0 likes

Choosing Font options when composing an Email with Yahoo

Hello. In Rogers Yahoo email, there seems to be no options to underline, make bold, change the size of the font or its type when in the composing window, such as there is in this window where I am composing this email  now. How would I find the tool ...

chdiamo1 by I'm a reliable contributor
  • 2993 Views
  • 3 replies
  • 0 likes

Xfinity won't co-exist with existing home network

Before Xfinity I had the old hardware cable-TV Box.I also had a home network consisting og a router, wireless access point, several NAS boxes and multiple wired ethernet connections.For internet access, I had a cable modem - but serviced by Teksavvy ...

sidh by I'm here a lot
  • 1138 Views
  • 9 replies
  • 0 likes

Resolved! Xfinity app for router configuration is a terrible idea

I just recently upgraded from the legacy Internet 300 plan to the newer Xfinity 1G plan which, in order to facilitate the increased upload/download speeds, came with new router hardware.   I want to say that whomever it was that decided a phone app s...

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Llethander by I've been here awhile
  • 3443 Views
  • 12 replies
  • 3 likes

Nokia fastmile connecting with xbox for gaming

I just set up my fastmile. Speed and everything seems fine, but when I connect my xbox it says NAT type: Moderate and UPnP not successful. Anyone know how to fix it ? I can't play online it just disconnects and speed is really slow. Thanks   **Labels...

gruevlock24 by I've been here awhile
  • 1142 Views
  • 3 replies
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Resolved! Radio is still on even if WIFI is turned off.

I use rogers ignite xb7 modem only as a gateway with a separate DLink acting as router for home network (wired - ethernet based). I have turned wifi off on the xb7 modem (both 2.5GHz and 5GHz). What I have noticed is that the radio is still up - chec...

techx15 by I've been here awhile
  • 8819 Views
  • 22 replies
  • 0 likes

Deleted message from sent mail - restore?

This morning I noticed all my sent messages from 2022, 2023 and 2024 have been deleted.  I do not recall deleting these messages.  Can they be restored and how I do this.  Thank you.   **Labels Updated**    

KPritchard by I've been here awhile
  • 405 Views
  • 2 replies
  • 0 likes

No Guest Network available for Gen 3 Xfinity modem

This modem does not support Guest Network, which is disappointing for a Gen3 modem. Even the older modems had this option and ability of creating a Guest network.    **Labels Updated**    

tahmeedbd by I've been around
  • 1257 Views
  • 1 replies
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Resolved! Wifi 6 on Gateway (Gen 2) issue

What is going on with WiFi 6 and my XB7 Gateway with Ignite Internet Gigabit-Unltd plan (1GB/200MB)?   The download/upload speedtest on my Win 11 laptop, about 5' from the Gateway, was fairly consistent at 707/172, but starting about a month ago the ...

Bplayer by I'm a trusted contributor
  • 1517 Views
  • 4 replies
  • 0 likes

BLocking a device wired/wifi

I have been a long time customers with Rogers. My kids are growing up and they have made new friends like Youtube, Tiptok who are more buddy than I do. Some questions which I need to get answers ASAP.  a.) How to block a device from connecting intern...

Tigerwool by I've been around
  • 616 Views
  • 1 replies
  • 0 likes

Resolved! Ignite WiFi Gateway (Gen 3) Modem and VPN

I had a 7-year old modem. getting 20MB/s on downloads using Nord VPN   Upgraded to the new modem and new Ultimate 1GB package.  Download speeds of 20 KiB Run speedtest.net and with VPN on it tells me 878MB/s Reset the modem to factory. Reconfigured e...

Seeker24 by I've been around
  • 835 Views
  • 1 replies
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Resolved! Rogers WAN IP Question

When I go to the web UI for my XB8 I see that my Rogers IPv4 WAN IP is 99.237.78.X (last digit redacted) But when I go to web pages to list your IP, like Whatsmyip.org it is showing a different IP address - 99.237.67.X. Can someone explain why this i...

wayner92 by I'm a senior contributor
  • 840 Views
  • 2 replies
  • 0 likes
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