Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

iPhones can’t connect to Ignite Wifi

For two months our cell phones have not been able to stay connected to ignite wifi. The signal drops all day long and will not connect upon entry to our home. We have no cell wifi problems anywhere else! Endless suggestions to “reboot the modem” or “...

Intermittent Disconnecting and Reconnecting

I'm an existing Rogers customer, maybe for 10+ years so we got the switch over to Rogers Ignite quite late (about a month ago). Switched from the legacy modem and red tv-box to the XB7 White Modem Router and the Tiny Black Wifi TV Box. Right after th...

CiscoVo by I've Been Here Awhile
  • 387 Views
  • 14 replies
  • 1 likes

Intermittent Disconnect Issues

Have had a tech come in the past, he gave us a new cable and recommended us to use another source? So we moved the router and such and it was okay for a while. Intermittent disconnects are back and I read some forum posts which suggested to not plug ...

tungjay by I've Been Around
  • 220 Views
  • 1 replies
  • 0 likes

Rogers Ignite 1GB Youtube Playback Problem Video Of Buffering

From time to time I have connection problems with Youtube and Rogers Ignite 1GB.I know it is a known issue buffering on Youtube with Ignite,so I made a video to show what I experience at times. Any suggestions on a fix. No VPN installed,no ad block j...

gfraser2 by I Plan to Stick Around
  • 204 Views
  • 2 replies
  • 0 likes

Android devices not connecting to Google sites + others

Hi. This has been happening for two week. Devices are Samsung, Lenovo + Blackberry. Bing search works fine, Google search frequently gets 'This site cannot be reached'. Clicking search results for Google sites - eg Password Manager - just hang. Happe...

IHateTv by I'm Here A Lot
  • 1087 Views
  • 9 replies
  • 0 likes

Rogers messing with our privacy

Why everyone I call there’s a check mark plus it keep telling me last line is no longer available do you want to call using remaining lines . As if my phone is tap or something …. Rogers have no remorse whatsoever. I regret signing up with rogers ***...

Onik by I've Been Here Awhile
  • 239 Views
  • 5 replies
  • 0 likes

Issues with request to move service, no internet.

I need compensation. So I call last week to transfer my internet from one unit to another same building where a Tec supposed to come to my place 6th and do the transfer same day . Rogers suspended my internet since 5th today is the 7th I have no inte...

Onik by I've Been Here Awhile
  • 88 Views
  • 1 replies
  • 0 likes

Intermittent Internet connection

I just lost internet while moderating a panel discussion. First the Audio went choppy and I couldn’t hear the participants, then the screen froze and I couldn’t even se anything coming through the chat. Took almost half an hour to come back up. **Lab...

JJJ24 by I've Been Around
  • 114 Views
  • 1 replies
  • 0 likes

Low signal levels with CODA-4582U in Etobicoke

We have a CODA-4582U modem in bridge mode with Gigabit Internet service. For the past few weeks we have been seeing reduced download speeds, higher latency and dropped packets. When I look at the modem signals I think I know why. The signals look qui...

jn00 by I've Been Here Awhile
  • 149 Views
  • 1 replies
  • 0 likes

Outside Pillbox

I don't really want to spend forever on the phone being interrogated so I'm going to post here.This is a Rogers issue, not an account issue. Please forward this to the appropriate department.There is a green pillbox on the lawn other side of sidewalk...

MaddMaxx by I've Been Here Awhile
  • 145 Views
  • 2 replies
  • 0 likes

iPad Cannot connect to Internet

Suddenly all iPads cannot connect to Internet. Was on Internet watch TV and it just disconnected. Restarted router, (powered off, wait two minutes, powered on). no change. Reset Network settings on iPad, no change. Tried using iPad through iPhone hot...

CaledonKen by I've Been Here Awhile
  • 203 Views
  • 4 replies
  • 0 likes

Can't Access 10.0.0.1 Portal

Hello, I have 1GB Ignite internet. Recently it has been going down a lot. I called Rogers, they said everything was fine on their end. After seeing another post which recommends having a look at the downstream and upstream signal data following these...

Okvjg by I've Been Around
  • 325 Views
  • 2 replies
  • 0 likes

DHCP Issues in the Past Week

I've been dealing with massive DHCP issues in the past week, using the CODA 4582 router, most new devices I connect have issues where I can't reach certain sites, my xbox gives me a DHCP error, and my router stopped working with a DHCP error This goe...

Poor Internet/TV/Phone Quality

In the past couple weeks I feel like my ignite services have gotten worse. At first, the home phone started cutting out. After that I noticed that my TV would lag occasionally, and websites on computers wouldn't fully load. After looking over some si...

psmuz by I've Been Here Awhile
  • 301 Views
  • 4 replies
  • 0 likes

Slow/unstable internet speeds and bad connection to games

I have not been getting my full speeds lately. Started about last month. We usually get 500mbps down and 20mbps up. Recently our speeds fluctuate a lot and are not very consistent but it is mostly our upload speed. We had really bad issues not long a...

league1.png league2.png league3.png league4.png
JBeach by I've Been Here Awhile
  • 331 Views
  • 3 replies
  • 0 likes

Ignite Wifi modem trouble with android devices

I have a ignite wifi modem and there are multiple android and apple devices connected to it. The apple devices have no issue with loading webpages but the android devices are unable to load anything outside of Google search results while connected to...

Toronto35 by I've Been Around
  • 148 Views
  • 1 replies
  • 0 likes

Need help with ongoing packet loss issue

My Setup Running a CODA-4582U in bridge mode, connected to an ASUS router providing both wired/wireless connectivity to home devices. Both my home and work PCs are wired, as are my PS5 and XBox One. The rest of the family (wife and 4 kids) each have ...

Effayy by I Plan to Stick Around
  • 398 Views
  • 5 replies
  • 0 likes

Upstream Channel 5 Power level??

Can anyone tell me if the power levels on the upstream side of things looks right? Having a lot of problems tonight with connection being consistent. Downstream Channel Bonding Value 23 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 24 25 2...

TheBings by I'm Here A Lot
  • 174 Views
  • 1 replies
  • 0 likes

Rogers wifi pods gen 2 hard wired?

I just got my new wifi pods yesterday and I hard wired them into my modem. And they keep havejng a flashing green light and the ignite app says they are offline, it’s almost like they are always rebooting. When I unplug the Ethernet wire everything w...

Pgrecs by I've Been Around
  • 305 Views
  • 1 replies
  • 0 likes