My iPhone continues to drop 5ghz band. I’ve reset iPhone network settings but hasn’t helped. Sounds like there are some issues with iOS 16 update but I’m now on the most recent 17. We have several other iPhone devices that aren’t having issues. Any s...
I was offered an upgrade to the Fibre Connect package and after one appointment was inexplicable cancelled without my knowledge (waited at home for 2 hours), the tech arrived on Sunday to install. He left and told me it would be working in 30 minute...
I am getting a strange thing with Rogers Ignet internet. I switched to Rogers internet end of last year. After installation, every device works fine. But I just found my smart TV time to time lost connection, I have to reset DNS, it started working. ...
Hi, i recently signed up for internet and did a self install. My internet is randomly disconnecting ,are the signal levels within spec or is something else causing the disconnections? thanks Channel IDLock StatusFrequencySNRPower LevelModulation ...
Lost signal 6 times in the last 12 hours and has been going on for weeks.....Anyone ??? ***EDITED LABELS***
We are trying to set up an old laptop (Windows 7) for port forwarding. We have figured out the change IP address, (192.168.0.201) from the old one, and the Subnet Mask of 255.255.255.0. We have put in our modem address for the default gateway. Ques...
I have now been without internet since Jun 15 when a fibre line was vandalized in Brantford. My Nokia box has been swapped out 3 times and the modem once. I have spoken to 4 different managers who tell me there is nothing they can do until IT provisi...
Rogers never fails to surprise you with their bad service since morning the internet service is down and it has effected several businesses including our business. We have decided to move our services to more reliable service. Cannot take this garbag...
I cannot get my echo dots or ring doorbell to connect to my rogers wifi. I’ve heard the solution is to have your 2.4 and 5ghz bands separated. Has anyone else run into this problem? *Added Labels*
After changing from a Roger's Legacy modem to an Ignite modem my Dell laptop does not recognize any Rogers network ( it sees other locked networks just not Rogers) to get internet even though it was connecting well before the change. All other laptop...
I have been with Rogers Ignite Wifi for a few years and I am currently experiencing poor wifi connectivity as it keeps going on and off numerous times. The Ignite Gateway keeps going offline! This has happened for over a week now. I believe it is due...
Here in my Markham neighborhood, Rogers Internet has been consistently down for the past 3 days - happens every 3 hours for a duration of about 20 minutes. Called up the Support Desk several times even including the Supervisor - all frustratingly una...
I'm an existing Rogers customer, maybe for 10+ years so we got the switch over to Rogers Ignite quite late (about a month ago). Switched from the legacy modem and red tv-box to the XB7 White Modem Router and the Tiny Black Wifi TV Box. Right after ...
Can anyone tell me why the pod is emitting a green light and it is still offline according to the connect app? Been trying for two nights to get a pod connected to the gateway without success despite following the tips on this forum. Any support on...
We have switched from Fido to Rogers a couple of weeks ago and ever since then one of our macbooks is having trouble connecting to the internet. We called tech support last week and all was fine until today when the problem started happening again. -...
Ever since 2 months or so ago, my internet has been dropping around 2am-3am EST and comes back very shortly. Called rogers and they say that's their regular maintenance hours and is normal. I live in the North York area, anyone experiencing this inte...
NEED SUPPORT FOR DETECTION WI-FI NETWORK. I can scan for many available Wi-Fi connections nearby, but not that at my house. Vice versa, my network appears on all other devices and works properly. Some details about my laptop: Dell Vostro purchased i...
I am in STITTSVILLE and home internet is down from couple of minutes to hours in the least two days (random hours)... I joined rogers 4 days ago and it's possible it is a far longer issue...I called Rogers 3 times so far... finally, they said the iss...
I am experiencing internet disruptions daily--all occur in the afternoon and evening, usually after 3pm. Although it does not last long, these disruptions are constant and repeating from about 2 to 5 or 6 times daily. No problems indicated by Roger...
i been with rogers for more then 30 years and i’m just getting fed up for past year and nothing has been done about it nothing got better i pay my bill no matter how expensive it has gotten but give me service i need bell is on my door everyweek and ...