Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Replacing The Rogers Modem and Optical Node

Hi All,I am looking to replace my Rogers Modem and ideally, optical node with my Ubiquiti EdgeRouter 4.Presently I am unaware of what purpose the Optical Node provides and if it can be replaced by using a SFP directly into the ER4.  I am aware of the...

nettech by I've Been Around
  • 15 Views
  • 1 replies
  • 0 likes

Modem Suddenly Blocking Website

I have Rogers ignite modem/router and all of a sudden we do not have access to website audible.ca. I have logged into the modem/gateway and there are no parental controls that have been added. Model: CGM4140COM. Any ideas how to stop websites being b...

KPS1 by I've Been Around
  • 158 Views
  • 1 replies
  • 0 likes

Google Home and Chromecast stopped working

Our Rogers internet has been dreadful for the past few weeks, cutting out frequently and very very very slow speeds. Got help from Rogers who got us to restart the Hitron modem and suggested a mesh service to boost the signal in the house (which, giv...

AnitaTO by I've Been Here Awhile
  • 2875 Views
  • 8 replies
  • 0 likes

XB6/XB7 Modem - IP4 DHCP Lease time keeps defaulting to 2 days

I have a few devices that are on IP4 (one of them being a laser printer) and every 2 days, the IP address changes, and I have to reconfigure the win 10 IP port address which is really annoying.  I went into the router and set the IP4 lease time to 50...

Alex4161 by I'm a Reliable Contributor
  • 814 Views
  • 4 replies
  • 0 likes

Resolved! Hitron modem with Vonage adaptor

Hello,    I got Rogers Internet installed today. Rogers has provided a Hitron router. The issue is that my IP home phone from Vonage has stopped working. I am going back and forth with both the technical provider and non of them are able to provide a...

Ketanjoshi1 by I've Been Here Awhile
  • 329 Views
  • 2 replies
  • 0 likes

Resolved! How to Set up Ignite Internet Without Smartphone

I have received my new Ignite internet modem. Unfortunately, I don't have a smart phone to install the app. Can the installation be done by a PC?   *Added Labels*

MrAvis by I've Been Here Awhile
  • 5786 Views
  • 20 replies
  • 0 likes

2.4ghz Network Question

I am getting a dog tracker. It can only be connected to 2.4ghz network. I have 2 wifi networks one 2.4ghz and the other 5ghz the tracking app will be on my IPhone. I will connect collar to 2.4ghz network. My question is does my IPhone which has app h...

Senk by I've Been Around
  • 133 Views
  • 1 replies
  • 0 likes

How do I hook up my own Eero

I have Ignite internet 500u, Ignite TV premier using the Xb86 modem. I purchased my own Eero Pro and beacons but cannot find instructions for installation. I get that Rogers offers their own service with the Eero, but all of my searching for a self i...

Ignite Active time

A few weeks ago Discord could be seen under the Active section when my son was on his computer along with YouTube. It show "x" amount of hours for each.Now it's been a week and Discord does not show anymore and YouTube says only 5-10 mins. However hi...

jenka by I've Been Here Awhile
  • 307 Views
  • 6 replies
  • 0 likes

Ignite Wi-Fi Guest Access

Really want to set up a separate guest Wifi network with its own password instead of giving guests access to the main Wi-Fi and then assigning their devices to the guest profile which makes no sense. Once they have the password they can add any devic...

Resolved! CODA-4582 Firewall & Port Forwarding help

Hello,   I'm going crazy here. I've been troubleshooting for days and have isolated the issue with my CODA-4582 modem/router (It's currently in Residential Gateway mode). I'm not exaggerating about the day(s) of troubleshooting, so forgive me if I ra...

VM-Guest-IP.PNG PForwarding.PNG DMZ.PNG Firewall.PNG
michealPW by I've Been Here Awhile
  • 1365 Views
  • 7 replies
  • 0 likes

Resolved! smtp error

The message could not be sent using Outgoing server (SMTP) smtp.broadband.rogers.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.   I'm getting this error all of a sudden; I can receive ema...

snygren by I've Been Here Awhile
  • 259 Views
  • 1 replies
  • 0 likes

2.4GHz WiFi loses Internet connectivity but 5GHz is fine

Hi!   I'm having a new problem that recently just started happening that I need some help with:    Since Feb 28, 2022, the 2.4 GHz Wifi network band has stopped supplying Internet connectivity from my Rogers Hitron CODA modem. The 2.4 GHz connection ...

Resolved! Hitron CODA-4582 with TP-Link Mesh System

Hello all!I’ve seen multiple suggestions online on the “best” way to setup a third-party mesh system with the Rogers modem, and now I have just a few questions surrounding my current setup.I currently have a TP-Link Deco M4R mesh system connected to ...

Rogers Ignite Modem Bridge Mode with pfSense Router Setup

Hi I have the following setup   Rogers (Technicolor CGM4331ROG) setup in bridge Mode pfSense box running 2.6.0-RELEASE with two interfaces (WAN and LAN) Rogers Ignite TV Box   Everything seemed to be setup correctly as I was able to get the WAN IP (I...

Rogers.JPG
xraive1 by I'm Here A Lot
  • 732 Views
  • 11 replies
  • 0 likes