Security Camera working on 2.4 GHz Wi-Fi band
I'm trying to install a security camera that operates on 2.4G ***Edited Labels***
Forum Posts
Resolved! Nokia Fastmile 5G Gateway 3.2 and 3rd Party Mesh Routers
Good afternoon, I recently upgraded to the Nokia Fastmile 5G Gateway 3.2 Home Internet system (in April of this year) and was initially very happy with it as I was getting roughly 100 Mbps download speed and 10 Mbps upload speed via the WIFI as wel...
Resolved! Connecting a smart bulb and smart plug to the new ignite wifi
I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. It seems the router wants to connect things on 5ghz. Has anyone had this issue? And better yet solved it.... ***Edited Labels***
Google devices no longer connect after installing Xfinity, Gen 3
I recently installed the Rogers Xfinity Gateway, Gen. 3 Modem and now my Google Devices no longer work. ______ Wifi extender: I also use Google Wifi, mainly to extend the range of my network. Notes: Google Wifi Mesh System, Gen 1.Problem: The Googl...
Rogers Modem Upgrade
We had a technician upgrade my modem today, from generation 1 to 3. They didn't reactivate the three (gen 1) pods I have, but I did so when they left. Should they have upgraded those pods too? Will the old pods support all three bands? The three ...
iPhone does not connect to WiFI
Home Wi-Fi does not connect on iPhones only. Tried on multiple iPhones but same Wi-Fi connects and work properly on android phones and laptop ***Edited Labels***
IGNITE GATEWAY KEEPS GOING OFFLINE - MODEM REPLACEMENT?
I have been with Rogers Ignite Wifi for a few years and I am currently experiencing poor wifi connectivity as it keeps going on and off numerous times. The Ignite Gateway keeps going offline! This has happened for over a week now. I believe it is due...
Smart TV - No internet connection.
My almost 10-year old smart TV worked fine before my router got upgraded to xfinity xb7. Now everything else can connect to the internet, 1 laptop, 2 cells, 1 tablet. Tv can only connect to home network but no internet. I tried every method: unplug a...
Network Congestion Issue
We upgraded to Xfinity TV a couple of weeks ago. Currently on 500 down/200 up package. All good except today we noticed the TV freezing and slow wifi connection from a laptop less than 1 foot from the modem. Ran tests through the Xfinity app and ke...
Internet name showing up twice
I recently got the Rogers Xfinity service in my home. It’s been super spotty and doesn’t seem to have far range in the house. However, when I was on my firestick I noticed my connection was not good and I couldn’t connect. I checked the internet sett...
Wifi Connection Issues
I am unable to connect 2 smart televisions, 1 laptop, 1 desktop, smart plugs and smart lights to my wifi network. Smart TVs and computers show an x on my Rogers wifi connection. Everything was working fine on Bell and when I made the initial switch t...
Rogers internet keeps disconnecting
I have been a loyal Rogers internet customer for almost three years, but recently, the service has become unreliable and frequently disconnects. Urgent Issue: My phone and computer often lose network connectivity. At times, my phone displays “incorre...
Wifi modem solid white light gone
Solid white light on my wifi modem didn’t show on it for 2 days had a weak wifi during that time especially with my nest outdoor cameras kept shutting off n on then I woke up this morning the solid white light was back on ? My speed worked at over100...
Resolved! Wi-Fi Home Network Not Visible
For some reason my home wi-fi network is not visible when the list of available networks is searched on my devices. It can be accessed using the "OTHER" tab and manually inputting the network name and password. Part of the problem is sometimes the...
How to increase WiFi download?
According to Speedtest, my download speed is in the 940-975 MBPS range and my upload is consistently 179 MBPS. Is there a way to increase my download speed? Thanks for your suggestions. ***Edited Labels***
Mini speakers
I recently got my own internet tower installed I had a mini speaker in the bedroom and I have moved it to the bathroom and I'd like to rename it and use it in there it is working but I can't seem to get it to connect to my internet and let it rename ...
Poor Wifi on Home Devices
We have had several technicians to our house multiple times to determine and try to resolve the shoddy, inconsistent wifi signals. Often times, when the technicians arrive they check the wifi with their own devices and lo and behold, the speeds are r...
Resolved! Wifi 6 on Gateway (Gen 2) issue
What is going on with WiFi 6 and my XB7 Gateway with Ignite Internet Gigabit-Unltd plan (1GB/200MB)? The download/upload speedtest on my Win 11 laptop, about 5' from the Gateway, was fairly consistent at 707/172, but starting about a month ago the ...
Rogers Xfinity Gateway (Gen 3)
Hello Rogers Team, can you get me shipped the Rogers Xfinity Gateway (Gen 3) to replace my current Gen 2 internet connector. The speed achieved is ver disappointing and we need to also improve WiFi connectivity with our devices. Thanks! ***Edited...
HP ENVY 4500 Cannot Connect to the New WiFi (Roger Ignite WiFi Gateway)
Hello there! So I upgraded my modem at the end of last year, and now I just found out that I cannot connect my old HP printer to wifi. I printed out the printer's failed wifi connection report, and the report says that I need to add the MAC address t...