Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Dreaded Flashing Green Light

Our home phone is down, technicans keep switching out the modem/router (xfinity gateway) thinking it's the issue, this most recent switch cut everything off-now we have no tv, no internet. All the box does is flash green, I cannot re-add the gateway ...

MJmac by I've been around
  • 2689 Views
  • 3 replies
  • 1 likes

WIFI SECURITY KEY

My WIFI is fine. I am attempting to set up a new device and I have no idea how to get the security key so I can get the internet up and running.   **Labels Added**    

MASCOT by I've been around
  • 8138 Views
  • 5 replies
  • 0 likes

Rogers Xfinity Modem resetting itself by itself every 20mins to an hour

So this has been a on going issue with my internet since decemeber, My internet will be working totally fine and randomly ill look down and my modem is going through a restart cycle, Blinking orange light,Solid orange, Blicking green, Solid green, So...

Mat92 by I plan to stick around
  • 1174 Views
  • 11 replies
  • 1 likes

Internet and tv has been dropping out for months

Both my internet and  Ignite tv has been down completely, or working intermittently (dropping every five to twenty minutes) for a few  months now. I will probably have to wait for WiFi to re-appear just to post this, it is that bad. Lately it has bec...

salichad by I've been here awhile
  • 1883 Views
  • 8 replies
  • 0 likes

Internet disconnecting every night between 2am to 3am EST

Ever since 2 months or so ago, my internet has been dropping around 2am-3am EST and comes back very shortly. Called rogers and they say that's their regular maintenance hours and is normal. I live in the North York area, anyone experiencing this inte...

Port Fowarding to a Wired connection uses incorrect IP

Using Wifi Port fowarding works, I know the PC is correct, firewall rules are fine and port is listening and works on Wifi.If I setup the SAME Pc no changes but I Hardwire it port forwarding sets the ip to the wrong address with no logic.I have tried...

dale12 by I've been here awhile
  • 154 Views
  • 1 replies
  • 0 likes

website doesn't work

to make it brief, I can no longer visit one of my favorite websites, whenever I try to it fails to connect.   it started doing this 2 days ago. I believe this is a problem specific to my home internet because I can still connect to this website succe...

Resolved! Constant "Site Can't Be Reached" errors only while on Rogers' network

I ONLY have this issue when connected to my Rogers wireless and just to be clear I have unplugged my router many times, rebooted my laptop many times, it's Rogers.     All of the Microsoft websites I use for work (https://www.office.microsoft.com...,...

luvsql by I plan to stick around
  • 13359 Views
  • 26 replies
  • 1 likes

How to file a Customer Compalint?

This is the second Rogers TV/Internet outage in 2 months, first outage 4 hr & second 90min. For Barrie city this is a wonderful experience when having family movie night. I see Bell Fibe service here is slightly better than dial-up (10MB) and satelli...

Mgalda99 by I've been here awhile
  • 11711 Views
  • 5 replies
  • 0 likes

Can’t Detect WiFi Network on a Dell Laptop

NEED SUPPORT FOR DETECTION WI-FI NETWORK.  I can scan for many available Wi-Fi connections nearby, but not that at my house. Vice versa, my network appears on all other devices and works properly. Some details about my laptop: Dell Vostro purchased i...

PHAM8899 by I've been around
  • 7407 Views
  • 12 replies
  • 0 likes

Resolved! Large ping spikes

Hello, I have had issues with my internet for the past 8 or so months. I get very brief windows of good steady ping then it shoots off wildly for hours. I originally figured it was due to peak times and that kind of thing, because the steady times fi...

Stimmerr by I plan to stick around
  • 16689 Views
  • 33 replies
  • 0 likes

Node Congestion

Rogers has identified node congestion in my neighbourhood and has done nothing about it for a year   I've been dealing with an issue for almost a year now at home with high latency, packet loss and sometimes absolutely no internet.   I initially call...

flash67 by I'm here a lot
  • 21641 Views
  • 46 replies
  • 0 likes

Cobra 5G Home Internet - No Internet Access

I've just received the Cobra 5G and have installed it in my window and in my patio door. I still can't get internet access.   ***ADDED LABELS, MOVED TITLE TO BODY, FIXED TITLE***

No Internet

I have no internet for 5 hours. Can’t get updates a the site. Takes me to every province but mine. This is ridiculous to not have internet for such a long period of time. Especially with not update or estimated time of repairs. Will be switch provide...

Hjclark by I've been here awhile
  • 528 Views
  • 3 replies
  • 0 likes

Resolved! Access Denied via Shaw cable

When checking out Costco.ca today, I was suddenly blocked from accessing their website. Access DeniedYou don't have permission to access "http://www.costco.ca/" on this server.Reference #18.8a1c2117.1746138538.2f24a75chttps://errors.edgesuite.net/18....

Siren by I plan to stick around
  • 1144 Views
  • 2 replies
  • 0 likes

Oversaturated Node

Rogers has refused to upgrade service on our town as the population has grown larger ..and will be almost double to what it was a decade ago. Multiple techs have said the system is overloaded and they can't fix our issues. There is now a Facebook for...

Jh9997 by I've been here awhile
  • 839 Views
  • 5 replies
  • 0 likes

Wi-fi dropouts

We've been experiencing intermittent wi-fi dropouts, especially with our "main" Xfinity TV box.  We would be watching then the signal would pause, then a message saying that there is a device connectivity would pop-up.  Other times, some of our googl...

Wifi Samsung A54 in home

I have a Samsung A54 cellphone and it drops the Roger's wifi in my basement but my Roger's receiver also in my basement doesn't lose wifi signal. No other devices disconnect either. Just the one cellphone. I checked connected devices and see all my d...

My ps5 can't connect

Hi im messaging u guys today to tell you that my ps5 cannot connect to your network it keeps saying failed to connect to internet, this is the error message i keep receiving : cant connect to internet, your internet service provider or your router mi...

Resolved! Cannot connect my Brother printer to Ignite network

I just had Ignite installed and all my devices have gone over to the new modem/network other than my Brother Inkjet Printer. I did a factory reset on my printer and tried to connect using the wizard. It found my SSID but when I enter my password afte...

bg47 by I plan to stick around
  • 9568 Views
  • 19 replies
  • 0 likes
Labels