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Signal drop

Lost signal 6 times in the last 12 hours and has been going on for weeks.....Anyone ???   ***EDITED LABELS***

fisherman by I plan to stick around
  • 2873 Views
  • 26 replies
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Daily latency issues

Hello all, I posted about a year ago about constant latency issues and it appears to be back. Again!   Last time I posted, there was a "network enhancement" in my neighbourhood, but now I'm not sure what's happening again. It appears to be throughout...

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Markham1 by I plan to stick around
  • 68 Views
  • 0 replies
  • 0 likes

Lorex security cameras

How do I get ignite to recognize lorex recorder on network. Lorex app says it’s unable to establish connection.    *Added Labels*

Daily Outages Ottawa

I am experiencing internet disruptions daily--all occur in the afternoon and evening, usually after 3pm.  Although it does not last long, these disruptions are constant and repeating from about 2 to 5 or 6 times daily.  No problems indicated by Roger...

Kadam77 by I'm here a lot
  • 2842 Views
  • 13 replies
  • 1 likes

Internet disconnecting every night between 2am to 3am EST

Ever since 2 months or so ago, my internet has been dropping around 2am-3am EST and comes back very shortly. Called rogers and they say that's their regular maintenance hours and is normal. I live in the North York area, anyone experiencing this inte...

Ignite modem rebooting itself

Hey Roger's,My modem keeps rebooting itself daily between 3am and 4:30am. I work overnights and thus us when I come home for lunch. The rest of the day it is totally fine.Is there something going on the back end or should I just go swap out the modem...

jcbabino by I've been here awhile
  • 11796 Views
  • 14 replies
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Resolved! XB7 modem to XB8 modem

Two days ago I had a tech come in and replace my XB7 modem with a XB8 modem due to intermittent signal instability. Now I have zero connectivity and speed tests come back 0.00. I've had an additional tech here today to see what he could do and was on...

llove by I've been here awhile
  • 391 Views
  • 4 replies
  • 0 likes

Apps not working on phone/tv/computer when connected to Rogers Pods

I recently arrived home from vacation to find my internet/tv down. I quickly rebooted my ignite gateway and everything worked...for about 15 mins... rebooted again...worked for 15 mins and so on. Rogers replaced the gateway with an XB8. This seems to...

wafyuk by I've been here awhile
  • 376 Views
  • 4 replies
  • 0 likes

Resolved! Unable to Wireless Print After Changing to Ignite Modem

A little rant, but more so, reaching out for some WiFi help/advice.....   Started with Ignite bundle 5/7 ago and running 1gbs; express set-up went smooth, added devices to the Gen2 gateway with ease  - including my Canon laser Printer, its listed as ...

leonjulie by I've been here awhile
  • 30935 Views
  • 56 replies
  • 2 likes

Blink Sync Module 2 not connecting

Hi, We have Rogers Internet with the Hitron modem  CGN3. Few days back suddenly our Blink cameras that were using the Rogers WiFi network stopped working. We tried to troubleshoot with the Blink support and found out that the Rogers Internet is block...

WestendB by I've been around
  • 4239 Views
  • 14 replies
  • 0 likes

Rogers internet service sucks!!!

The internet cabled/wireless going on and off every 5 mins. even with a solid white light on its modem. It is so frustrating and annoying specially when you are a gamer cuz you have to log in your account everytime it was log off by itself. Raised is...

esmie by I've been here awhile
  • 846 Views
  • 3 replies
  • 1 likes

Is my modem obsolete?

Hi, Newbie here with 0 tech knowledge.  I seem to have internet, but cannot get my wifi to connect.  Is my Hitron tower modem failing? I am assuming the modem is what connects the internet to the computer .It's old, I am old, LOL I am paying alot for...

LilLulu by I've been here awhile
  • 327 Views
  • 2 replies
  • 0 likes

Resolved! Internet/WiFi disconnect intermittently

Hi, We experience intermittent Internet/WiFi disconnections. It was fine until this month. During my 30-minute meeting, it disconnected three times. The WiFi on my laptop is totally fine when I work in the office. Is there any way to troubleshoot and...

VinceC333 by I've been around
  • 411 Views
  • 1 replies
  • 1 likes

Rogers Constant Intermittent Connection

Constant dropped connections from Roger's head end for the past two years. It's become the most unreliable Internet service money can buy. Avoid.     ***Added Labels***

I'm experiencing intermittent disconnect for my Rogers Internet

Issue started happening about a month ago. The cable modem light will go from solid white to flashing orange, and then will change to flashing green indicating its attempt to reconnect. Internet will then be back after that. The issue happens randoml...

ChrisW7 by I've been here awhile
  • 478 Views
  • 3 replies
  • 0 likes

Horrid lag & buffering loading any high bandwidth webpage?

On Ignite 150. Speed tests show >400, upload >30 which is higher than advertised speed. But high  bandwidth websites (youtube, Instagram, Flickr, Deviant art, etc)  takes >2 seconds to load completely,  as if on dial up.  Factory reset,  regular rese...

username48 by I've been here awhile
  • 386 Views
  • 2 replies
  • 0 likes

Chronic Intermittent Outages

Beginning approx 2 months ago, service to the cable tv, Ignite internet and home phone have all become unstable.  Intermittent outages are consistent every day.  Sometimes it is all 3 services, sometimes it is only 1 and/or 2.  Sometimes the outages ...

ongoing ping spikes and packet loss

Hi, I live in York Region, ON area, the past 2-3 weeks I've been experiencing heavy ping spikes and packet loss issues and I can't seem to troubleshoot it. The modem was restarted multiple times, factory reset, disconnected all the devices connected ...

Foofles by I've been around
  • 5326 Views
  • 4 replies
  • 1 likes
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